If I could leave 0 stars I totally would. I placed an order for an urgent delivery( supposed to be delivered in 5 business days).Three weeks later- no product, no updates on a tracking code, no reply to my emails. The moment I contacted my bank to dispute the transaction they sent me a very rude email saying they will no longer assist me… as if they tried before that. Never purchase from them. I tried to get a hold of them via social media, all the negative reviews they delete and all the comments asking them where is my order they delete as well.
Oh that is just a true scam

Spent $600 only to receive faulty and poor quality dresses. When I returned them, they would only offer a credit which would soon expire. Their customer service is terrible. Boycott them!

I had an extremely disappointing experience with this company. I placed an order on July 2nd, a full month before my summer vacation. The website promised delivery in 5-8 days. After two weeks of no update, I emailed them and received a dismissive response, telling me to wait patiently. I continued to email them, explaining that I'd be away for a month and really needed the items for my vacation. By August 2nd, I requested to cancel the order, as I wouldn't be able to receive it.

When I returned from vacation on August 28th, there was no package and no refund. After sending another 10 emails, I kept receiving ridiculous replies, making it seem like it was my fault. They've essentially held my money hostage due to their incompetence. STAY AWAY from this company! Even AliExpress has better customer service.

They shipped my order fast but it didn't fit so I returned it. They were quick to send me a return label then nothing happened. I tracked the package for return to make sure it got there within the 30 day window which it did. Well, it has been almost 2 months and they have not responded to any of my emails or request for a refund voucher. Don't buy from them. They will scam you!

See attached photos of Baby Boo Product Shot white dress vs color I received: I am sharing my disappointing experience with a recent purchase. I ordered the Ivory-colored dress for my daughter's bridal shower, as shown in the Baby Boo Product Shot. However, what I received was a Cream/Champagne-colored dress, a significant deviation from the advertised color.
My request for a simple exchange for the correct color was met with a disheartening response. The company refused to acknowledge the error, attributing the difference to lighting variations between studio and natural light. As someone with 20 years of experience in advertising design, I find this explanation inadequate.
Furthermore, the proposed solution of returning the dress at my expense and potentially receiving a Gift Voucher after 35 days is both impractical and unfair. This experience has left me deeply dissatisfied with the company's customer service and accountability for their mistake.

ITEMS ARE CHEAP MATERIAL
ITEMS ARE CHEAP MATERIAL, REFUNDS ARE THE MOST DIFFICULT THING TO ACHIEVE!

I ordered the "Jocelyn Maxi Dress" and the item that arrived doesn't match the image that they offer online.

The material is like the one used for costumes... and that ruffle? That doesn't appear in the image and just ruins everything even more

I tried to process a refund but they do not give you any kind of support, they do not support you sending you a label NOR ANYTHING! The return is on YOU and if there's no shipping method in your country to go to AUSTRALIA, DO NOT EVEN TRY BUYING HERE!

YOU WILL JUST END UP WITH AN UGLY DRESS AND NO MONEY!

I was told that they would not refund me for the leather pants that I purchased. The button immediately popped off as if it was glued and not stitched. Not to mention the quality of the garment is quite poor. Do not buy from this company - they have bad business strategies.

This company are nthg but scams!
I will never ever purchase anything and whoever is reading please be careful before you spend your money with such a business that doesn't value their clients no communication, no service, misleading sizes and products! I learnt the hard way spreading the experience so others don't fall for it.
Very disappointing

I did ordered last month and I didn't received my package. The shipment was undelivered and yes my address was correct. I didn't know they don't do refunds, I'm from Germany and I have no intentions to order from this website again. So I don't have a dress and I paid 113€ for nothing. Please be careful it's just a big scam!

I recently bought a dress for my bridal shower. Took forever to even get to me and paid about 120 for it. I ordered it in an xxl even though I'm usually a large or an xl because I wanted to make sure it would fit. It came and believe me it barely fit. It fit like a medium. Their sizes are completely off and the fact that they do usually have clothing for plus size women I would not recommend shopping there whatsoever. Dress was worth maybe 2 bucks 😂. $#*!ty quality. Don't get ripped off like I did. I wanted a full refund not some store credit and they didn't even give me the full price! Plus I had to pay to ship it back. I don't even think they are putting up real reviews. If I could I'd give it a 0 rating.