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How would you rate Ajio?
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India
1 review
0 helpful votes
Follow ritesh s.
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Mia committed of delivery date
October 21, 2023

I had made an order for shoes while ordering the app showed a deliver date of 19 Oct 23 and after payment I received a different promise delivery date of 21 oct. It is complete Miss commitment and fraud with consumers. I would request consumer not to order any urgent product from Ajio app as they are frauding customer this way.

Date of experience: October 21, 2023
India
1 review
0 helpful votes
Follow Meera V.
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Unable to return.
March 4, 2024

My order no FN*******060 where i had ordered a black T.Shirt. They delivered a very different white one.
I asked to return and replace. But they have been dodging saying they need to verify and investigate how such a mistake happened!
That is their internal problem but they want the customer to wait till they find out how this happened!
Seems to be just an excuse.
It's sad because some of their products are good. The only thing is their customer service sucks.
If you get the right product the first time then good. But if you need to return it or exchange it then it will not happen.

Date of experience: March 4, 2024
India
1 review
0 helpful votes
Follow Gangadhara r.
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Worst service of ajio.com
August 22, 2023

Very worst experience shopping on AJIO.COM, I insists and request the people to never shop with ajio because
1. They never deliver in time
2. They don't allow us to cancel the delayed shipment.
3. I booked the shoe on 5th Aug but the date of delivery changed 4times but not delivered even after 18 days
4. Even after raising the complaint they ask us to wait for one week time to deliver
5. Poor customer care response
I suggest the people not to shop on ajio.com it's waste of money, time and loss of patience
I wish to give 0 rating in all but option is not there
Thank you

Date of experience: August 22, 2023
India
1 review
0 helpful votes
Follow ruchika j.
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FRAUD CHEAT SCAMSTERS
October 29, 2023

They are fraud. They send you wrong products and refused to return stating they sent the right product. Their customer care is pathetic and has no respect for customer. No matter how you explain your problem they will keep on repeating the same thing just like a machine answering your call. Do not buy from this website.

Date of experience: October 29, 2023
India
1 review
1 helpful vote
Follow komal g.
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I had ordered adidas shoe from AJIo luxe website and they sent totally different substandard shoe. Claimed refund as wrong product. Week later they mail me to tell that refund cannot be done as it failed quality check and was found to be a non AJIo product. I had called customer care multiple times as well as their grievance officer but all in vain. Even in national consumer helpline problem wasn't solved. Now the consumer court is the final option. Beware of this website.total fraud.

Date of experience: April 13, 2023
India
1 review
0 helpful votes
Follow Nijeem S.
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Please don't buy Puma Shoes from Ajio as they are cheating by sending very poor quality shoes. Shoe sole come out separately in few days and when I contacted for warranty they ask to contact Puma and Puma ask to contact Ajio. Both are playing.

My contact *******034

Date of experience: December 5, 2022
France
1 review
0 helpful votes
Follow Tamanah B.
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I recently purchased a t shirt from Ajio and the shirt I received was of third class quality. It's stuff was not good and it's threads was already loose. I don't recommend anyone to purchase from them.

Date of experience: March 12, 2024
India
1 review
1 helpful vote
Follow Sriparna P.
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I have been a regulr customer of Ajio for few months. But lately, they sent me a complete wrong product. I tried to return multiple times but failed. I raised complaint also. Every time, they mentioned they have done the correct delivery. Please be aware of this web app. Looks like, once, you get a wrong product, just forget of returing or getting refund.

Date of experience: October 25, 2023
India
1 review
0 helpful votes
Follow charu t.
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They doing only fraud
They didn't send my product and saying we have successfully delivered and as it's a prepaid product they neither delivered product nor refunded my money fake fake fake fake company just like 3rd class website who just taking money from innocent people

Date of experience: August 31, 2023
India
1 review
0 helpful votes
Follow Shiny J.
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There is not a bigger cheat than Ajio. They simply want to mint money out of you without any customer service. They are big cheats. I ordered products worth rs 5000 but they delivered part of thd order and said the order has been delivered. I dont know if they didn't send or the deljvery boy goofed up but even after repeatedly saying that the product was nit delivered they closed the complaint. Donot ever buy from this site...

Date of experience: July 8, 2023

Overview

Ajio has a rating of 1.3 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ajio most frequently mention and customer care. Ajio ranks 1805th among Women's Clothing sites.

service
15
value
14
shipping
14
returns
14
quality
14