Jollychic
Questions & Answers
I am getting ready to return my recently purchased coat to Jollychic of China. Best I gather, the International Priority Mail through USPS from South Carolina to the office in China is going to cost an arm and leg to return it. It sure would be easier if the coat could be sent Stateside for my reimbursement to my credit card. JollyChic Corporate Headquarters Suite 11-12,6/F, st james house Pendleton way, Manchester M6 5FW, UK, Manchester Manchester, M6 5FW, UK Would this be possible?
Asked by Judith K. on 12/4/2014
23 Answers
katherine n.4/15/2015
Their size "large" would fit an American Girl doll. I cannot even imagine what a size "small" would be like.
jay w.6/1/2015
Their sizes are waaaay off. Their website is in English. Their prices are written in american dollars. Yet their sizes are "Asian". If you wear a large, then order their 5XL or their 6XL and it *might* fit. But it's all a guessing game. They make it very difficult to contact a representative AND they do not answer their 24/7 phone or their 24/7 chat. This place is a scam. Learn by our mistakes OR learn the hard way. It's up to you.
s m.5/12/2015
I just mailed a return... to China! The UK address is a bit if a deception. My package had no info as to how and where to return, so I emailed the address that sent me notice of shipping. That address was from a rep. In China. After several attempts to make my simple question answered-how and where to make a return-a fractured English response directed me to an address for returns... in China. I sent the return in the same Tyvec bag I received the products in. The return cost me 1/2 the cost of the products, but I did it on principle. I will never shop at this site again, and will make every effort to identify the blog that directed me to this company. Internet shoppers beware!
Frankie R.4/7/2015
This is a bad company, when i posted this their response to me was sizes was Asian sizes, come on really then they should not be selling to US
Julir P.8/14/2015
Look at the reviews. Save yourself the pain and dont order. Consider yourself lucky that their site is lame & wont accept your postcode!
Ann W.8/5/2015
They are located in China. What a nightmare to return anything. Their sizes are so small. I am 5'5" tall and weigh 106 pounds. I ordered large and it was still way too small! Beware of this company!
Peggy M.6/1/2015
Judith K., I too wondered why I could not send my returns to the US address, and was simply told, Oh no, there is no way for them to receive it there. I don't even think the US address is real! Just a front to make them look better.
Brenda K.4/7/2015
Put the worst kind of feedback concerning this company and don't take it down til they pay you. They have not got a clue on how to do business. I order 2 sizes bigger than what I wear and when I received the coat I could not get my arms into the sleeves. I gave them so much shit that they told me to keep the coat and paid me my money back. I never will deal with them again. They have not got a clue how to treat customers.
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