business logo of Go-Parts

Go-Parts

Overview

Go-Parts has a rating of 4.5 stars from 617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 15th among Auto Parts sites.

service
103
value
11
shipping
11
returns
5
quality
11
This company responds to reviews on average within 7 days

Instant Feedback

1,328 reviews
How would you rate Go-Parts?
grey star
grey star
grey star
grey star
grey star
Indiana
1 review
0 helpful votes
Follow Eric F.
Unfollow Eric F.
Send Message
Share Review
Report Review

Shipping Took Too Long
February 4, 2025

This last experience wasn't the best. It took almost a week for the part to arrive. I ended up ordering from another company, and received their part before your part arrived by a few days. That's why I'm returning your part for a refund.

Date of experience: January 25, 2025
Go P. Go-Parts Rep
2 months ago

We sincerely apologize for any disappointment regarding the delivery time. Our orders generally require 1 to 3 business days for processing, in addition to 3 to 5 business days for shipping. Your order was processed on January 13,2025, and was delivered on January 16,2025. While we are glad to have fulfilled our delivery commitment, we regret that it did not align with your expectations for a quicker arrival. If you need any further assistance, please feel free to contact us. Have a wonderful day.

Connecticut
1 review
0 helpful votes
Follow I R.
Unfollow I R.
Send Message
Share Review
Report Review

Great pricing!
February 2, 2025

I was about to replace my side mirror for a fraction of hr cost I would've paid from a dealer. Part matched perfectly. I was also able to reinstall it all by myself. Will order any future parts from them

Date of experience: January 17, 2025
Florida
1 review
0 helpful votes
Follow Bruce F.
Unfollow Bruce F.
Send Message
Share Review
Report Review

EBay sucks
March 31, 2025

Ordered from RH side mirror ebay. Arrived damaged and I took pictures right out of the box. Pain in *******@ss to go through the return to vendor process. Then the vendor claimed it was advertised with no glass and a quarter size hole in the turn signal plastic. They said I did not look at all the pictures. More BS. Then they charged me a restocking fee of $27 which I recovered eBay having filed a dispute with Visa the day I receive it. Atl Auto was the vendor.

Went to Go-Parts. Paid more but the mirror looks brand new. You guys are the best.

Date of experience: March 24, 2025
Maryland
1 review
0 helpful votes
Follow John K.
Unfollow John K.
Send Message
Share Review
Report Review

2019 Mazda CX 5 right side mirror
March 27, 2025

I read about the site's ability to provide high quality replacement mirror after my wife clipped a mailbox and the mailbox won. Purchased the mirror and then picked up the color matched cover from Mazda direct. Received in the mail today. Put the cover on, followed a YouTube video and had the replacement done in about an hour. As advertised, quality is excellent, price was fantastic and all functions work great.

Date of experience: March 17, 2025
Alabama
1 review
0 helpful votes
Follow Phil F.
Unfollow Phil F.
Send Message
Share Review
Report Review

Worked pefectly!
March 12, 2025

Needed to replace the fog light assembly on my wife's car. The dealership wanted 250 or more for it. Got it here for WAY less. Installed quickly and easily and will buy more from here when my wife destroys those.

Date of experience: March 11, 2025
Iowa
1 review
1 helpful vote
Follow Steven L.
Unfollow Steven L.
Send Message
Share Review
Report Review

Some difficulty determining exact model match. So many options. The order arrived with two mirrors when I thought I was ordering only one. It's OK. I might break one trying to install it.

Date of experience: March 1, 2025
Florida
1 review
0 helpful votes
Follow Mark A.
Unfollow Mark A.
Send Message
Share Review
Report Review

The atom arrives sooner than I expected
March 4, 2025

The item that I received did not fit my motorcycle, even though the one that was sent to me should have. They corrected the situation without any issue which I'm grateful for.

Date of experience: February 22, 2025
Canada
1 review
0 helpful votes
Follow Lord S.
Unfollow Lord S.
Send Message
Share Review
Report Review

Easy Processing
April 2, 2025

Ordering the part and delivery of the part I ordered was painless and quick.
I would recommend this site to anyone that needs replacement car parts.
It was a great experience

Date of experience: March 23, 2025
Georgia
1 review
1 helpful vote
Follow Catherine H.
Unfollow Catherine H.
Send Message
Share Review
Report Review

Go parts are delivered very quickly!
January 13, 2025

I was pleasantly surprised when I ordered an air intake hose for my car on Christmas Eve that the part was delivered the day after Christmas! This was my first time ordering from Go-Parts! The website was very user friendly and the service was amazing!

Date of experience: December 26, 2024
Idaho
1 review
0 helpful votes
Follow Amanda W.
Unfollow Amanda W.
Send Message
Share Review
Report Review

Had what we needed at a great cost!
February 22, 2025

We ordered a radiator and got a great deal! It unfortunately arrived damaged but was cheap and easy to fix for proper installation. If it was not damaged we would have given a 5 star review.

Date of experience: February 12, 2025