business logo of A Place for Mom

A Place for MomReviews 2,325

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
How would you rate A Place for Mom?
grey star
grey star
grey star
grey star
grey star

A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 23 days

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow Amy B.
Unfollow Amy B.
Share Review
Report Review

Dawn is the Best!
December 14, 2025

Dawn was an amazing resource and support in helping my family find the next home for my mom. I was fairly certain that the resource part would be there, I did not count on the support piece. It was invaluable as the experience was more emotional than I was prepared for.

Date of experience: November 19, 2025
Colorado
1 review
0 helpful votes
Follow Scott D.
Unfollow Scott D.
Share Review
Report Review

A Place for mom provided several independent living centers that met our criteria. Including distance from our home, quality care and well maintained facilities. We did contract with one of the living centers recommended by A Place for Mom.

Date of experience: December 4, 2025
Texas
1 review
0 helpful votes
Follow Andrew W.
Unfollow Andrew W.
Share Review
Report Review

Making a daunting task manageable
December 14, 2025

When my parents told me that they were ready to move into an independent living community, I wasn't really sure where to start the search. My wife talked to some co-workers and some of them recommended A Place for Mom. After making the obligatory "What about Dad?" joke, we called and got connected with Vicki, who immediately sent us 5 locations that fit what we thought Mom and Dad would like. She set up a visit for us at the closest community and followed up with us afterwards to make sure we had all of our questions answered. I have now learned so much about the various levels of care available and how different providers cater to those various needs. It was nice to have someone show us the ropes rather than having to figure things out on our own.

Date of experience: December 4, 2025
Illinois
1 review
0 helpful votes
Follow Marcia H.
Unfollow Marcia H.
Share Review
Report Review

Inspire Royal Park
December 14, 2025

You provided four different retirement communities! Narrowed it don to only one... Inspire Royal Park! Had my daughter check it out, and signed up the same day!

Date of experience: November 22, 2025
TT
1 review
0 helpful votes
Follow Sherie B.
Unfollow Sherie B.
Share Review
Report Review

Just the information we needef
December 13, 2025

Excellent. The service helped us locate independent living facilities in our budget with the serviced we desired. It was quick and saved us hours of wasted time. We were able to get appointments in a day. Nice work. People on phone were knowledgeable and helpful.

Date of experience: December 3, 2025
California
1 review
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

Invaluable Assistance
December 13, 2025

Due to sudden decline in mom's situation, I was in urgent need of a memory care facility. Within the first hour, I had 4 referrals, with ratings and two same-day appointments to visit places that met my criteria.
They offered support and understanding and made a huge difference.

Date of experience: November 19, 2025
Oregon
1 review
0 helpful votes
Follow Anthony G.
Unfollow Anthony G.
Share Review
Report Review

DeeKenna Rohde was such an invaluable aid in helping me find a wonderful assisted-living facility for my mom. I live in Colorado, and my mom lives in Albuquerque, NM. I first contacted a few NM state, county and city agencies to ask what assistance they could provide. They couldn't provide much, saying I would need to contact every facility myself. I contacted A Place for Mom. And the first facility DeeKenna recommended was the facility I chose for my mom.

Date of experience: November 26, 2025
New York
1 review
0 helpful votes
Follow Mark K.
Unfollow Mark K.
Share Review
Report Review

A light in the darkness
December 9, 2025

When faced with the realization that mom would need the support and safety of an assisted living facility and with no experience in navigating the maze of choices I turned to A Place for Mom. My contact, Robert I. Was amazing! He listened to the needs, budget and concerns my mother had and recommended the perfect facility. APFM offered several choices and left the decision to us. Mom moved in yesterday and is very happy.

Date of experience: November 29, 2025
Washington
3 reviews
8 helpful votes
Follow Kelly J.
Unfollow Kelly J.
Share Review
Report Review

A place for mom was a lifesaver.
December 8, 2025

We loved the service, information, resources and our advisor Michelle. She guided, encouraged, and gave us a wealth of information to help us in this difficult process and even encouraged me a lot in a very complex, stressful family situation in dealing with this.

