Dick's Sporting Goods

Took over 3 months to receive 1 club. The order was supposed to be a 7-10 day event. Nobody knew anything they had my money they didn't care.when the club finally arrived after I had found a replacement they would not even consider taking it back or offer a credit. Very disappointing poor customer service. Said they would figure out a solution but never heard back from Dicks

Do Not take your golf clubs to trade. On their website, they give you a value, asking ONLY "used or damaged". I took mine in, intending to trade for credit towards new clubs, BUT their value is a lot less, and they acknowledged the difference, but reply was "it is what it is." This is "car salesman" ploy to get you in store, then get slammed, and their indifference is even more annoying. Calling on all golfers to boycott this tactic, and deal elsewhere.

Political monster pretending to be a sporting goods supplier. Not at all inclusive to sports as they frown on certain activities and banned sales. Bad bad bad. Shame on Dicks for being closed minded and not accepting of societal needs. One star only because I had to - deserving of zero stars.

I ordered a ping pong table a month ago. A purchase the cost well over $1000. I paid for delivery and set up. The only logistics company they have is AIG. It has been nothing but a nigh mare. 3 days waiting for AIG to arrive. I had to deal with their dispatcher, unprofessional customer services, texts telling me they are coming and it route for 8 hours then by 6:00 pm the no they are not coming text arrives... 3 different days! Tons of phone calls, text messages and a whole lot of wasted time. And, no I never received my ping pong table. They had my money over a month for nothing. Dicks shame on you for using such a terrible services as AIG. I have one very disappointed child. Shame on you Dicks.

I quit going to Dicks when they stopped selling hunting equipment and apparel and I bought a LOT of it there. Decided I would go back to find a couple Dolphins football jerseys. They had nothing. Every time I've gone there they have nothing that I'm looking for. I'm astounded they are still in business and the store is always empty of customers. They are overpriced and stand behind nothing. That was my last trip there. Just another store that will fall to Amazon.

Be very careful at the warehouse in VA Beach, they moved us to a different register as the first was not working, but ended up charging us twice and after 3 months of back and forth, refuse to acknowledge the error.

My son got a gift card from here went to fair Oaks Va to use it the cashier took it and one that was partially used. He used the partial. Opened packet for other.gave to clerk and she said not activated and thew the whole thing away...he says receipt was on carrier...so called store and cs both so sorry no receipt no refund. Would not do threw drawer to get it...so we are out 50.
Thanks for nothing

DO NOT EVER use their delivery and setup service. It's terrible! Dick's contract's with AIT Logistics Worldwide and while they may be great at delivery in the rest if the world, they suck at it in Arkansas. They have changed the delivery date four times, changing excuses everytime. First time - his helper was sick, second time - he wrecked his truck, third time - it was rainy, fourth time - he misread the calendar! What an idiot!

It's as simple as this. I purchase a sweater from Dicks and it was In the men's section for a gift. It was a female's sweater medium. I contacted customer service and there is no working with them. From suggesting I would pay the shipping to.nothing short of I need to drive back to the store to return of exchange it. The simple point is, if your Canadian, don't purchase in the good old USA. There is no return, exchange or refund.