I had a very complex logo and paid for their artistic assistance. It was very reasonably priced and in the end we used a blend of the artist's work (to redraw the lettering) and the auto conversion rendering of the image part of our logo. In the end we have a great vectorized logo in Adobe Creative Suite format and I can't believe I've made due without it this long.
A neat way to turn regular images (jpgs, bmps, gifs, etc.) into vector images that can be used as logos or blown up for teeshirts or whatever else you can imagine. When you sign up the first two conversions are free. I don't know how it works, but it works and is pretty neat!
Affordable tracing and quality results. I've been using them for years. Thank you!