Overview
PrinterPix has a rating of 3 stars from 4,837 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.
Instant Feedback
Do not buy from this company. Zero customer service. I paid a lot for a premium quality photobook, not only was it not premium quality, the first 30 pages of my book were someone else's photos! Have tried contacting them but no reply. I posted a review on another site, which they have posted on, yet still no correspondence regarding my actual order. My advice, steer well clear!
Shortly after my wife's mothers 90th birthday celebration o\the professional photographer sent a digital folder to us. I choose Printerpix to prints a rush order that would be a collection of the family and placed three orders over $300 with the expectation the prints would closely match my uploads and their preview picture. That was far from what I received. All of the prints lacked color and vibrancy. I attempted to get a refund and even mailed the prints back in the original package.UPS contacted me and said the package was returned because the address was vacant. They responded that my dark uploads was the cause of the dark prints. No refund!
Printerpix always has done a superb job for me: photo books, mouse pads, picture books, canvas pics, cards!
Excellent work … beautiful & accurate picture reproduction! Always helpful at customer service as well! Thx Printerpix
Ended up being way more expensive with $12 minimum cost shipping. However, excellent customer service when there was an issue with my calendar they did a replacement order at no cost and shipped it back out right away.
Ended up being way more expensive with $12 minimum cost shipping.
Everything was great except the shipping tracking. It said they were working on my order the entire time until a day or two until it actually arrived. I paid for rush shipping and it arrived a day after expected (which is fine) but for it to still say they were working on it that far into the process stressed me out.
For some odd reason, Printerpix added 4 blank pages to both the front and back of the book. The quality was otherwise good, but I would have preferred not having these extra pages. Your customer service would only say that is the company's policy. However, I've ordered previously and never had this happen.
The entire process was effortless and enjoyable. The quality of the canvas was amazing and shipping only took a couple of weeks. I've already ordered another! Thank you!
Awesome; ordered photo books as gifts for siblings; absolutely LOVE them! Will order even bigger ones the next time. Framed old newspaper clippings of our parents' accomplishments from decades ago; these photo books are going to be cherished forever!
Great product and clear quality pictures for my photo book! Delivery was delayed a few weeks though, however the company was responsive and communicative when I reached out for updates/concerns about delivery
Service was great. Product not the same as an aluminum photo print from a seriously
High end photo shop. 1 print was way too dark, the aluminum is much thinner and they don't have the same depth. But they were cheap with Groupon and can serve a purpose.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members