business logo of BuyBackTronics

BuyBackTronics

Overview

BuyBackTronics has a rating of 4.6 stars from 284 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BuyBackTronics most frequently mention fair price, great experience and easy process. BuyBackTronics ranks 4th among Mobile Phones sites.

service
6
value
6
shipping
6
returns
3
quality
5
How would you rate BuyBackTronics?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow Jose R.
Unfollow Jose R.
Send Message
Share Review
Report Review

Excellent Service
May 1, 2024

I enjoy using Buybacktronics to sell my old devices and those of my friends in exchange for cash. They are highly professional and keep me informed throughout the entire process. Working with them is very easy and I am very satisfied with their service.

Date of experience: April 21, 2024
Virginia
4 reviews
0 helpful votes
Follow Tim H.
Unfollow Tim H.
Send Message
Share Review
Report Review

I sent this company a phone because they had the best offer of all of them. Once they received the phone they then said that there was scratches on the glass and it was not in good shape. Also said it was on a contract, which it was and I did not know that. But they then cut the offer to basically nothing so I asked for the phone back. That's when they said they would charge me $20 dollars to get to back. I have never had that happen. I paid the $20 got the phone back and sent o a competitor who paid me full price and did not find any damage on the phone. These guys are dishonest at best.

Date of experience: April 18, 2024
Maryland
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Send Message
Share Review
Report Review

Fair Pricing
May 1, 2024

Gave me a quote online for my IPad, and they gave me the same price after receiving my old IPad. Had my check for the great price in less than a week. Highly recommend this company if selling electronics.

Date of experience: April 21, 2024
Massachusetts
1 review
0 helpful votes
Follow Sarah T.
Unfollow Sarah T.
Send Message
Share Review
Report Review

Scam scam scam
April 25, 2024

They lied and said the phone I sent in was MDM locked, however I brought it brand new from Verizon. Ripped the seal and everything. So I know that's not true. Charging me to send it back because I "misrepresented " it due to the imaginary lock on the phone. So they lied and want me to pay them to send me back something I didn't want in the first place.

Date of experience: April 15, 2024
Arizona
2 reviews
2 helpful votes
Follow N B.
Unfollow N B.
Send Message
Share Review
Report Review

They revised the offer to $123 while they agreed the iPad is "flawless" they said there is white blotch on LCD. This ipad lived in a Zagg case with Invisible Shield glass on the screen. I sent it to them perfect. Now (besides low-balling me) which Im not going to accept they can either send me back a damaged iPad Pro or open a UPS case which is where we are. This iPad did not leave my possession like this. The only time it was less protected was in transport. Stay away from these guys --yeah great offer but now (my product is damaged and the offer is low ball)

Date of experience: April 17, 2020
Pennsylvania
1 review
0 helpful votes
Follow Bryan Q.
Unfollow Bryan Q.
Send Message
Share Review
Report Review

A+ Service!
August 10, 2022

I've dealt with BuyBack on two occasions now and each time was super easy. Amazingly quick responses to emails and even quicker payment. Will be my go to company for electronic trades moving forward for sure.

Date of experience: August 10, 2022
South Carolina
1 review
1 helpful vote
Follow KARL N.
Unfollow KARL N.
Send Message
Share Review
Report Review

SCAMMERS
August 21, 2020

I had a nearly flawless iphone 8 with a barely visible scratch on the glass. No other signs of abuse or wear. I judged it as a "good" condition, not flawless. I expected $143. They came back with a "fair condition" price of 112. These guys are crooks. Just be smarter than me and sell your old phones through ebay or at a local store.

Date of experience: August 21, 2020
Georgia
1 review
4 helpful votes
Follow Ralph O.
Unfollow Ralph O.
Send Message
Share Review
Report Review

Great experience!
April 11, 2023

It's a bit concerning to send a phone off to a company you haven't dealt with before... especially one worth nearly $500. But my experience with Buyback we really smooth. They responded quickly to all my questions up front giving me the confidence to go through with the transaction. They gave me exactly what the website told me and paid me quickly via an electronic check. Their payments were among the highest I could find as well. Very pleased!

Date of experience: April 11, 2023
Louisiana
1 review
0 helpful votes
Follow Bill K.
Unfollow Bill K.
Send Message
Share Review
Report Review

Good experiences so far
October 18, 2022

Haven't had issue dealing with them. Sold an iPhone with no problems. Tried to sell a laptop but they lowered their offer after inspection. So I simply asked for it back and they sent it back at no charge. Good experiences both ways.

Date of experience: October 18, 2022
New Mexico
3 reviews
0 helpful votes
Follow Ken E.
Unfollow Ken E.
Send Message
Share Review
Report Review

So easy and seamless!
October 18, 2022

My son had purchased a iPhone in Europe to replace his stolen one and when he returned to the USA is did not work here. They took the new phone and gave me a great price and the whole process was almost too easy! I will definitely use again and recommend to all!

Date of experience: October 18, 2022