active, lounge, casual men, womenAge 26-45 $$
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About the Business

Vuori is a performance apparel brand specializing in stylish athletic and activewear for both men and women. Their high-quality clothing, designed for comfort and functionality, caters to various activities like training, yoga, and travel, while also promoting sustainability and community engagement.


vuoriclothing.com
+1 844-880-5355
USA
Founded in 2015
Clothing item from VuoriFashion apparel by VuoriMerchandise from Vuori clothing lineVuori fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: men, women
Target Age Group: 26-45

Shipping

Shipping Cost: $6
Free Shipping: sometimes
Free Shipping Detail: for orders over $75

Returns

Return Policy: free
Return Instructions: item must be returned in good, unworn condition
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled, organic

Product

Style: active, lounge, casual
Body Fit: regular
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL)

Customer Service

Support Channels: chat, phone, email, contact form
Support Phone: +1 844-880-5355
Support Email: support@vuori.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Afterpay, Shop Pay

How would you rate Vuori?
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New York
1 review
0 helpful votes
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Customer service is obnoxious! I had bought two articles from Vuori recently--a pair of men's sweat pants and a very similar pair of men's workout shorts. In both pieces the zipper pocket, which is glue sealed, separated almost immediately after purchasing. Given that it happened to both pairs exactly the same indicates to me that this is a common problem with their product, of which they are no doubt very aware. I contacted Vuori's customer service who curtly told me that I needed to deal with the retailers from whom I bought them (one pair was purchased in NYC the other in Connecticut) and was subject to whatever that retailer's return policy is. In other words, they would not in any way stand behind their product, even when it clearly had a manufacturer's defect--again which I'm sure they are aware of. I found their attitude to be very uninterested and obnoxious. I will never buy their products again. Bad, defective quality and TERRIBLE CUSTOMER SERVICE.

Date of experience: January 13, 2023