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Values Tax

How would you rate Values Tax?
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New Jersey
1 review
10 helpful votes
Follow Manhu R.
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Frauds
April 18, 2019

They are a bunch of frauds who let you into a trap by offering $9 tax filing. Just a few days ago they filed my taxes and I got debited 3 times Tax amount close to $3000. The gave me wrong information very confidently. Also, when I enquired about the person who advised me incorrect information, they claim he has resigned. Now when I call them back asking for the issue they very conveniently say. You should have known that. If I knew everything why would I take help of them? After I proved it's their mistake. They never apologized. Own up your mistakes Values Tax

Date of experience: April 18, 2019
India
1 review
4 helpful votes
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Values Tax people are very professional, knowledgeable &fast They are more helpful when any questions raised by IRS towards tax filing. Got prompt response from employees and had good experience in their overall tax filing process.

Date of experience: April 18, 2020
Virginia
1 review
0 helpful votes
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Been on calls with them clearly mentioning that my name needs to be spelled correctly. In spite of that they still had incorrect name in my forms. The preparer had no idea how taxes were calculated, unable to answer my questions. Please run and find another service.

Date of experience: March 22, 2023
California
1 review
6 helpful votes
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This company has a team of people who does not understand what you are talking. While filing for the taxes the team has approved the wrong set of documents sent by me without checking anything. I later realised the mistake and approached them. When tried to check them on why this was approved they have no answer and keep disconnecting the call when the same question was asked.
I also had some questions regarding the payment for amendment and when tried to ask them, the guy started off talking rudely as if its my fault.
Tried to check talk to the manager but the team was absolutely useless and they don't let me talk with him. They just wait until you receive your payment and then they just don't give a $#*!.

Date of experience: April 4, 2019
Texas
1 review
1 helpful vote
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DON'T GO
May 17, 2022

Unprofessional and arrogant. After providing all information and documents, they have missed to disclose all the details. I got audit and was asked to pay balance. When I cross verified, the tax filed and the difference then found out the mistakes made by values tax.

All the good feedback provided on this portal or on valuestax portal are fake.

Date of experience: May 17, 2022
Vijay D. Values Tax Rep
over a year old

Thank you for leaving a review. We take feedback very seriously; however, I’m afraid we cannot find any record matching your name or details. We strive to provide 5-star service, if you feel you have received anything less, we would greatly appreciate the opportunity to amend it. Please write us at management@valuestax.com

Massachusetts
1 review
8 helpful votes
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I got my 2018 tax filed through valuetax. Got notice from IRS with lot of penalties to pay back the dues. ValuesTax are very careless and blamed their software and they don't have experience with filing Taxes and running the show from outside the country. I recommend not to use their service.
Also, I got audited for 2016 and had to pay Tax assessment with huge penalties and interest and the valuestax team was unable to produce proper explanation and they said they are not liable for any issues arising from filing. They are a bunch of team just looking for tax fees. I wouldn't recommend these unethical team for anyone.

Date of experience: November 4, 2019
California
1 review
0 helpful votes
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Tax return 2023
February 24, 2024

Unprofessional company. I asked for some general questions before payment and they said hire different consultants. They dint care about you. Poor management and staff lack basic knowledge

Date of experience: February 24, 2024
India
1 review
1 helpful vote
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Excellent service in terms of quality, customer satisfaction, rate and the timeliness. I have been filing tax return with them for 3 years now. Look forward to file next year tax returns as well.

Date of experience: May 6, 2020
Pennsylvania
1 review
12 helpful votes
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My biggest mistake was that i did not read reviews about these guys!
I had been referred by one of my friends and now i regret. These guys does not know US tax system as they work out of India. My case was caught in an audit and I had to pay $200 back to the US tax department with a $25 penalty.
They does not know US tax system
They are very rude
Very hard to make them understand anything
Very very greedy people
Referral amount? Don't even think about it. They never give you any. My friend got nothing!

They does not even deserve a one star!
If you are reading this, please stay away from them, else you might end up here writing another rant on your bad experience!

Date of experience: May 31, 2018
India
1 review
2 helpful votes
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Valuestax is very good service provider, Got prompt repsponse from employees and had good experience in theiir overall tax filling proicess. Prepare tax returns and filling to IRS is very fast. I'm fully satisfied with service.

Date of experience: May 6, 2020

Overview

Values Tax has a rating of 2.7 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Values Tax ranks 4th among Tax Preparation sites.

service
8
value
9
shipping
6
returns
8
quality
8