Another gorgeous picture from Elephant Stock. The only company I order my wall art from! Everyone that's seen it says WOW! So impressed. It's also delivered quickly, well wrapped and packaged. Great business :)
So far I have 8 Elephant Stock prints in various sizes, a total of around $1200 worth. The quality is incredible. In reality, they actually look more like paintings than prints, and they are all absolutely gorgeous. Included here is a sample chosen to show how effective they can be in making a small room really POP. If one uses their always-available discount coupons, the prints are really a steal. Customer service and speed of delivery are outstanding. With their 90-day return policy, one can't go wrong, but once you have them you won't want to give them up. I highly recommend Elephant Stock.
This is my second purchase with this company. After the first one, which was just magical, I had expectations and became really nervous about my following order. I figured a miracle only happens once in a blue moon, but no! Ten working days after ordering online, I received what I saw on my monitor when I decided to buy. Package arrived well protected and the wonderful trio (three 24 in x 24 in) was easy to install. Many, many thanks for a wonderful high quality art copy and service!
I absolutely loved the print on canvas. I ordered 3 more for my apartment. The item was packaged so carefully and arrived ASAP. I will definitely be ordering more from this company. Great Customer Service
After promising free shipping, they charged me $103 to ship a $240 item. Neither Sylvia nor her supervisor Lee would help or work with me. They just threatened to cancel my order if I didn't pay up, and that is ultimately what happened. Shop with iCanvas, they are an honest and reputable company.
I sent an inquiry two months ago and have followed up since. They keep vapidly claiming they will ask their team and get back to me, but they don't. I think this company might be just a joke?
Update: The response here from the company asks me to repeat actions I've been repeatedly taking since August. Maybe they didn't look at the photos I posted? I've already done what is suggested. They already have the opportunity to correct the complaint. Yet they instead ask me to continue contacting their unhelpful and unresponsive support.
Hello! This is not the experience we want our interested customers to have. Apologies for this if there was an overlook to your inquiry. Kindly message us at support@elephantstock.com and it is our pleasure to turn this around. Thank you for letting us know and giving us a chance to assist. We're available 24/7. You can send us an email through support@elephantstock.com, or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site. Or provide us with your email and contact number for us to reach out to you. Thank you.
Excellent product! I would recommend it to anyone to purchase their products. Fast delivery too!
My name is Michael Corrunker and I am an Engineering Manager from San Antonio, Texas with two master degrees and am very picky to say the least. The business ElephantStock also happens to be in Plano, Texas which is close to Dallas. Their website is very professionally done and makes it easy for you to decide which type of canvas you would like for your home decor. They offer multi-piece, single piece and framed. I have already ordered two more canvas prints from them since receiving this one. One five multi-piece and a second larger single piece. They have countless different designs and styles for anyone's taste. By far the best canvas print that I have purchased!
I ordered a 4 panel picture. The description wasn't too clear. I thought each panel was 24x14" but it was the whole picture. I inquired about the return policy and was told I would have e to pay to ship it back to the USA. I'm not impressed. I'm going to try to sell it on Marketplace to hopefully recover some of the costs. I'm not sure I would recommend this company. The picture overall wasn't bad for the prices. Just beware when ordering from thos company.
We greatly appreciate your feedback. It is our goal to make sure we take care of our customers" concerns. We thank you kindly for allowing us to make it up to you. Please keep safe.
I have ordered two things from Elephantstock so far and I cannot say how please I am with their products. The quality of the pictures is amazing and they are not blurry (not even a bit). The delivery was prompt and they send you plenty of notifications so you know where your product is at all times. I would definitely recommend using this website for ordering canvases and printed portrays.
Quality material. Great inventory.Great customer service! The artwork is beautiful and diverse!
I love the moon sky canvas I bought! It's so realistic. I would refer this company to anyone!
Answer: All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through support@elephantstock.com, or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.
Answer: All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through support@elephantstock.com, or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.
Answer: Thank you for reaching out. Customers are responsible to settle those Customs duties and taxes. It varies per country/region, according to your local regulations. We use FedEx mostly, you may refer to this link to FedEx India for further information: https://www.fedex.com/en-in/home.html Thank you.
Answer: We might have encountered some slip-ups, a few bumps on the road, I mean who doesn't. Right? But we are glad we are back on track and we pride in providing exceptional customer service! Thank you, Yvette, and Mark!
Answer: We're so sorry for the late response. This was a complete oversight. We're so sorry for the delay in our production and shipping time. This pandemic hurts us in various ways and we really apologize for any hassle we've caused. Upon checking, if we are not mistaken that your order is under the name of Yvette Hansen, it is delivered on the 28th of May. When the tracking number is released, our system automatically sends a shipping notification via email. Hope you love your artwork and please let me know if there's anything else we can help you with. It would be with our pleasure to do so. Stay safe!
Answer: We truly do! Our customer satisfaction matters to us the most! Looking forward to doing business with you too soon!
Answer: These words are the ones we will never get tired of! Thank you, Stephanie and DeeAnn!
Answer: Thank you, DeeAnn T, for your continued support in our artworks and service! We appreciate your kind words and your responses to this Community Q&A.
Elephant Stock has a rating of 4.3 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elephant Stock most frequently mention customer service, wall art and timely manner. Elephant Stock ranks 8th among Art Prints sites.
We thank you kindly for your feedback, Michelle. We understand that you expected free shipping for your order and you were advised about the fee since your order will be shipped to Hawaii. This standard procedure is to make our customers aware of the cost and give them time to decide if they still will like to continue. The information about our shipping guidelines is indicated on our website and furthermore made clear to you through our email conversation. We understand where you are coming from and we are sorry to disappoint. Feel free to reach out to us if you need further help and we will be more than happy to assist.