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The Whiz CellsReviews 342

4.1

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The Whiz Cells Reviews Summary

The Whiz Cells has a rating of 4.1 stars from 342 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, fair price and fast payment. The Whiz Cells ranks 2nd among Sell Cell Phone sites.

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3,240 reviews

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Illinois
1 review
0 helpful votes
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Great to work with
November 9, 2025

They are great to work with the quote price was what was received no hassle or price adjust and same day payment

Date of experience: October 30, 2025
Travis M. — The Whiz Cells Rep
1 month ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Oklahoma
1 review
0 helpful votes
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Experience was great had no problems at with payment or shipping of the item

Date of experience: October 14, 2025
Travis M. — The Whiz Cells Rep
1 month ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Missouri
1 review
0 helpful votes
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Very fast
November 7, 2025

They provided a fair price and processed the payment very fast.

Date of experience: October 28, 2025
Travis M. — The Whiz Cells Rep
1 month ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Colorado
1 review
0 helpful votes
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Good communications
November 5, 2025
Updated review

Would like to see electronic transfer of funds vs checks. Otherwise great experience

Date of experience: October 15, 2025
Travis M. — The Whiz Cells Rep
1 month ago

Thank you for the positive review. I don't understand your comment, however, as we do offer the electronic transfer of funds. You chose to be paid via check instead. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


So far so good
October 17, 2025
Previous review

So far so good. Not much detail on return process

Date of experience: October 7, 2025
New York
1 review
0 helpful votes
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Sold my Samsung Galaxy 22 Ultra phone
November 5, 2025

It was a good and smooth experience dealing with WhizCells. I got a good price and smooth transition.

Date of experience: October 26, 2025
Travis M. — The Whiz Cells Rep
1 month ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

California
1 review
0 helpful votes
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I sent in my OnePlus 13 via USPS after getting a quote. I was paid within 1 day via PayPal, after the 5% PayPal fee I was left with a little over 500 dollars for my phone.

Date of experience: October 21, 2025
Travis M. — The Whiz Cells Rep
1 month ago

Thank you for the positive review. I do want to point out for anyone reading the review that the PayPal fee was disclosed at the time that the order was placed. We do offer payment methods that do not charge any fees. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Ohio
1 review
0 helpful votes
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Prompt
October 30, 2025

I had a few concerns/questions and each email I sent was replied to almost immediately. Process was explained thoroughly.

Date of experience: October 20, 2025
Travis M. — The Whiz Cells Rep
1 month ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you again. Also, because you seemed to be very pleased but left a 4 star review, if you could please provide feedback via email to sales@thewhizcells.com for why you did so so that we can improve our customers' experience. Thanks in advance.

California
1 review
0 helpful votes
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Great customer service!
October 27, 2025

I had a change with my submitted order and The Whiz Cells were able to accommodate my request.

Date of experience: October 17, 2025
Travis M. — The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

California
1 review
0 helpful votes
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GREAT BUSINESS WITH EXCEPTIONAL SERVICE AND CREDIBILITY
October 26, 2025
Updated review

I am totally satisfied with the recent transaction of selling my OnePlus Open. The process was easy, very convenient, fair value and the payment was deposited instantly upon approval. Although the final quote was not the same at original offer but the explanation was justifiable and fair. Highly recommended for others.

Date of experience: October 16, 2025
Travis M. — The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


Convenient process and good offer
October 12, 2025
Previous review

Convenient process and good offer.

Date of experience: October 2, 2025
California
1 review
0 helpful votes
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Marked my S21 ultra as Good condition since there wasn't a Fair condition and it was sent off with a buy price starting at 145 dollars but when they received they listed all that was wrong that was expected but then they counter offered me 50 dollars when it cost 15 to ship since its hazardous (battery) and I took payment via PayPal so that also too 2.50 off the transaction. Verydissatisfied, will never use or recommend this company as I talked to a real person that qouted me 100 for the phone.

