That's just one of the tools I have appreciated. I was using a WordPress plugin for customer service but started to dislike it, went here and found several alternatives with reviews. I do think they get affiliate rewards, so not absolutely trusted. Insights still very useful.
WPBeginner is one of the best websites for Wordpress users. They provide well written information and guides on everything Wordpress. They also have reviews for plugins. They usually respond to comments that are posted on their articles. The website has a lot of amazing content and it's highly recommended in the Wordpress community.
Its just awesome website. The quality and useful articles made users to start best wordpress blogs for common people.