I literally paid for their cheap option and found a roommate without them and decided id need another roommate in a few months because i'm subletting. I emailed this when they asked if i was still active and i got a very rude response back. Next time i won't pay for your $#*!ing service jeez. Also their matching percentages were terrible in terms of actual compatibility- i had to do half the sorting myself.
I believe they have sociopaths working for them. I can't figure out any other explanation for this hostile message to me. I posted an ad for my mother who is a senior who needs a roommate by April 1 I started with the free service but then I realized after getting about 10 emails with matches or supposed matches that in order to view them I would need to upgrade. So I paid the money to upgrade the service. I still cannot access the matches, so I sent a nice email to them simply asking how do I access these messages now that I have paid the money since I was still having problems accessing them. Rather than send me instructions to help me out, I got a very rude response saying we refunded your upgrade fee good luck elsewhere! I'm thinking this is just a big scam or that they are age discriminating here. There is no other explanation.
I read the bad reviews and decided to go ahead with the freebie version. The matches they sent me were all very close matches (except most had cats to which I am allergic). I ended up resolving my situation another way, and emailed RoomieMatch to advise so and asked them to cancel my subscription and not send me any more matches. Emails stopped coming two days later. I have zero complaints. Worked exactly as promised and I didn't need to ask more than once to cancel. 10/10.
I used this service for several years. I never received any customer support when I had problems, and they charged my card without posting my profile. I don't think this site is worth your time or money when there are much better ways of finding roommates.
Used Roomiematch to try and find a roommate in Denver. I had read a lot of reviews criticizing the company for being rude to consumers, but that didn't bother me as long as the service worked. Unfortunately, I am not confident that the service does anything. Out of the dozens of emails I received and responded to I got almost no responses. Would not recommend it for trying to find a roommate.
Got bombarded with a ridiculous amount of emails with "matches". This is almost assuredly because there is no easy way to unsubscribe from this garbage, scam website. There's no link to unsubscribe in the email or in the website. No respectable interface or UI. Just a constant barrage of spam emails. So now I'm going to have to mark it all as spam, getting their trash emails for eternity in my spam folder and adding to the spam that other people are going to get. Btw, you can't reply to any of these "matches" without spending $20 of course.
I am legitimately trying to find a roommate and they just reject me for some reason. (I wouldn't know unless I emailed them because they don't notify you). I typed a lot on the freeform questions to the point I thought I was being too wordy. Like what do they want? Also the frontpage of the site almost turned me off entirely.
"find a roommate without
SCAMS
Slimeball rip-off artists screened out"
You are also screening out legitimate people. So is it worth it? That's why they have such awful ratings...
I received about 20 matches. In order to get their contact info, I had to pay for the upgrade. I paid and got their contact information, and emailed them, and nobody has ever replied. And as soon as I paid, I stopped receiving new matches. I have never got another match, which makes me wonder if those matches are real or not. Just a waste of money. DON'T WASTE YOUR MONEY!
I read the reviews at on roomie match and already saw the red flags about rude customer services. But I didn't want to judge on other people's experience and decided to use it myself. I'm going to keep this short but I realize that these reviews are important, and whoever is working in customer service is VERY RUDE and condescending. I simply asked to be unsubscribed and if there was a more streamline way to do so. The responses were so unprofessional I can't believe this is how they are running themselves. It's ironic that this site is supposed to help people who are asking for help, yet this is how they talk to people? STAY AWAY.
I never subscribed to the mass emails that make 0 sense, I asked them to unsubscribe me and they wrote me:
In the future, if you don't want to subscribe to something, you shouldn't go through the whole confirmation process where you pick up the email sent to your email address and enter the number, OK?
That's how NOT to subscribe. Don't do ALL of that, OK? Thanks.
Answer: Roomiematch.com is a SCAM stay away. They send you a bogus list of 'matches' then when you call them out on it they ignore you.
RoomieMatch has a rating of 1.7 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RoomieMatch most frequently mention customer service and email address. RoomieMatch ranks 8th among Roommate sites.