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eToroReviews 118

1.4

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eToro Reviews Summary

eToro has a rating of 1.4 stars from 118 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eToro most frequently mention customer service and bank account. eToro ranks 57th among Centralized Exchange sites.

service
60
value
56
quality
48

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Cole C.
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Helpline!
November 18, 2025

I paid a $25,000 'fee' to a company promising exclusive access to a pre-sale ICO that never materialized. RetrieveXpro investigated the company, found it was not registered, and sent a legal demand letter threatening exposure and litigation. The company, fearing legal consequences, returned the full amount within 10 days. A clear and decisive victory."

Products used:

RetrieveXpro øn t£l£grÄm (+1)(572)2461(578)

Date of experience: November 17, 2025
Germany
2 reviews
0 helpful votes
Follow Mayte C.
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My withdrawals experience
November 13, 2025

My appreciation goes to the team that helped combat ruthless online fraudsters. These scammers often block withdrawals and pressure victims to make additional deposits, making the loss of one's capital even more painful. Thankfully, there are legitimate professionals who can guide victims through the process of attempting to recover their lost funds.

Date of experience: October 23, 2025
Czechia
2 reviews
1 helpful vote
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I lost everything
November 9, 2025

Crypto scam Richard
Id*******
They are so heartless on telegram channel claimed to be Good hacker to get funds back but still as not be resolved.

Date of experience: November 6, 2025
Austria
2 reviews
0 helpful votes
Follow Andrew W.
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"RÈTrieveXpro dot__com and telegram goes beyond the call of duty. They weren't just technicians processing a case; they were allies in a fight. Their commitment was personal, their communication was heartfelt, and their patience felt limitless. This exceptional level of service is what made the recovery of my funds possible. WĦtsapp + 1530()980()14()34).

Date of experience: September 9, 2025
Tennessee
3 reviews
1 helpful vote
Follow Angela W.
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Strange activity is happening on my account and it is impossible to accuratly track trades. I tried to contact support to get clarification and it is impossible to contact a human. Only possiblity is to submit a ticket an wait 2 days! I basically lost $*******. My total balance has been recovered and i am willing to share every procedure i went through to achieve this. My email is (Dianajoy 210@ outlook.com), Write to me, I am ready to give you helpful tips about my procedures..

Date of experience: October 26, 2025
Louisiana
7 reviews
2 helpful votes
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Scam broker
September 11, 2025

It's impossible to withdraw your investment tax-free, even though it should have been deducted upon deposit. They offered me the opportunity to sign a completely fake notary contract after being verified by a real notary.
Information gathered by specialists shows that they use the same fraudulent procedures. I recently had a breakthrough in my recovery after reporting it to an agency that truly does its job. My loss and withdrawal issues were resolved, and my money was refunded. I got refunded by the expert agency on my profile photo

Date of experience: August 21, 2025
Louisiana
1 review
0 helpful votes
Follow Diran Y.
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Watched my money vanish, thought it was gone for good. Josef Carter pieced it all back in within a couple of weeks. Quietly grateful, others might want to try.

Date of experience: April 15, 2025
Florida
1 review
2 helpful votes
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I invested about $20,000 hoping to make a reasonable profit, everything was wiped out, all efforts to contact support was futile i had to report to Rose Lane GP

Date of experience: May 5, 2025
Mexico
1 review
0 helpful votes
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ETORO is a scam
May 14, 2025

Listen up! ETORO STOLE MY MONEY... TRY TO GET YOUR MONEY BACK TO YOUR ACCOUNT AND YOU WILL SEE THEY WONT RETURN IT. STOP DEPOSITING YOUR MONEY, IS A SCAM, THEY DONT WANT TO REFUND MY 3735 DOLLARS

Date of experience: April 9, 2025
Austria
1 review
0 helpful votes
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I was unable to successfully withdraw from the investment platform. It quickly became apparent that the website I was engaging with was fraudulent, particularly due to their incessant demands for further deposits. After reaching out for help, I found multiple online accounts associated with R*EC-0-VC-A-P*I-T-A*L.The insights from these testimonials were vital in assisting me to reclaim my entire investment.

