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Create your resume with ResumeBuilder’s online resume builder!
We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!
Resume Builder has a rating of 4.2 stars from 2,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Builder most frequently mention great experience and easy process. Resume Builder ranks 13th among Resume sites.
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I really enjoy all of the formats they have to offer aswell as they really dive deep into building your resume when it comes to it being from scratch or just updating it. Payment is really cheap and it really helps when you are in a place when you need a resume as of today.
Your site comes up under a search for a free resume builder and then it is not until I have built a resume that I learned it is not in fact free.
Hello,
Thank you for taking the time to share your feedback. We sincerely apologize for any confusion or inconvenience you experienced, especially after building your resume and only then discovering that some features are not free. We completely understand how frustrating that can be.
To clarify, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The Basic Access account is designed to allow users to explore the builder and create their documents at no cost. With this free access, you can build your resume and download a plain text version of it without any fees. However, the Basic Access plan does not include our premium features.
For options such as downloading your resume using our copyrighted templates, printing, emailing documents, and accessing additional job-search tools (like cover letters and interview tips), we offer a Full Access account for a small fee. This plan provides 14 days of unlimited access to premium features, and if it is not canceled within that period, it renews into a monthly subscription.
Our goal is always to be transparent and to provide a clear experience during the sign-up process. We recognize that the transition to paid features may not have felt clear enough in your case, and your feedback is extremely valuable in helping us continue improving.
If you have any further questions or need help with your account, our support team is here for you.
Best regards,
Customer Service Team.
Very easy to upload my existing resume and do some simple edits. The tool helped to size the resume correctly which is what I really needed.
Hello,
Thank you for your wonderful review! It's satisfying to discover that our service made uploading and adjusting your resume effortless while helping with the formatting. We strive to provide our users with a seamless experience. We sincerely value the trust you've placed in our platform, and we look forward to continuing to assist you in the future.
All the best,
Customer Service Team.
Can't modify basic things like where I add linkined in profile. Not efficient use of space, if this was free I get it but it's not
Hello,
Thank you for reaching out and sharing your detailed feedback with us. We are sorry to hear that you found the editing capabilities restrictive, particularly when trying to add your LinkedIn profile link and manage the layout.
We apologize if the current design templates do not allow for simple modification of certain fields, such as easily integrating a LinkedIn URL or optimizing the spatial efficiency to your liking. We strive to offer professional templates that meet general industry standards, but we recognize that advanced customization is essential for many users.
Your input regarding the need for more efficient space utilization and easier editing of basic elements is extremely valuable. We are continuously working on updating our builder's interface and template functionality to offer greater control and a smoother editing experience.
We would be happy to guide you through any available workarounds for adding external links or optimizing a specific section of your CV. Please feel free to contact our support team with more details about the template you are using so we can assist you directly.
Best regards,
Customer Service Team, Resume Builder.
Only had one glitch in trying to add a photo. The screen would not scroll down to hit the insert of finish button, so had to skip that part
Hello,
Thank you for sharing your experience and for your feedback. We’re glad to hear that you were able to continue building your resume despite the glitch. We sincerely apologize for the inconvenience you encountered with adding a photo. Our team continuously works to improve the platform’s functionality, and your input helps us identify areas that need attention.
If you’d like, we’d be happy to assist you in resolving this issue so you can add your photo seamlessly. Please feel free to reach out to us at communications@resumebuilder.com, and we’ll make sure to provide guidance or a workaround.
Thank you again for your patience and for using Resume Builder!
Best regards,
Customer Service Team.
I was under the impression I would be able to use the free version. After I completed the resume process, only the 14 day trial came up. Also, I couldn't find an email address to contact your company. I feel this is not fair advertisement.
Hello,
Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans, such as our 14-day trial, offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding or inconvenience you may have experienced. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at communications@resumebuilder.com. We’re here to help and truly appreciate your input, as it helps us improve our service and experience for all users!
Best regards,
Customer Support Team
Starting over again after 20 years. Makes the daunting experience a bit easier. However, in a time when AI is doing things for no cost... This is pricey.
Hello,
Thank you for sharing your experience with our service. We completely understand that restarting your career journey after many years can feel overwhelming, and we’re so glad to hear that our platform helped make that process a bit easier for you.
We also appreciate your feedback regarding pricing. While there are many free tools available today, our website offers much more than automated text generation. Our platform provides expertly crafted templates, professional writing suggestions tailored to each career field, and real-time guidance designed to help you stand out to employers. In addition, our user-friendly interface and customization options allow you to build a resume that truly reflects your experience and goals, not just a generic output.
Your feedback is incredibly valuable, and we’re constantly working to improve our services and ensure that every user feels the value of our tools. If you have any questions or need help optimizing your resume further, our support team would be happy to assist.
We wish you great success in this new chapter of your career!
Best regards,
Customer Service Team.
I had a great experience with resume builder. It give you nice options for template designs. As well as straight forward descriptions for each job.
Hello,
Thank you so much for your kind feedback! Our goal is to make resume creation simple, effective, and enjoyable for every user, so we’re glad to know you had a great experience with our service and appreciated our multiple tools, options, and clear descriptions. Wishing you much success in your career endeavors!
It says on google its completely free then you go through the whole process (like an hour!) only to get to the end and it charges you $2.95 if you want your resume you just spent all that time on-not that happy but have to do it now. I will say i did like the AI recommendations it offered that part made it easier and professional sounding.
Hello,
Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at communications@resumebuilder.com. We’re here to help and truly appreciate your input—it helps us improve for all users.
Best regards,
Customer Support Team.