Date of experience: November 28, 2025
District of Columbia
1 review
0 helpful votes
Follow Patricia B.
Unfollow Patricia B.
Share Review
Report Review

I began my search for Senior Living looking for an appropriate place for my husband and I. However as it was developing my husband suddenly passed away. Having a new set of priorities given the major change of circumstances was challenging but I was able to adapt and follow through with the recommendations that were provided. I found a good match and am very happy and pleased with the match found through A Place for Mom. Thank you Charles!.

Date of experience: November 28, 2025
West Virginia
1 review
0 helpful votes
Follow Denise W.
Unfollow Denise W.
Share Review
Report Review

Mom found a place!
December 8, 2025

Great help in pointing out communities and setting up tours. Also the special calls made for guidance and speaking with directors.

Date of experience: November 28, 2025
Arizona
1 review
0 helpful votes
Follow DOROTHY D.
Unfollow DOROTHY D.
Share Review
Report Review

A starting point
December 6, 2025

They gave me places to go see, which worked out very well. I had to move and had no idea where to start looking. I found an apartment in my budget that I like.

Date of experience: November 26, 2025
Florida
1 review
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Share Review
Report Review

I checked out the APFM website after watching an ad on TV. Shortly after a very helpful woman called and we talked for a while. I stress helpful. Within an hour after that call, I had an email with appointments with 5 or 6 facilities in the area all set up.
I received a number of calls and emails form her in the next few weeks. Not so many as to be a pest, but enough to keep me moving along. We found a place that I am very happy with, that meets our needs. Mom moved in recently and so far things have been as good as I might haved hoped.

Date of experience: November 24, 2025
Tennessee
1 review
0 helpful votes
Follow Steve M.
Unfollow Steve M.
Share Review
Report Review

——
December 2, 2025
Updated review

———————————————————-

Date of experience: November 22, 2025

——
December 2, 2025
Previous review

———————————————————-

Date of experience: November 22, 2025
Minnesota
1 review
0 helpful votes
Follow Tom S.
Unfollow Tom S.
Share Review
Report Review

Nicely done
December 1, 2025

It took a while to find a place because we're picky.

I was given a list of five possibilities. Turned out the first one on the list was the best one IMO.

Date of experience: October 27, 2025
California
1 review
0 helpful votes
Follow Ron L.
Unfollow Ron L.
Share Review
Report Review

Such a Relief
November 29, 2025

A Place for Mom saved us so much time and stress searching for a housing solution for my mother. The specialists were very professional and knowledgeable and provided a wide variety of options in the varying locations where my siblings lived. They found us the perfect place in our budget and my mom is moved in and thriving. Such a relief to have the guidance and know-how of the wonderful A Place for Mom staff! Thank you very much!

Date of experience: November 19, 2025
Colorado
1 review
0 helpful votes
Follow Kathy H.
Unfollow Kathy H.
Share Review
Report Review

Rachel helped us find a place as well as many other things she did for us along the way. She was wonderful and I am grateful we used this service. Very helpful! Thank you!

Date of experience: November 19, 2025
Illinois
1 review
0 helpful votes
Follow Jeff G.
Unfollow Jeff G.
Share Review
Report Review

Thank You, it actually happened!
November 28, 2025

We knew my dad was just barely hanging onto his independence at home. I saw an advertisement for A Place for Mom and decided to make the call. I was given options across 3 different states and was also given some practical advice. My dad is now in a safer place and it all started with help from our advisor Beth

Date of experience: November 18, 2025
New Jersey
1 review
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

I found A Place for Mom's assistance to be transformative. I stumbled upon them by accident after I had conducted an extensive search of assisted living options for my mother using AI. They identified options that I have failed to identify and provided a rational way of going about finding an appropriate living situation for my mother.

In fact, she's living in one of the facilities they identified now!

Date of experience: November 18, 2025
Louisiana
1 review
0 helpful votes
Follow Kathryn W.
Unfollow Kathryn W.
Share Review
Report Review

Great Service, Wonderful Advise
November 27, 2025

Stephanie was very compassionate, helpful and professional. She really took a lot of stress off my shoulders and was happy to help. She gave me several places to think about; but 2 of them really stood out to me: Gemstone and Avalon. They were both top notch, very attentive to their patients, very sweet caregivers. We finally settled on Avalon as they have a "quiet area" for people who get overstimulated. Stephanie walked me through what was needed and made sure that we were satisfied with our choice. I highly recommend A Place for Mom, they are just the best and were so helpful!

Date of experience: November 17, 2025