Always great deals and pricing at Instant Gaming and friendly customer service whenever there are queries... but... the re-requesting of already approved customers and re-doing KYC is so annoying and needs to be fixed. Otherwise I would easily give 5 stars
Overall a good purchase, support was friendly and fast. Only thing that was complicated was the verification process after having purchased the game as it wasn't really stated anywhere.
But after doing it, it was all good and I received a, so far, working Windows 11 Pro key.
I had a problem with a key that was already used, but after a time they replaced the key with other working, meanwhile i bought there more 8 games and all went fine, i just recommend u to use paypal.
I bought them thru the app. Would be unfair to rate with 1 star when fix the problem and never had any kind of problem again, if i got any i will write it down here ;)
I bought some games there until the last game that didn't work, the key already used, I contact support, I sended the pics with the key and error, then they asked me to contact steam to have a screenshot of they re answer! This part they should do it them, they sold a used key, I showed them with pics and then I must lose time fixing it? Then after all screenshots and pics they still untrusting me and asking for more and more things... resuming, if it don't work u don't have support, you simply lost money, I want a place we're when thing don't work they fix it, not we're I have to lose lots of time trying to fix their mistake, whenever I would bug there a game from now one I would be thinking, will I have luk this time of not? For that I consider it not reliable
Been using Instant-Gaming for years and i can say that i feel very happy with the service, it is fast, secure and have challenging price... A big thanks to the support teams as well, they always respond in short time.
Instant Gaming is a great place with many discounted games. I've bought some old and some newer ones because their prices were good. But sometimes when I'm waiting for a new game to be cheaper, the price is lower in other services earlier then on Instant Gaming and you need to remember about taxes...
I am really happy with Instant Gaming, but want to be totally honest about the pros and the cons!
I will start with the negatives, which is that VAT is added on top of the listed price, so it isn't quite as much of a saving as it first appears. I assume as the website operates in many counties all with separate taxation rules. Also, there is a fee to pay via PayPal, which is always my preferred method when shopping online for safety reasons. I also think that it needs to be made clearer about DLC downloads, this didn't affect me, but I have seen negative reviews about people less versed in the gaming world getting caught out.
That being said, my personal experience was really positive. I bought two DLC for less than one full price on Steam. The codes were instantly in my account and were super easy to add to Steam. They worked perfectly and I have some cool new stuff in my game. I will 100% use Instant Gaming again and am really happy with my purchases.
I'm using Instant Gaming for while. So far service is perfect without even single hitch. And only one time key didn't work, they asked a couple of screenshots for verification before refunding it. I advice everybody to go for it, and purchase normally overpriced keys at great discounts that are always available at Instant Gaming. Yeah, I'm that happy with the service.
Total scam. I bought a code from them. This one didn't work (code was already used according to the system) They are not willing to fix this, but send me to EA with a long list of requirements. They should dive into this themselves, but they park the effort with the customer. Can't reach EA. Of course this is wrong, lost money, no game
Ordered 15 games so far, all of them came instantly. Sometimes they ask for your ID next to the logo for security reasons but that's solved quickly and it comes with their apology for the time you had to wait. All they need is to see the name matches the name on the credit card so you can use Paint or something similar to hide the other info. Extremely professional, great prices, instant games. Highly recommended.
Although I understand the need for a verification system, having to send ID can turn many customers the other way, not everyone is gonna trust a website with their information. I got my items in the end, but it was a hassle.
Overview
Instant-Gaming has a rating of 2.9 stars from 443 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Instant-Gaming most frequently mention credit card, total scam and personal information. Instant-Gaming ranks 13th among Video Games sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members