PetCareSuppliesReviews 334

I ordered dog heart med Oct. 1 and its Nov. 21 and still no meds. Can't get through on 800 number or live chat. I'm screwed over $100 and dog med due very soon. Shame on you! Terrible!

Order came from Singapore. Packages were foreign.?legitimacy Returned To Sender.
Safety of products received are in question.

I placed an order with them and received an email asking me to call them for verification. When I called they informed me that they were based in the UK and the order would be sent from Singapore. Then they sent me an email requiring my signature, a photocopy of my credit card, and a photocopy of my ID. They are not entitled to any of this information. When I informed them of such they began to back peddle on the required documents which is very suspicious behavior. Needless to say, I did not provide them with any of it and I had my order cancelled. I also reported this to the appropriate authorities.

I thought the prices for the Revolution Plus were too good to be true. I purchased a 12 month supply for 2 cats. The company accepted the order and the payment. About 2 days later I get an email to call about the order. I've never been asked to call on ANY online order ever! 2 hours later I get another email that the company cancelled the entire order and issued a refund. I still have not received the refund after 2 days!

I was unhappy to receive a call from your company after you had already processed my payment, asking me if I was okay with the items being shipped from abroad. This was not clearly indicated on your website and I do not consent to this deal. I ask that you cancel my order and issue me a full refund as soon as possible. If you fail to do so, I will report your company to the Better Business Bureau and other relevant authorities for deceiving customers.

Have purchased Bravecto from this company for 3+ years & never had a problem one! EXCELLENT customer service, EXCELLENT price savings over stateside prices, and my order arrives in less than 10 days! A 5-star supplier all the way!

We Americans are possessed with the almighty dollar and will do anything to pursue it. Including charge good people an arm and a leg to keep our pets (and humans, really) safe and healthy.

I love Petcaresupplies.com Our doctor recommended Bravecto which would've been $60+ per pill. With sale prices we can get it here for around $13-$17. I just bought a 3 month supply of revolution and 6 capstar pills for just over $50, which here in the states would cost me hundreds.

I am so grateful this is an option. We have been on a tight budget and our pets would literally be suffering without it.

I was told they procure their pet medications from other countries that do not require prescriptions. No, nope, no way. Stay away. Lord only knows what they will ship you. I don't buy any pet supplies not made in the USA, to much out there trying to harm our pets.

If you ever order from them you will be constantly harassed with emails every day. Even when you block, etc. they find a way to send. We notified them numerous times. We called and even sent letters. They Do Not Care.

No response concerning cancellation of order. Not a good choice for online purchases of pet medicine or prescriptions.

At first I was excited because they offered the Simparica trio at a great price. This was before I realized this product is prescription only. On the back of the packaging it even says "to be supplied only on veterinary prescription." I sent an email to their support team, the support team directed me to call the 800 number, and the service there is absolutely awful. Although the shipping was fine, and the package came to me within two weeks which is expected since it is overseas (I am in the US). But I don't feel comfortable giving this to my dog. This site should definitely be shut down. Looking through the reviews there's mosrlt a 50% split for awful reviews and excellent reviews. That's a sure sign that they're trying to keep up with the negative reviews by posting positive false reviews. Although I will say as long as you're not getting something medicated or edible for your animal you should be fine.

This company will take your money and send you fake USPS tracking numbers. They claim to be based on Great Britian, no idea the guy on the phone has an accent from India, but my bank charged a foreign transaction fee. If they were legit, firstly they would use your vet information to send a prescription and then they would send you a tracking number a single time that works, not three that don't. Also you would not have to contact your bank and call and email them and threaten them to have them say we will return you money, which they likely will not. Only course is to have the bank recover the funds and tell everyone DO NOT BUY FROM THIS "COMPANY."

Our rescue has been using petcaresupplies.com for over a year and it is been a game changer. Quality meds, quick shipping, easy to communicate with them if there is a problem. We recommend this site to every adopter or person that asks.

They take your money n don't send your product then block you from getting on their site to check on your order they ripped me off for $64.00 don't use them

I placed an order last week for flea meds. Never got an email with order confirmation but when i checked order status- it said shipped. A week gone... no emails, calls, products. I check order status again today amd it still says shipped. But no tracking number. They said they cancelled my order and refunded money since they couldnt verify me as 1st time buyer. I never got an email about anything. It never said anything on the order process anoit verifying. And if they tried to call - its called spam filter and if I had known i would have checked the spam filter. Worthless service and right now i dont know if i wany to replace the order even with discount code

These people are very quick to take your money an d not send your product. You have to call and hope someone answers. Twice I received a message that said they were unable to take my call and either leave a message or call back another time. After finally speaking to a person I was told I needed to confirm my information. I ordered Revolution for my puppy which weighted 11 pounds. I ordered the product listed for a 11 pound dog. They now tell me I needed to order by Kilograms. Nothing on their website mentions this and the information listed for this product on their website was by pounds. Now the worse part is they made no effort to inform me of this fact. They just took my money and it was up to me to find out why they were not shipping it to me.

I was trying hard to give them money, and I couldn't do it. On the "checkout" page, there was no way to finish checkout with any payment options. I called customer service and got an accent I couldn't understand, AND he couldn't understand my problem. We were going in circles plowing ground already covered. We went in circle after circle. His supervisor had a similar accent, so I signed off. I'll find an easier company to take my money.

My order of seresto collars turned out to be fake - I can't afford to return them so I'm probably not going to get my money back - I'm so disappointed that they are scamming people