Custom iphones and repairs

I dropped off my iPhone because it was old and the screen was acting weird. Right away Loren knew it was the screen that was faulty. I grabbed lunch next door while he worked on it. He came and got me when he was done and explained that he put 2 brand new screens on the phone and it was still acting weird. Explaining that it was probably the mother board and that I needed a new phone. I asked him how much for what he had done, his time. He said he wasn't going to charge me. I gave him $10 anyways (all I had in me wallet)
I left bummed that I would have to purchase a new phone. A few hours later Loren calls and tells me that apple has a known issue with their phones and is replacing them for free and advised that I take it in and see if my issue is the same and covered.
For the HCQS screen are the best one for the replace screen.
He went above and beyond. I will be back for future repairs and really appreciate the amazing customer service. Thanks Loren!