Instant-Gaming

Yesterday, someone broke into my InstantGaming account and purchased €150 worth of codes. InstantGaming's support refused to compensate for the damage, even though it was entirely the site's fault. I can say that because my InstantGaming account was linked to my Google account, which neither sent any access alerts nor showed suspicious activity. PayPal (through which the payment was made), on the other hand, identified the transactions as fraudulent within 10 minutes and refunded me.
To add salt to the wound, the customer service responses were unhelpful and even condescending.
In conclusion, not only InstantGaming ultimately had to return me the €150, but they also lost a customer

Cheaper, yes. But I never received the code for the bonus content from The Sims 4 Life and Death Expansion Pack. And they had the gallstones to get snippy with me in customer support?! There is no support! And to think that I would consider partnership. Update: They did eventually give me the bonus code, but it's for the wrong platform! I play on Xbox and they gave me the bonus code for the PC version. As I stand by my statement. Instant Gaming is a TOTAL SCAM!

Always great deals and pricing at Instant Gaming and friendly customer service whenever there are queries... but... the re-requesting of already approved customers and re-doing KYC is so annoying and needs to be fixed. Otherwise I would easily give 5 stars

Overall a good purchase, support was friendly and fast. Only thing that was complicated was the verification process after having purchased the game as it wasn't really stated anywhere.
But after doing it, it was all good and I received a, so far, working Windows 11 Pro key.

Been using Instant-Gaming for years and i can say that i feel very happy with the service, it is fast, secure and have challenging price... A big thanks to the support teams as well, they always respond in short time.

I am really happy with Instant Gaming, but want to be totally honest about the pros and the cons!

I will start with the negatives, which is that VAT is added on top of the listed price, so it isn't quite as much of a saving as it first appears. I assume as the website operates in many counties all with separate taxation rules. Also, there is a fee to pay via PayPal, which is always my preferred method when shopping online for safety reasons. I also think that it needs to be made clearer about DLC downloads, this didn't affect me, but I have seen negative reviews about people less versed in the gaming world getting caught out.

That being said, my personal experience was really positive. I bought two DLC for less than one full price on Steam. The codes were instantly in my account and were super easy to add to Steam. They worked perfectly and I have some cool new stuff in my game. I will 100% use Instant Gaming again and am really happy with my purchases.

I'm using Instant Gaming for while. So far service is perfect without even single hitch. And only one time key didn't work, they asked a couple of screenshots for verification before refunding it. I advice everybody to go for it, and purchase normally overpriced keys at great discounts that are always available at Instant Gaming. Yeah, I'm that happy with the service.

Total scam. I bought a code from them. This one didn't work (code was already used according to the system) They are not willing to fix this, but send me to EA with a long list of requirements. They should dive into this themselves, but they park the effort with the customer. Can't reach EA. Of course this is wrong, lost money, no game

Although I understand the need for a verification system, having to send ID can turn many customers the other way, not everyone is gonna trust a website with their information. I got my items in the end, but it was a hassle.