Date of experience: April 20, 2025
Armenia
1 review
0 helpful votes
Follow Sohail Rahman W.
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I opened my eToro account in 2021 and deposited some funds.
Now, when I try to withdraw my earnings, they're refusing to process the withdrawal unless I provide additional documents.
I requested to receive my funds via the same card I used for the deposit or, if that's not possible, through an online wallet—but they won't accommodate that either.
I've tried reaching out to their support by phone, but it's been unhelpful.
Overall, the platform is not recommended, and their customer service is even worse.

Date of experience: February 1, 2025
Kenya
3 reviews
3 helpful votes
Follow Roy L.
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I am so disappointed with eToro. I tried to withdraw money several times but was unable to do so several times. I have contacted eToro to resolve the issue but am still receiving a generic response. There's no one I can talk to about it. I recently made a breakthrough in my recovery after reporting her to an agency that actually gets the job done. My loss and withdrawal issues were resolved and my money was refunded. My email address is in my profile. Write to me, I am ready to give you helpful tips about my procedures.

Date of experience: February 9, 2025
New York
1 review
0 helpful votes
Follow Ali G.
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I am beyond frustrated with eToro and their absolutely horrible customer service. I initially trusted this platform for trading and investing, but now I deeply regret it.

🚩 My Funds Are Stuck – eToro Won't Let Me Withdraw
I have been trying to withdraw my own money, and eToro refuses to process my withdrawal without any explanation! Every time I try, my request is either delayed, ignored, or rejected without a reason.

I have followed all the proper steps:
My account is fully verified with ID and proof of address.
I have no open trades that would prevent withdrawal.
I have plenty of funds available in my balance.
I have requested withdrawals to the same payment method I used for deposits, as required by eToro.

Yet, despite following every rule, my money is still locked in their platform!

📉 Horrible Customer Support – They Just Ignore You
When I contacted eToro's customer support, I expected some kind of explanation or help. Instead, I got:
Zero transparency – They give generic, copy-paste responses without actually addressing my issue.
No real human support – They force you to submit tickets that they never respond to.
Live chat is a joke – If you even get access to live chat (which is rare), they just tell you to "wait" with no clear resolution.

I've emailed them multiple times, submitted tickets, and tried every possible way to reach them – and they still refuse to help.

EToro is NOT Safe – Do Not Trust Them with Your Money
At this point, I have serious doubts about eToro's legitimacy. A financial platform that refuses to let users access their own funds is a huge red flag. They market themselves as a safe and easy trading platform, but the reality is they trap your money.

It's shocking to see so many other people facing the same issue. Just search online, and you'll find hundreds of complaints about eToro blocking withdrawals, freezing accounts, and ignoring customers.

💰 Possible Fraud? I Will Be Filing a Complaint
If eToro does not release my funds immediately, I will be taking further action:
Filing complaints with financial regulators like the FCA (UK), CySEC (Europe), and any other authorities that oversee their operations.
Posting reviews on every platform to warn other users.
Exploring legal options if necessary.

🚨 Stay Away from eToro!
If you're considering signing up for eToro – DON'T! There are far more reliable and trustworthy platforms that won't hold your money hostage. Learn from my mistake and choose a real broker.

EToro is a SCAM – AVOID at all costs!

Date of experience: January 28, 2025

Worst Platform ever used
December 22, 2024
Previous review

They are holding our money without any reason. They do not respond our cases. I think it will take a legal action. Away from them.

Date of experience: December 19, 2024
Norway
3 reviews
0 helpful votes
Follow GO TO ReviveCrest.com for Help l.
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I couldn't have asked for a better experience, service was fast, transparent, and super friendly! After nearly 3 months of trying to recover my funds, I'd almost given up on my crypto. But thanks to this team's professionalism my assets were restored! Huge appreciation to (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM) and their team. HIGHLY recommended!