I really appreciate how Resume Builder helped me to organize my work history into a condensed format. I think $2.95 is a very reasonable price for the services I received from the platform. But I very much dislike the automatic auto-payment enrollment. That's a deceptive practice that enables the platform to earn money from human error.
Hello,
Thank you for sharing your experience and feedback. We’re glad to hear that Resume Builder helped you organize your work history effectively and that you found the initial price reasonable.
We also sincerely apologize for any frustration caused by the automatic subscription enrollment. We want to clarify that our service operates on a subscription model: after the initial fee, which provides full access to all features, the subscription automatically renews into a paid monthly plan if it is not canceled within 14 days. This is intended to ensure uninterrupted access to your resume and all platform features.
These terms are presented clearly during the registration process, at the point of purchase, within our terms and conditions, and again in the confirmation email sent after your first payment. We understand that this information may sometimes be overlooked, and we truly appreciate your feedback as it helps us continue improving the clarity of our customer experience.
If you would like assistance with managing or canceling your subscription, please don’t hesitate to contact our support team at communications@resumebuilder.com. We’re here to help. We appreciate your understanding and your honest feedback.
Best regards,
Customer Service Team.
I searched for a FREE resume builder. I spent my time building what I thought was a FREE resume (as stated on google), only to find out that now I have to pay for the FREE resume? I only paid for it because I spent the afternoon on it. Shame on you! FALSE ADVERTISING!
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Excellent service and a lot to offer. The cost was very low, but I believe it would have been better just to say, up front, that you can get the finalized resume for as low a $2.95
Hello,
Thank you for taking the time to share your feedback and for your kind words about our service. We’re happy to hear you found it helpful and affordable.
We sincerely apologize for any confusion regarding the pricing during the sign-up process. Our goal is to provide users with the opportunity to freely explore and build their resumes using our platform, with the option to upgrade to access premium features such as downloading and using professional templates. That said, we understand that the transition to payment could be communicated more clearly, and your feedback is truly valuable in helping us continue to improve that experience.
If you need any assistance or have further questions, please don’t hesitate to reach out to our support team. We’ll be happy to help.
Best regards,
Customer Service Team.
Deceptive, says that it is a free resume builder. You'll get all the way through the process, press download and then take you to a payment processor before you can download the resume.
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Extremely disappointing bait and Switch tactic. You CLEARLY advertise The best FREE online resume builder, then don't mention anything about having to pay until you have finished working on your resume. That is extremely deceptive advertising
Hello,
Thank you for taking the time to share your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at communications@resumebuilder.com. We’re here to help and truly appreciate your input—it helps us improve for all users.
Best regards,
Customer Support Team.
Your program optimized my resume, but I am concerned about privacy. I would also recommend that this is a paid service right up front, instead of at the end.
Hello,
Thank you for taking the time to share your feedback and using our resume writing service. Rest assured, your data remains confidential and secure.
We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide these details in the welcoming email sent after the purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at communications@resumebuilder.com. We're here to help.
Best regards,
Customer Service Team.
This immensely helped my husband and I create AMAZING resumes and cover letters! We landed jobs almost immediately, our old Indeed ones didn't even compare.
Hello,
Thank you for your kind words! We're thrilled to hear that the resumes and cover letters helped both you and your husband land jobs quickly. It’s truly rewarding to support such success, and we look forward to staying connected.
It was very easy to use and navigate through. There are many different layouts and page options for your resume building. They have spell check and offer suggestions to strengthen your resume. I will definitely use them again.
Hello,
Thank you for your generous feedback in this five-star review! We’re thrilled that our resume writing service was easy to navigate and offered helpful suggestions. We strive to refine every aspect of the platform to ensure a smooth and effortless user experience. We look forward to continuing to support you again in the future!
Everything was great. I had help with making my resume sound better. Everything was easy to understand. It didn't take a lot of time to fix my resume.
Hellom
Thank you so much for your positive feedback! We're delighted to hear that improving your resume was a smooth and clear process for you. Wishing you all the best on your career journey ahead.
I used resume builder to create a resume and agreed to pay a one time fee of $2.25. Two weeks later I was charged a $35 subscription fee by them that I did not sign up for. When I complained they refunded me for half of the amount, despite the fact I did not sign up for any subscriptions.
Hello,
We appreciate you sharing your experience. We sincerely apologize for any confusion or frustration you may have experienced with our website. We want to assure you that our service is transparent, and we provide a clear overview of our subscription model and billing terms before, during, and after the sign-up process. We understand your concerns and would like to provide some clarification.
Our service works like a subscription. After the initial fee, which grants full access to all features, if the subscription is not cancelled within 14 days, it automatically renews into a paid monthly plan in order to maintain uninterrupted access. These conditions are presented clearly during the registration process, including at the point of purchase, within the terms and conditions, and again in the confirmation email sent immediately after the initial payment. This message outlines the subscription terms, billing frequency, and cancellation information to ensure full transparency. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Resume builder is easy to use, the site has several templates to choose from and will assist with providing examples to use for your employment position. Great site!
Hello,
Thank you for your thoughtful feedback! We're thrilled to hear the ease of the builder and range of templates are helping you feel confident in showcasing your experience. Please reach out anytime you want more guidance or updated materials as your career grows. We're here to support you every step of the way.
Love the suggestions and formatting
Hello,
We sincerely appreciate the thoughtful feedback and are glad to learn that the variety of formats and the in-depth support for creating or updating a resume have been valuable. It is encouraging for us to know that the payment options felt affordable and that the service proved useful at an important moment. We remain committed to providing dependable and comprehensive assistance.
Best regards,
Customer Service Team.