Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Do not buy any clothing from this company. Sizing is incorrect, clothing does not look like what's in the ad & the material is cheap & nasty. The company does not have a registered ABN despite having a website stating "Australian official shop" They are not based in the USA either. They will tell you they will refund your money as long as the item is unworn, unwashed & label attached. My items had no labels attached. They say they'll refund you 30% & keep the clothing. When you complain further you"ll get 50% refund. Further complain & you'll get a final offer of 70% & keep the clothes. Stay away from this company! You won't get any money back.
I spent over 1/2 hour trying to return 2 items. I was unable to find any directions at first. When I finally got thru, I had to sign up to "Just Answer" who charged me $40 and didn't accomplish a thing. I'm just going to donate the items to Goodwill and hope someone can use them. Obviously, I'll never shop at Azzlee again.
I didn't expect much but I got less than I could have imagined. Don't waste your money - even if it isn't much. Whatever you pay, it's too much.
I ordered two blouses. They did not fit. I began the return request process, and they then sent emails offering to "make a deal" such as I keep the items and they refund 50%. The alternative being for me to pay for the shipping cost to return the items, which I did. After more back and forth, they finally gave me return instructions, which I followed. They never refunded my credit card, and they have not responded to my email requests asking about the refund. I feel ripped off.
The website says easy returns. NO that is not true. It took me three emails to find out the return address is in America, will cost a lot, will take ages. Azzlee offer you money to keep a garment that doesn't fit. The third offer was 70% of the cost which I reluctantly accepted and gave the item to the charity shop.
I ordered a pair of pants. A dress arrived. They were more concerned about getting to lower labels on the package than to making it right with me. And they kept asking me to do more and more to help them figure out what went wrong. NOT MY RESPONSIBILITY. And I have never received either the pants I originally ordered, or a refund. My advice: go to a legit company with good customer service! I've attached a photo of the dress--NOT at all a pair of pants!
After receiving a few of the things I ordered, I quickly realized that the clothing was not going to fit. United States size XL and China size XL are vastly different. Now I am needing to return for a refund and I am getting the run around.
AZZLEE charged my account for something I never ordered! In fact, I have NEVER done business with them due to them being in China! Merrick Bank found "due to the fact that you have done business with them before, we feel the charge is correct." I have NEVER done business with them so #1. I will not pay Merrick and #2. I will go on every social media site out there and destroy this company! Even my postal carrier told me "they tried to scam my mother also." Do NOT buy anything from this company! EVER!
I received my jeans today and I must say I love them. They are of great quality, the tracking communication was excellent, and they took only two weeks to arrive. I will definitely buy from them again.
The sizes vary with each piece of clothing—the size charts and product descriptions are very detailed. The prices are very reasonable. I've bought several essential pieces from Azzlee's website. The discounts are great too!
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.
Azzlee has a rating of 2.5 stars from 10,876 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Azzlee most frequently mention customer service, poor quality and return address. Azzlee ranks 33rd among Women's Clothing sites.