Date of experience: December 30, 2024
Italy
46 reviews
4 helpful votes
Follow Selena S.
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Ho utilizzato tante piattaforme di trading e posso dire, senza ombra di dubbio, che eToro é decisamente la peggiore. Ed è forse per questo che si fa una pubblicità così martellante e virale. Innanzitutto quando si depositano i soldi sul proprio conto una certa parte viene letteralmente persa a causa delle commissioni di cambio da € a $, dato che il conto è in $ nonostante stia in una banca ubicata a Malta. Ad esempio su *******€ versati ne ho trovati sul conto solo *******. Inoltre molti ETF non si possono nemmeno acquistare su eToro o perché non sono disponibili, o per non specificate ragioni normative o perché la piattaforma stessa impedisce all'investitore di investirci. Non è affatto raro che compaia la scritta "CFD trading é attualmente limitato sul tuo account". Questo accade perché il sistema, a seguito di un questionario tipo MIFID, seleziona quali investitori possono accedere determinati investimenti e quali no. Ma in realtà sono loro a non capire con che tipo di investitori hanno a che fare, in quanto personalmente ho già comprato molti degli etf che loro mi hanno negato di acquistare, su altre piattaforme, ovviamente più serie e che mi hanno consentito di acquistarli. In definitiva eToro é un broker costoso, difficoltosa da utilizzare, che non funge nemmeno da sostituito d'imposta e che permette solo di acquistare una quantità molto limitata di prodotti, e che spesso e volentieri blocca o limita l'operatività degli account degli utenti per motivi futili e pretestuosi

Date of experience: December 7, 2024
Italy
36 reviews
3 helpful votes
Follow Eugenio F.
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Ho utilizzato molte piattaforme di trading e posso dire, senza ombra di dubbio, che eToro é decisamente la peggiore. Ed è forse per questo che si fa una pubblicità così martellante. Innanzitutto quando si depositano i soldi sul proprio conto una certa parte viene letteralmente persa (probabilmente per il tasso di cambio da € a $, dato che il conto è in $ nonostante stia in una banca di Malta). Ad esempio su *******€ versati ne ho trovati sul conto solo *******. Inoltre molti ETF non si possono nemmeno acquistare su eToro o perché non ci sono proprio, o per ragioni normative o perché la piattaforma stessa ritiene che l'investitore sia troppo ignorante per poterci investire! Infatti non è raro che compaia la scritta "CFD trading é attualmente limitato sul tuo account". Questo accade perché il software di eToro seleziona quali investitori possono fare determinati investimenti e quali no. Ma evidentemente sono loro ad avere dei problemi e a non capire con che gente hanno a che fare, in quanto io già ho comprato molti di questi ETF, che loro definiscono "CFD", su altre piattaforme di trading, ovviamente più serie e che mi consentivano di acquistarli. Di conseguenza eToro é soltanto una piattaforma INUTILE, difficoltosa da utilizzare, che non funge nemmeno da sostituito d'imposta e che permette solo di acquistare una quantità molto limitata di prodotti, ma che in compenso é eccezionale nel fregarsi una bella parte di soldi depositati sui conti dei clienti!

Date of experience: November 25, 2024
GB
1 review
1 helpful vote
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Scam platform
June 25, 2024

A MUST READ?
Bad company! Nothing worked as expected. So I filed a complaint with ASSETRECLAIM, O RG and got my refund of $20,600 back to my account I'm so grateful.

Date of experience: June 25, 2024
Nigeria
1 review
1 helpful vote
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After I deposited about ******* euros (I just bought and sent it directly to another wallet) first my deposit was "In Review". After I contacted the support because there was nowhere to do what I should do, data was requested. In addition, many pointless questions were asked: Why do I buy Bitcoin? I WONDER WHY? I register on a crypto platform and buy crypto?!?!?! Criminal! I advise against using eToro. If it wasn't for I couldn't have seen my money back

Date of experience: May 30, 2024
GB
1 review
1 helpful vote
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Unable to sell
May 21, 2024

Bought Ethereum through etoro, now unable to sell due to looping tests. No help available at all from customer services

Avoid, there are much better companies to use

Date of experience: May 21, 2024
Romania
1 review
1 helpful vote
Follow Salceanu M.
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I had a position on natural gas with a total balance of aprox 5k.On Friday I had a a total commision/swaps of aprox $500(added in about 1-2 weeks),ON MONDAY MORNING I HAD A COMMISSION/SWAP OF $1000.How is this possible?
I asked their live chat agent how is posssible to charge that much over the weekend and he could not give me an answer.
So I am asking,if their own agent can not give me an explanation over their charges HOW I SHOUD KNOW AS AN UNEXPERIENCED TRADER.
And the worst part is that they believe that all this is okay and they think that with one email the situation is solved.
Not from my side,my opinion is STAY AWAY from this thiefs.

Date of experience: May 7, 2024