Overview
Extreme Terrain has a rating of 4.3 stars from 10,734 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Instant Feedback
Overall experience was very good. The only problem was when I went to pay for my order. I was not able to pick my existing payment method. I had a credit card on file with my account but I could not pick it. I had to re-enter it completely from the beginning. Not sure what was going on there.
Very disappointed with how my card was used various times to purchase a set of tires. My card vendor told me that extreme terrain credit my card 4 times back. The whole experience was a nightmare. Extremely disappointed with the outcome, l am very unhappy with the results.
Super easy to install. Gives a great drop step, makes it way easier for my wife and I to get in.
Pretty lightweight, which seems right for the price point!
Extreme Terrain is extremely fast shipping and their prices are generally the same or better than other retailers. They also have an exhaustive product list so I'ts the first place I look for anything I need.
Products are always in as described condition. I had an issue with payment not going through and contacted customer service. They noticed that it was applying my discount to and fixed the issue. Would give 10 stars if I could
I have a build I'm trying to button up before Rausch creek in April. I was looking for a specific water storage tank. Dan helped me out excellent service. Also went over a few other things I'll be looking at soon
They shipped me my Fox steering stabilizer without box or any installation hardware, just the stabilizer and instructions in a big shipping cardboard box. After all I have been spending with this Company.
I was having some technical issues with my purchase. I used the chat option and eventually got on the phone with their customer support rep, Leo, who was nothing short of amazing. We didn't get the problem fixed during the call but later that evening I managed to finalize the transaction thanks to his help. Top tier experience to say the least.
I recently made a purchase from Extreme Terrain for a manual 4x4 lock in/out control.
The item was as advertised and an excellent price. The team at Extreme Terrain have always been
Great to deal with and items arrive quickly.
I reached out to extreme terrain customer service as FedEx had lost my order and I got a response within an hour of my inquiry. I was given a few really great solutions and we ended up locating my package the next day. Very thankful!
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- Malvern, PA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Edgardo,
I'm sorry to hear about your order experience! Unfortunately, I was not able to locate your account. If it makes the ordering process easier, we do have a sales team over the phone that can process orders, as well as check for parts, fitment, promotions and more. Also, for existing orders we have a service team available to help with any order issues. Our phone representatives are here everyday- 8:30 AM- 11 PM EST Monday- Friday, and 8:30 AM- 9 PM EST on weekends.
Again, I truly apologize for any inconvenience this may have caused you, and if there is anything else we may assist you with please feel free to reach out to me directly at ext 1320.
Thanks,
Desiree