Tire Rack has a rating of 4.9 stars from 43,773 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery and great experience. Tire Rack ranks 1st among Tires sites.
I did a whole review on this and submitted it. Then noticed it was a survey. Lol. Long story short. My kid picked up his first car/truck. 1984 Chevy C10. Tire rack had the rims and tires he wanted. I placed the order Monday at 1:40-1:45 pm. Tires were mounted and shipped Monday. Everything arrived in perfect condition. All Lugnuts and locks were secured inside the rims. Everything was perfect.
Tire Rack is my go-to place for tires and other parts for my cars. I have used Tire Rack for over ten years and have always been happy with their service, advice and prices. No other place has the resources to research and compare tires.
It was easy, simple and glad they have you input your vehicle info. Cheaper price from where I looked. Just an overall great experience. Will definitely start ordering my tires from tire rack for sure.
It was easy, simple and glad they have you input your vehicle info.
Bought some Michelin Primacy Tour A/S couple years ago. Put about 70,000 miles on them and they just went bad. So ordering a new pair. Comparing new tires is easy with tire rack and ended up buying the same ones again. Thanks!
Fast, free shipping (you can't beat free shipping). Good selection and great information available to make an educated decision. I had to file a claim for road hazard...I'm honestly amazed at how easy it has been so far. Pretty happy with the service!
6th time overall using tire rack. Recommended them to my fiance, and she ordered also. Can't beat em. Guides help determine the best option, in Florida, need tires that can handle the rain, and pavement heat. Just need a loyalty reward system, I'd be at a free set or near that by now.
Very clear transparent pricing and information needed to make an educated decision on what you really want and need. The word of mouth in regards to Tire Rack is amazing. Never heard a bad thing about customer service and their willingness/flexibility. Hopefully I don't need help or have issues, but knowing the great reputation is a peace of mind. Thank you and change nothing.
UPDATE: order was routed incorrectly so delivery took an extra day. Not the end of the world. There's a lot of small details that go into wheels and tires to ensure fitment, correct offset and diameter of OEM vs Aftermarket. I think TireRack absolutely crushes the transparency aspect and making sure you have purchased the right stuff. Wheels and tires were a perfect fit and balanced well. Great experience.
We've been purchasing from TR since probably the early 90's. All of our purchases have been spot on, whether for our Dodge 2500 van, our PT Cruiser, our Ford F 150, or a Porsche. Even the studded snows were great. We often order for friends and family, and we've never had an y issues. Delivery is always lightning quick, customer service has always been extremely helpful. Can't recommend this business enough. Thank You!
Quick and easy. I appreciate having access to tire research is super important giving my driving conditions: Rain & mountain roads can be challenging. The ordering process was super smooth. The free shipping is a nice bonus.
I love the fact that there are plenty of options, both new and old/reputable brands. Browsing is simple and comparisons are nice, although they could be more detailed. Prices are right and some tires have excellent discounts that very well make up for shipping (at least in my case since I live in PR). And shipping isn't too expensive either, considering I got a full set and it was shipped the next day. I'm already browsing for tires for my other car. The icing on the cake was the support for affirm, so it didn't hurt too much lol. All in all, I'm buying from tire rack again no doubt.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.