How would you rate Myntra?
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India
1 review
0 helpful votes
Follow ASHOK M.
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Is Myntra doing Black Magic
September 29, 2024

My sister had sent one dress for my daughter through Myntra, Yesterday I received the parcel through e-kart. When we opened the parcel there was 1 Pillow cover, 1 pc socks, 1 Blouse and 1 T-shirt. All items were old used and torn. I immediately called the delivery man who asked me to call myntra. I called myntra and asked them to pick-up this immediately but they did not do this. It feels like someone has sent some thing for black magic purpose.

+1
Date of experience: September 29, 2024
India
4 reviews
0 helpful votes
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myntra.com
May 10, 2024

It has a wide selection of products from various brands and categories, and many people have had positive experiences shopping from Myntra. However, as with any online shopping platform, individual experiences may vary, so it's best to read customer reviews and do some research before making a purchase.

Date of experience: May 10, 2024
India
1 review
1 helpful vote
Follow Shruti M.
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Be careful Myntra Lovers!
August 17, 2023

I'm long time customer of Myntra. I trusted them completely. But recently I just woke up! I ordered a sofa set cover which had fitting issue so I asked for return. Some Myntra agent came and picked up the product but I didn't get any refund. I raised complaint many times but nothing happened. They just kept denying the product has picked up when I shared every single details with customer service person. Hello Myntra, stop cheating your customers,

Provide them good service or else very soon you will loose your business. You forgot trust matters more than money.

Date of experience: August 17, 2023
India
7 reviews
7 helpful votes
Follow Kathe P.
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I have been very disappointed with the service of myntra lately. This has never happened before but now the delivery of the products is getting delayed by more than 2 weeks. I have been calling the customer care and all they can say is please wait till this and that date and yet no response and no update on the delivery. I am still waiting in the hope that the products will be delivered but they are just testing my patience. It has happened to me twice this time when my products have been delayed. Now i don't know how to trust you for ordering.

Date of experience: December 1, 2020
India
1 review
1 helpful vote
Follow Manoj A.
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Damaged product delivered 21.11 until 29.11 promise after promise to collect from senior staff, nothing happened.
Staff drop the call, cannot resolve issues, they follow a script and no use of common sense. Awful company to order from, dishonest poorly managed and professionally inept.
Spend your money with someone else.

Date of experience: November 29, 2023
India
1 review
0 helpful votes
Follow Rahul K.
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Myntra's delivery agent called me once for 2 secs only. He literally gave me a missed call. 98 27 79 17 32 It was not a proper call. It's a disgusting pattern of communication and your delivery partner did this twice. I am not going to buy anything from your site after experiencing all this again and again! & I was waiting for this order since a week!

Date of experience: July 27, 2022
India
6 reviews
0 helpful votes
Follow Maria W.
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Amazing site for fashionable clothing, accessories, and so much to purchase from. Wide range of stylish outfit with excellent quality. They have more number of fashion brands with different and unique outfit design as compare to other sites.

Date of experience: June 30, 2021
India
1 review
1 helpful vote
Follow Derek C.
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If product has to be exchanged, its an impossible task to get it. When number of Delivery Agent sent by Mybtra for Delivery confirmation are contacted, they say product is at some other location so cannot be delivered on that day. This goes on with every delivery message received --- excuses for not delivering.
When contacted, Call Centre guys respond and they just log your complaint. You can log as many complaints, it does not matter

Date of experience: November 13, 2020
India
1 review
0 helpful votes
Follow Mr Deepak G.
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Myntra is fooling
October 16, 2023

Mistakenly I have added wrong product in the cart and made payment. Then I had to cancel the order for particular product. Till now I don't get my refund. I have ordered on 8th October and cancelled it immediately. In my order section it's showing cancelled and money got credited in your same card which u have used to pay.

Still the money is not reflecting in my account. Even I have checked all credit statements.

Date of experience: October 16, 2023
India
1 review
1 helpful vote
Follow Mona H.
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I received a dress berry watch which had a very bad strap. N now when i want to return it back, myntra people are saying that i am returning a damaged product. Why in the first place should i keep a bad/defective product from myntra. This is very bad on myntra's part that first they give a bad product and now not taking it back saying it is a defective product. Very very upset with myntra's reaponse. Even the customer care representative doesn't know how to respond as if we are illiterate and dont know anything.

Date of experience: April 4, 2021

Overview

Myntra has a rating of 1.6 stars from 158 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Myntra most frequently mention customer care, return request and delivery agent. Myntra ranks 352nd among General Apparel sites.

service
11
value
11
shipping
11
returns
9
quality
10