business logo of Versace
versace.com
evening & party, luxury, chic men, womenAge 13-18, 19-25, 26-45, 46-60
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About the Business

Versace is a renowned Italian luxury fashion house founded by Gianni Versace in 1978. Celebrated for its bold designs, vibrant colors, and iconic Medusa logo, the brand epitomizes glamour and opulence, offering high-end clothing, accessories, and fragrances that appeal to fashion enthusiasts worldwide.


versace.com
+1 551-307-0015
Italy
Versace is part of Capri Holdings
Founded in 1978
Clothing item from VersaceFashion apparel by VersaceMerchandise from Versace clothing lineVersace fashion product

Business Highlights

General

Parent Company: Capri Holdings
Year Founded: 1978
Target Gender: men, women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA

Returns

Return Policy: free
Return Instructions: items must be unused and in their original condition, with all original tags attached
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no

Product

Style: evening & party, luxury, chic
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 6XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 6XL)

Customer Service

Support Channels: phone, contact form
Support Phone: +1 551-307-0015

Payment Options

Payment Methods: card payments, financing, PayPal
Buy Now Pay Later: Sezzle, Zip Pay, Klarna

How would you rate Versace?
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Reviews Summary

Versace has a rating of 1.6 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Versace most frequently mention and customer service. Versace ranks 221st among Designer Clothes sites.

service
17
value
13
shipping
11
returns
12
quality
15
Sweden
2 reviews
2 helpful votes
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Very poor quality!
September 10, 2024

Versace sells fake perfume. This is bad for your reputation.
I bought Versace Eros deodorant and it stopped smelling within minutes.

Date of experience: September 10, 2024
Australia
1 review
0 helpful votes
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Rather go to Gucci!
August 12, 2024

Terrible, I will never shop there again!
Should have rather gone to gucci who I would give 5/5 to everyday from past experiences.
Versace is definitely not living up to it's once standard.

Date of experience: August 12, 2024
Florida
36 reviews
34 helpful votes
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Long lasting!
December 27, 2021

I've had these sunglasses since 2013! Ive had the lenses replaced one time but never needed to have any other repairs on them. They're polarized and very well made! Customer service is a bit meh as they tend to be snobby but they're just sales people. The products are good.

Date of experience: December 26, 2021
New York
1 review
0 helpful votes
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BEWARE!
April 2, 2024

I ordered two pair of mens Versace sunglasses. They were delivered and signed for by another vendor and Versace has not responded to my more than half a dozen attempts to reach them by phone, email. My.credit card will not reverse the charges. I'm out just over $800.00!

Date of experience: April 2, 2024
New York
1 review
0 helpful votes
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Versace Website is a joke
September 5, 2023

First of all, the site won't let my purchase go through. Then the customer service people never know what's wrong. They are some liars. Never have answers for anything. Damn I'm trying to buy a gift and it's hell for their website to cooperate

Date of experience: September 5, 2023
Singapore
6 reviews
1 helpful vote
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Luxurious stuff
December 30, 2023

Luxurious clothes, but at the same time, if you want to get a bit closer to the modern fashion standards, then you must possess at least one thing from the Versace collection. They have set the trend in the previous century and still got it.
Indeed, the price is quite expensive, but this price is explained by the brand and materials they use to produce quality clothes. Wanna look stylish and stick out from the crowd, here you go!

Date of experience: December 28, 2023
California
1 review
0 helpful votes
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I bought a Versace watch, after first use the band broke off, I sent in for repairs and it has been 6 months and I still have not gotten my watch back. This is ridiculous. I called Versace and they do not help at all, they keep saying we are sorry. I have been without my expensive watch that I paid for, for the past 6 months and who knows when I will get it back

Date of experience: October 16, 2023
Texas
2 reviews
0 helpful votes
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I don't even want to give them 1 star. They canceled my order and NEVER told me. When I reached out to them, they were incredibly rude. Never again. This was a birthday present that I never received and 3 weeks later, they say it was canceled but will not tell me why. I am so disappointed. I would never use the online one EVER

Date of experience: August 9, 2023
South Africa
1 review
1 helpful vote
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Disappointed
March 17, 2023

I bought a perfume(Versace Eros) from Edgas for R1690,i must say that i am so disappointed because the perfume doesn't last,it only last for an hour...imagine me thinking that because its a Versace fragrance it means its quality...i was fooling my self...I want my money back,im so pissed and disappointed..

Date of experience: March 17, 2023
Netherlands
1 review
0 helpful votes
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Missing sunglasses, very poor customer service
August 13, 2023

I got my package 3 days after I purchased the product. When I opened it, everything was there except the sunglasses. I E-mailed Versace multiple times (they never, or rarely E-mail back). I also called them multiple times, I had to send pictures of the package etc. After this I heard nothing from them so I called again and I was told that it would take a maximum of 14 business days. 17 business days later, I still hadn't heard anything so I called again and they said UPS called me and I didn't answer (they only called 1 time and it was a random Indonesian number which called via WhatsApp, which caught me by surprise). Now, more than one month later, I still haven't got my sunglasses and I have to contact UPS, who don't pick up. Very, very poor service from a brand I didn't expect it from :(

Date of experience: August 13, 2023