Overview
Lamps Plus has a rating of 4.7 stars from 1,165 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality and great selection. Lamps Plus ranks 1st among Lighting sites.
Instant Feedback
I ordered a Tiffany torchiere first, and liked it so much I ordered two Tiffany lamps for the nightstands in my guest bedroom. They were not difficult to assemble, but as other reviewers have mentioned, the bits of styrofoam get everywhere!
I do love the look of my new lights. Unfortunately one of them was scratched when it arrived. The representative offered me $25 to keep the light and because I was on a time crunch I accepted the offer.
Thank you for sharing your experience, and we are sorry to hear about the scratch.
Ordering was not a problem. However, the product we received was not like the one pictured. The leaves are at angles that are not attractive at all. I have tried to communicate with Lamps plus, but have not been able to get a response.
I have been shopping with Lamps Plus for a few years and have always been very happy with the quality & prices as well as the service I have received! Returns & exchanges have been pretty easy for the most part.
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
Lamps Plus provided all the essential information I needed to confidently purchase a replacement Minka Aire Concept II low-profile ceiling fan and light. Given the subtle yet significant model variations of the Concept II, not all sellers clearly convey these details. However, I trusted Lamps Plus to provide the precise specifications necessary for selecting the correct model. As always, I was impressed with their seamless online shopping experience, wide selection, competitive pricing, and fast, reliable shipping.
Thank you so much for the feedback! We're really glad to hear our sit was easy to use and that you're happy with your purchase.
I've never been disappointed when ordering from you. The lamps are just as expected. Arrived perfectly packed. The glass is beautiful and the wood trim accents, nice.
Thank you so much for the feedback! We're overjoyed to hear you've had such a positive experience with us.
We've bought three different light fixtures during the past 6 months. We've loved all three. They were packed very well and survived shipping in great shape.
We're so happy to see you're pleased with your fixtures! Thank you so much for the feedback.
Fixtures are well packaged, arrived intact, quick order fulfillment. This is our 6th fixture from Lamps Plus. Have shopped in store and online and both experiences have been great.
We are so glad to be your go-to for light fixtures. Thank you!
Great product selection. Dining room lamp purchased overpriced for what was received and quality of materials. Lamp looks great but price should have been $50-$75.00 less
Thank you for providing your feedback, we value your insight.
I have purchased 3 lamps and several light fixtures from lamp plus in the past few years. I have been very happy with my purchases. Very good quality. Fast shipping.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
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- Chatsworth, California, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Thanks for the repeat business! We've actually been exploring other packing options other than styrofoam.