Date of experience: October 16, 2025
Travis M. — The Whiz Cells Rep
2 months ago

The conditions that we accept are very clear on our website. There are so many things that can be wrong with a device that we cannot list them all to avoid confusion & we only list the most common. If you felt that the lack of options & had questions about your device due to the very heavy screen scratching that was present as well as the back popping off, you could've emailed us prior to sending the device in. Also, you had the option to decline the offer if you weren't pleased with it & we would've sent it back at our expense. Last regarding the PayPal fee, that is disclosed prior to you even placing the order. We have other payment options that do not have fees attached.

Minnesota
1 review
0 helpful votes
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Awesome!
October 26, 2025

Great to work with, made the sale of my old phone very easy. Super quick on the payout once they receive the phone. I've done business with them before, I'll continue to do business with them!

Date of experience: October 16, 2025
Travis M. — The Whiz Cells Rep
2 months ago

Thank you for the positive review. We appreciate your continued business & look forward to serving you in the again.

Canada
1 review
0 helpful votes
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Dropping the price after shipping
October 25, 2025
Updated review

Dropping the price for an iphone 14 from $210 to $150 after shipment was way too much for me. Complaining about tge battery condition. What was the expectation for a 3/4 year old phone?

Date of experience: October 15, 2025
Travis M. — The Whiz Cells Rep
2 months ago

The expectation was set the day that you've placed the order. Our website is very clear the battery health must be above 85% to qualify for the full offer. Your device is at 82%, which was the reason that the offer was decreased. You had the option to decline the offer & have it returned to you, but you decided to accept the offer & you were paid out.


Prices could have been little more competetive
October 15, 2025
Previous review

Prices could have been little more competetive. Based on the reviews and my experience, I decided to go again with Whiz Cells.

Date of experience: October 5, 2025
New York
1 review
0 helpful votes
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Excellent service
October 22, 2025

Highly recommend company for trading in any item. Very organizing in great service in all promises were honored.

Date of experience: October 12, 2025
Travis M. — The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

California
1 review
0 helpful votes
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Could not be any easier
October 21, 2025
Updated review

Perfect. Took no time at all to sell the product and the money arrived promptly after they inspected. What more could you ask for.

Date of experience: October 11, 2025
Travis M. — The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


Fast and easy!
October 11, 2025
Previous review

Fast and easy!

Date of experience: October 1, 2025
North Carolina
1 review
0 helpful votes
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Works as advertised
October 18, 2025
Updated review

The Whiz Cells honored the price quote they had provided. And the money was in my paypal within just a day or two of when they received the phone from me. Their sales team was very helpful working through a problem with shipping return. Easy to work with!

Date of experience: October 8, 2025
Travis M. — The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


Easy so far
September 11, 2025
Previous review

Easy so far.

Date of experience: September 1, 2025
Georgia
1 review
0 helpful votes
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Honest company
October 17, 2025

I highly recommend selling to The Whiz Cells. The price they showed me based on the condition of my cell phone is the price they gave me. I chose to get a gift card and they emailed me the link to choose, very soon after. I've sold to other companies in the past who quote one price then downgrade the amount once they have your phone.

Date of experience: October 7, 2025
Travis M. — The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Florida
1 review
0 helpful votes
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Fastest Payouts!
October 14, 2025
Updated review

Easy transaction and great price offers on selling used smartphones, fastest payouts when recieved, and price paid exactly what the offer was. One of the best places to sell a used smartphone!

Date of experience: October 4, 2025
Travis M. — The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


Excellent and fast buyback!
October 7, 2025
Previous review

Excellent and fast buyback!

Date of experience: September 27, 2025
Arizona
1 review
0 helpful votes
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So Easy!
October 14, 2025

Easy and fast service! Took less than a week for them to receive and check out the items.

Date of experience: October 4, 2025
Travis M. — The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Arizona
1 review
0 helpful votes
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Fast Service
October 13, 2025

Mailed electronics in on Thursday, got paid the following Tuesday. No issues.

Date of experience: October 3, 2025
Travis M. — The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Sweden
1 review
0 helpful votes
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Great service and easy sale
October 13, 2025

Been using Whiz Cells for years, each year, offered a very fair price and easy shipping option. Will continue to use an recommend them to anyone selling their devices

Date of experience: September 24, 2025
Travis M. — The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.