HiBidReviews 3,056

Had a nightmare with my email and many issues trying to get things sorted but these guys were very helpful. Have not got things fixed yet but thanks to customer service I will get things done correctly. Thanks so much

For the last couple of weeks I've been bidding on specific items. I didn't receive my warning that I was outbid timely. I will say my att internet has been spotty so that may have been the reason. I will keep looking for the item.

Accidently clicked on a bid and didn't mean to auction ended on the lot I didn't want. Tried to contact the auction house to explain to them and no response just the bill for something i just accidently clicked

My 1st. Experience bidding on HiBid. I have listed lots on Hi Bid on three separate auctions through Bean & Bean Auctions in Loveland Colorado. Most pleased with my experience.
Roger

Recently used HiBid and the experience was great. Was able bid on the items I was interested in with no issues. Was easy to use and instructions per seller were easy to follow. Will be bidding again.

I was confused about how the live auction worked. Sometimes the times were shown counting down and other times they were frozen. I tried to bid on items which showed time left only to be told it was closed. I researched what I wanted and felt this final thing was very rushed. I know you want as much money coming in as possible but I will not participate in future auctions like this. It also wasn't explained that this is how the auction was conducted. One other thing the end of the auction said it ended starting at 6:00 pm? The auction lasted well after that and caused me to miss a meeting. I

Platform seemed fairly Stratford which is good but at the end of auction, it showed that I had won or lost, it would of been nice to see the final bid on that item, this way you know whether my bid was in the ballpark or not.

Pick up instructions were a little confusing as a first timer biding in Mississauga. One instruction advised too ok check to see if my wins were shipped and another states the items would be ready for pick the following Saturday. Perhaps streamline instructions to advise the chart for date items would arrive in Mississauga

DO NOT place max bids. I have previously only used eBay as an auction site where sellers cannot see max bids. HiBids allows auctioneers to see your max bid which allows them to bid right up to your max bid with alternate accounts so they can squeeze you for every penny they can. HiBids customer support does not investigate these issues, they contact the auctioneer and ask them if they did. Shady business. Still deals to be had, but be wary.

I bid on a SET of 4 scaffold planks my receipt read set of 4, items 4 when I picked up my items I received 1 plank and they said it was bid as 1. It was not bid as 1 and I have the receipt and a pic of the bid ad to prove they ripped me off. Bad business, do not bid on items from iowa surplus auctions!

I have bid and won on multiple auctions for over a year now. Pretty much furnished my entire home from estate auctions off hibid. I've been able to find Pretty much everything I've been looking for whether it's home furnishings, tools, clothes, trinkets, antiques, or automotive related. Over dozens and dozens of auctions I've only had one mishap and that was only with that one auction company personally. Overall an awesome format with great, honest people, and great deals. 5 stars.

To me an auction means that when the gravel goes down, the auction is over. The gravel goes down at a certain time and nothing changes at. I hate the way this works with if there is active bidding going on they keep it open. Who has time to sit there And keep bidding. This is not the way an auction should be running in my opinion.

Everything was easy as far as the bidding. The payment option was a little bit more difficult and would not really detail on a mobile device

This is not my first time bidding on a HiBid auction, however it was my first time with this Auction house. Their instructions and terms were clear and when I arrived to pick up my items, the people were nice and all of my small items were already boxed together and ready for a quick pickup. Will definitely keep them as a favorite to watch for needed and wanted items in the future.

My experience with this site has been very frustrating. The seller never replied to my message, and I couldn't even track the communication history after sending them. I even tried to retract my bid and was willing to pay a reasonable cancellation fee, but received absolutely no response from the seller. In the end, I proceeded with the purchase only to find out I'm being charged over 50% in fees — which is absurd. While I take responsibility for not catching all the fine print, the lack of transparency and complete absence of communication is unacceptable. This whole experience has left me speechless, and I won't be using this platform again.

I've found that HiBid is another place to search for good deals. Once you open the catalog on an auction, you can sort the items from low to high, looking for those deal items that other's haven't found yet. Note that each auction does have different markup premiums, shipping and pick up terms, and sometimes do include fees for using a credit card.

What a great auction. Some real great buys. The staff is super friendly and well organized. I picked up the items next day without issues. Highly recommend. I also love HighBid.

HiBid gives every auction house the ability to hide details in multiple drop down menus that have to be searched through while bidding. It's an absolute pain in the___! Imagine if Amazon allowed every seller on Amazon to act that way. The great thing about consistency is people can bid more often and last minute without worrying. The current system allows auction house to hide in the fine print all the "Gotcha's" they want. 20% listing surcharge, 5% credit card use surcharge, 4% pickup in person surcharge, 15% shipping surcharge, and on and on. HiBid does not let bidders leave reviews of the auction houses that list on HiBid nor make complaint filing simple. I have had to contest charges on my credit card multiple times. Bid on something at the wrong auction house and you WILL be ripped off. Auction Houses list items as "New" when any employee with eyes can see that the drill bits, lawn mower, or whatever they are listing, has been used and is worn out. HiBid doesn't give a rip that customers are getting ripped off. There are no rules on HiBid. Imagine if Amazon didn't allow business or product reviews of sellers on their web site. HiBid's current rules and procedures make this the Wild West of bidding. I have learned to never bid more than 15% - 20% of the retail value of the item and be prepared for the item to be complete junk when I pick it up. This is general information and is not related to the last auction I bid on. Imagine how successful HiBid could become if they got rid of all the dirtball auction houses!

I was enjoying bidding on certain items, but after the item closed, I wasn't sure where to go to see if I won and/or pay. How do I know if I won the bids