website thubmnail of GreatGlam
How would you rate GreatGlam?
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Colorado
1 review
2 helpful votes
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What's going on?
September 6, 2017

I've bought items from Great Glam in the past, not once was I disappointed. Went on the website today and everything is labeled at almost 40 dollars even sale items. And now there's a shipping fee?... this is not cool. You've officially lost me as a customer and not just any customer but a loyal customer that would refer you to close friends. Bye!

Date of experience: September 6, 2017
Florida
1 review
3 helpful votes
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Very strange!
August 22, 2017

I have bought from them for years and never had a problem. Shipping was fast since I lived close to the company. Just went on the site today and noticed everything was priced at 39.79! Came across this review board and must agree something is going on since they use to be great! Sad. I do see a lot of the same dresses on Wish.

Date of experience: August 22, 2017
Georgia
1 review
3 helpful votes
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Scammers
August 20, 2017

Don't buy from this company unless you want to lose your money. They must be going out of business. Never had a problem before. Haven't received my order and it's been THREE MONTHS. Nobody to call, they only email and lie about your order status.

Date of experience: August 20, 2017
Massachusetts
2 reviews
11 helpful votes
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I don't know what is going on with this website, i used to buy all the time from them. My last order never arrived! I tried to log in it says wrong pass word when i request a new one still says the same thing. I never got my order back, now everything is 39.99 even the most insignificant shirt. I will not recommend people to order any longer, this seems to be scam!

Date of experience: August 18, 2017
Georgia
1 review
3 helpful votes
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Scam scam scam scam
October 24, 2017

Dont order from them... its not the same as it was years ago. You wont receive your items and they wont refund you your money either. Now everything is $39.50, no matter if its a dress or shirt. Very weird... dont order, youve been warned.

Date of experience: October 24, 2017
Virginia
1 review
3 helpful votes
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Glam Scam
September 14, 2017

I have had the same issue with Great Glam as everyone else is saying. Originally everything was quality and timely. I ordered from them back in March and never got my order. They said the items were out of stock and issued me a credit plus 10% off so I used the credit and never received my order, but they kept my money. I emailed them and they said they were changing vendors and it would take longer to receive my package. When I never got my merchandise I emailed them repeatedly, but no reply. The hours they are available to call according to the site I got no answer. I say we all should file a class action suit.

Date of experience: September 14, 2017
Florida
1 review
2 helpful votes
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NEVER AGAIN
September 16, 2017

I ordered from them one time. Ordered a jumsuit and a dress. They sent me an email saying one of my items were on back order. No big deal. I could wait. I have now been waiting for OVER 3 MONTHS. I have written them several emails and still no reply. Wont even give me a damn refund. Never again. Horrible people with a horrible business.

Date of experience: September 16, 2017
Georgia
1 review
2 helpful votes
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New Owners
October 23, 2017

The original owner for the past decade+ sold the company. Thats why the prices are sky high, the quality has changed and so has the customer service. Not sure who she sold the company to but it SUCKS now. Will never buy from there again.

Date of experience: October 23, 2017
Texas
1 review
1 helpful vote
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Don't shop here EVER!
September 19, 2017

I've been shopping with GG since 2009 and never had problems. I ordered some dresses and received an email that it was "special processing " that took 2 wks after a month i contacted pay pal and they refunded me. I tried again to give the benefit of the doubt and the same thing happened. If your looking for that different cute and sexy look try fashionnova.com cute clothes and the shipping time isn't bad.

Date of experience: September 19, 2017
Delaware
1 review
3 helpful votes
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Disappointed
August 21, 2017

Have been going to this site for yearsss, and never had a problem until I ordered something the beginning of June and still have not reicieved my outfit! On the site it said you could call on Tuesdays and Thursdays between 12-3 and that was false! Then I emailed them almost a month ago and have yet to receive an email back. Such a shame they were very affordable and quick with shipping but they won't get a dime from me ever again

Date of experience: August 21, 2017

Overview

GreatGlam has a rating of 3.5 stars from 67 reviews, indicating that most customers are generally satisfied with their purchases. GreatGlam ranks 7th among Clubwear sites.

service
3
value
4
shipping
4
returns
2
quality
4