Very Poor Customer Service - bots didn't understand my questions and then the email responses did not respond to my question, were like bot answers. There was no phone number to call, so I was stuck. I was not happy with their website and set-up - and it is more expensive than a competitor. I would not recommend this company to anyone!
I'm so grateful that Tax1099 has both live chat and phonecall support with barely any wait. Although the live chat rep tried to help me, it kind of felt like they just wanted to drop the chat. And they did drop the chat even though I didn't feel we were done chatting. This was weird because I tend to feel live chats are more helpful than phone calls. On the other hand, when I did call support on 1/21/22, "Chris Pulliam" was awesome. I can only put his full name here because he emailed me some easy instructions I can try. He went above and beyond trying to help me; he didn't need to go further into Bill.com territory since my problem was connection-related, but he still did. He went so far as to forward me a 2nd set of instructions in case the 1st set didn't work out. He actually helped me identify what caused the connection issue in the first place.
I used this software for the first time and was impressed to see how easy it is to use Tax1099 for filing my various 1099 and quarterly payroll forms. I was skeptical that i may have to signup for a subscription service but was happy to pay only a transactional fee for what I used. Would be recommending to other accountants.
It was pretty easy to use Tax1099 to file my handful of 1099 NEC. Although IRS has not started accepting, I was able to submit and schedule my forms on Tax1099 website. I liked the ability to file in advance and one less thing to worry about.
The service works well if you have a simple 1099 to follow and are not worried too terribly about security or any issues you may have once you hit the submit button. I have reached out to the support team a number of times over the period of 1 week and received only one generic response referring me to a support link on the site that did not function. If you have a handful of 1099s to issue every year you are better off going through the fairly long process of registering with the IRS to use their FIRE system. The up front investment of time in the IRS system will save you time in the long run vs trying to get support from this site.
I have been using Tax1099 for 1099 MISC efiling. Last week attended one of their 1099-NEC webinar. Site seems to have 1099-NEC available now but wondering if any one had a chance to file early? We wont be ready until Jan and i know even filing early means tax1099 will keep the data and will file when IRS opens up. Thought?
Reviews are really low and horrible but product works great! I consider myself some one who likes to touch and feel it before forming her opinion. I must say opinions listed here seems so much different than my actual experience using Tax1099.com.
Tons of feature and easy to use. I would give them 10 stars if I could>
Very easy to efile with Tax1099.com. LIked the way it brings over data from Xero.com.
Also did few excel imports and that worked well. I guess the key is to file early so support is not as busy and you get quality help.
I had to call support and rep knew what she was doing. Entire call lasted for about 9 mins.
I had such an easy time of it! The website is very self explanatory once you navigate around for a couple minutes. I contacted the customer service team because one of the dates said it would be filed on 2/6/2017, I questioned it and they replied back saying that only box 7's had to be filed by 1/31. I was so pleased by the support I received! It's so affordable, i don't know why anyone would fuss with the paper versions!
The tool was a little slow when I was trying to import a large data but filing was smooth post data import. Tool is easy to use once you get through initial self learning phase. I did not need support and finished filing close to 930 forms in less than 20 minutes.
Great work, Martin! We're glad that went smoothly for you. Thanks for using Tax1099!
Overview
Tax1099 has a rating of 2.5 stars from 110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tax1099 most frequently mention customer service, last year and multiple times. Tax1099 ranks 4th among Tax sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much, Sienna! We're so glad that you had a good experience with our scheduling feature. We look forward to supporting your eFiling process for years to come. -Tax1099