VitaGlo

I ordered 5 bottles of Solaray Yucca with 100 capsules in each bottle that I take one a day. I paid Shipping charges to have it shipped to me. Vitaglo sent me 5 bottles that all expires within 90 days, meaning before I could even finish the 1st bottle, it's already expired. Vitaglo said the put the bottles in the fridge or freezer, which I called Solaray to see if that was okay or not. Solaray said No, to not put this product in the fridge or freezer. Solaray says the product lose potency over time and based on the old bottle packaging that I received from Vitaglo, Solaray knows that this product has been sitting on Vitaglo's shelf for close to 3 years. Vitaglo knows better than to ship me 5 bottles (500-day supply) that's almost 3 years old and all expiring in 90 days. The whole reason for taking a supplement is for it's potency. I called the Vitaglo manager (Michael) requesting for a Pre-Paid Return Label to send 4 of the bottles back since I already wasted money to have it shipped to me and can't use it or at least credit me the Shipping charges, but he refused and hung up on me. Incredibly unprofessional and horrible experience. Vitaglo trying to sell me products thats about to expire without disclosing that to me in advance. What a scam!

Sadly, I was expecting Vitaglo to be on par with places like vitacost or iherb, but when my package arrived damaged, (the lotion tubes both had holes in them, and were leaking) I contacted customer service and was told to send photos, which I did. I had to email them again to ask what was going on and then received a quick response, stating they were filing a claim with the carrier. No other protocol.in place, it's been weeks and I requested an update, with no response. Any other company would have better customer service and show that they care about their customers by refunding, or replacing the items and handle the claim in-house, instead of dragging the customer through the murky values of their business. I would, surely never patronize them again.

If I could give them less than one star I would. Ordered items that were never shipped. When I checked on status, they said they didn't ship to my State but never told me that was a problem. Very rude on the phone and just hung up.

Add me to the many negative reviews here. I ordered a product from these folks to help with wound treatment. I needed it right away. The order was confirmed and a credit authorization filed by the vendor. When I hadn't heard anything more after 12 days I phoned. The guy said, "Sorry. Out of stock." I replied, "I really wish you had let me know." He said, "Sorry. Bye." I could easily have looked elsewhere if the vendor had simply notified me that the item was not available. Not good. I won't be doing business with them again, and I recommend that others look elsewhere. There are many reputable, considerate online vendors, so there's no reason to put up with this kind of nonprofessional and inconsiderate practice.

Ordered 6 bottles of a vitamin supplement totaling $148 and the company shipped an alternate product in a much smaller quantity and charged my credit card $37. VitaGlow ignored my emails, was rude and belligerent and hung up on my telephone calls. Eventually VitaGlo indicated they would send a return shipping label for me to return the incorrect product, but they did not. Very poor customer service. Avoid VitaGlo.

Fraud. Scam! Do not buy from them they just steal your money, never ship anything. They are rude.
They just hang up on you if you call. I cut the personal data from the proof of order. I regret trusting them.

I placed an order with Vitaglo.com (Aka Discount Natural Foods. Received an order confirmation promptly. Over 3 weeks later, no updates at all. Email requests for order status went unanswered. Called the "customer service" number and asked for order status. I was asked for my zip code. When I went to explain the reason for my call, the person barked "stop talking". I told him to "be nice" and he hung up the phone. I called back and asked why he barked at me and he told me he hates it when people keep talking when he is looking up orders. Not the person you want to assist you.
Anyway they never had the item in stock but I never got any updates stating that. The order was then cancelled. When I asked about the lack of communication, I was told "don't know.
Save the hassle & avoid this company.

This was the most rude terrible customer service I have ever experienced my whole life! Absolutely Disgusting! I made an order and called in to inquire about it, a guy answered Like he was answering his house phone I asked hi is this vita glo he yells yes! Then I asked ok I just made an order he completely cut me off asked for my order number and yelled it is canceled this is not in stock. Then I said ok I'm sorry but you didn't have to yell he yells again and says well its canceled so do whatever you want and hangs up the phone. I was in total shock! What kind of people are running this business so trashy and unprofessional and terrible attitudes! Unreal will never ever even look at this site again! DO NOT RECOMMEND!

Placed an order for over $100 and should have been free shipping. Still hadn't shipped 6 days after placing order so I called and they demanded and extra $10 for shipping. I asked why since it was over $100. The guy said fine we'll just cancel the order and he hung up...