PrinterPix
Questions & Answers

I have been reading reviews about Printer Pix and they are terrible. Now I am afraid to use that company. It says the postage and handling is terrible. So, can I trust Printerpix?

Asked by Bonnie B. on 11/30/2015

18 Answers
Greg p.8/9/2017

Do not ever trust this company. They need to go out of business.
LiSa-VI V.12/8/2015

I agree with the previous responses. Although, my item arrived in a timely fashion the customer services is terrible. Don't answer calls (which made me nervous about the bday gift) and very limited information when you do get someone one the phone. Hold time was at least 15 mins. Just use Walgreens or someplace local.
Dave P.11/30/2015

Do yourself a big favor and don't get tempted by their low prices. They are the worst company I've ever encountered. Dealing with them is nothing but frustration. They are liars, have no respect at all to their customers and all together horrible company. Poor quality, no service, awful shipping department. I've ordered 5 items, 4 got to me damaged and there's no one to talk to. You leave messages they won't respond. Do yourself a favor, stay away from this people
Paul B.11/30/2015

No they can not be trusted to ship your order so it will arrive Undamaged! Their packaging is nothing more that a thin sheet of cardboard with no internal cushioning material to prevent damage. To add to that their Customer Service is non existent.
Amy I.11/30/2015

Customer service is horrible! In addition, it took them 6 weeks to ship the 1 item that I ordered.
Helene C.12/18/2018

It would be more time effective to walk to your bathroom and flush your dollars down the toilet.
Jennifer M.11/6/2018

Go elsewhere. Customer service is terrible. It's like a scam site.
Samantha g.1/7/2019

Customer service is still awful I've called four times sometimes even being left on hold for up to two hours then hung up on twice. I've been told three different days I would be receiving packages and when I called when the packages didn't arrive they told me that they didn't know why I was told that and that it was on its way and when I called today they said it hadn't even been shipped yet when I requested a refund they said that they couldn't do it when I insisted on staying on the line until they could they hung up on me. I called back again asking for a refund they again tried saying that all their higher up people were in a meeting and I insisted to be left on the line tell someone was available to refund me and then miraculously they could refund me but I still haven't been refunded for the Groupon I bought to purchase items off their site. I had placed my order on December 3rd and had bought three Christmas gifts and one birthday gift. The birthday gift was for January 6th none of them came in on time or had even been shipped.
Omar B.7/5/2017

Our customer service department went through a major rehaul. I'm in charge of making sure everything runs smoothly. If anyone still reads this and is questioning themselves on if they should order from us, you can shoot me a private message and I'll address all of your concerns.
Rumble M.12/22/2019

No, you cannot trust them. This answer has to be 50 characters so I will repeat: unreliable and a scam.

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