We booked a holiday with xenium for 3 star hotel and they gave us budget hotels, rooms and food quality was worst during the travelling.
Their staff is very unprofessional, they used harsh language with female traveller
Xenium holidays provided us with best holiday package with wonderful stay and services. We had a good time enjoying our holiday as Deepesh sir and Manishankar sir were very good at coordinating the tour. They were on point if any problem occurred.
I have booked 9N Gujrat tours with the xenium from 14-23 Feb 2020.
Xenium is full of unprofessional people. They charged us for 3-star hotel accommodation but provided budget hotels. The driver was very rude and behaves like the guest is a burden on them.
The driver was not giving proper information about the travel and destination.
Be careful while booking tour with Xenium.
Waste of time. They are simply cheating people. First of all they accept all terms. Later, they dont. I cancelled my trip before one month due to lockdown i didnt get even a single penny back. Dont believe these guys. I had never seen such a people like them.
I booked a trip to Nainital, Kaushani, Ranikhet, Jim Corbett. I bought the package from Mr Avinash Singh. He then before commencement of trip gave me a number of One Dipesh Singh Rajput as my tour coordinator. Everything went on smooth except some hassles with hotel at Ranikhet. Now this guy Dipesh did not attend to any calls when rang up. Also he did not call up after seeing missed calls. Also his behavior is not at all good. Company management to look I to that matter with seriousness if the company has to run. The behaviour of Mr Files Rajput is really very bad.
It was an unbelievable experience with this travel agency... Thanks to Xenium holidays for making my Uttrakhand trip awesome and safe. Behaviour of driver is so friendly he helped us a lot for giving us the best service We enjoyed a lot. Amazing service was provided till the trip was ended. And thankyou so much for giving a surprise candle night dinner in Mussoorie. The package cost too low as compared to other companies. Thanks to mis Kokila for arranging this all and please send me details of our next trip to Kerala for October month.
Regards
Divyansh singh
Hi we are 5 people, we have taken trip to spiti Valley trough xenium holidays with a package deal. Trip was well planned and we got the package at a reasonable price
And our driver (Saleem) was very friendly and know the routes properly
We enjoyed the trip through out.
I am so sorry it has taken me too long to write and say thank you for all of the hard work you did for us organizing a wonderful trip. We had a really great time, starting with Driver meeting us at the Jammu Railway Station. He was so friendly and helpful. Everything was great and I will recommend you and your group to anyone who is planning a trip to Kashmir. We will certainly contact you when we are ready to come again.
Gujrat 5 nights 6 days Trip arrange specially thanks for Ankita mam and xenium holidays.
Trip mostly happily and very good condition hotels in stay. All members ( 6 members) are really happy and next groups trip arrange by only xenium holidays. Thanks again xenium holidays and Ankita mam.
Transport service very good all the hotels provide us excellent coordination with executive was also excellent support with the customer support and tour manager only the guides need to improve themselves at sightseeing so that the tourists can get to know well about the places. Otherwise it was a pleasant experience. Thanks team
Answer: Dear Sir, Greeting from Xenium Holidays! Thanks for your question, as we understand you concern you are planing for your holidays, kindly check all the review and calculate the resew of positive and negative reviews. Both the reviews are very important for any genuine company because without mistake not possible to make perfect, reading the reviews some reviews posted by our competitor fake review of some reviews are genuine but almost posted by the client doing payment on arrival they committed that we will pay your balance amount after finish my tour and on last day they are creating issue only for cut the amount or not paid the balance amount after using the service and they putt the review. We always welcome for any type of feedback and review and take instate action if they will call to us or putt the review on our company website, so dont worry about your service. We always try to manage your time because we now that your time is very important that you spend or plan your vacation and we always try to make your every minute very special and memorable. If you want any clarification please feel free to ask. Thanks & Regards Anirudha Singh Customer Care dept. Xenium Holidays Pvt. Ltd.
Answer: Dear Sir, Greeting of the day! Thanks for your query in response the below mail you can call us on the below details regarding any queries our customer care will connect your numbers as you want. Existing booking - 9990639911, 22, 44 For any Query - 8470008511, 12, 13 Or mail us on - query@xeniumholidays.com, info@xeniumholidays.com Thanks & Warm Regards Xenium Holidays (P) Limited WZ-77,1st Floor, B-1 Janakpuri Near Janakpuri East Metro Station Gate No: 3, New Delhi, Pin 110058, India Contact Number +91,8470008511, 9990639911 Landline Number 011 65000739
Answer: Dear Sir, Greeting from Xenium Holidays! First to Thanks for give us the chance to make your upcoming holiday with us, as your booking status is on process in our reservation department they will update you time to time as soon as confirmed. Regarding the receipt mr avinash have send you the welcome letter with receipt of amount and package details. If confusion feel free to get touch with us 24x7@ mob - 9990639911 for booking status or any assistance. Thanks & Regards Anirudha Singh Customer Care Department
Answer: Dear Sir, Greeting from Xenium Holidays! Thanks for showing your intrastate our travel expert will call you asap and assist you to make your tour plan. For more details visit our website - www.xeniumholidays.com
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Xenium Holidays Pvt. Ltd. has a rating of 2.6 stars from 173 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Xenium Holidays Pvt. Ltd. most frequently mention and star hotel. Xenium Holidays Pvt. Ltd. ranks 4th among Tours sites.