Overview
United Thread has a rating of 4.9 stars from 1,961 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 136th among Craft Supplies sites.
Instant Feedback
I had placed an order but then realized I forgot a few items. I called customer service and they were very accommodating.
I have always ordered my embroidery thread through United Thread. The quality is great & the price is much lower than my local retail sewing dealer. I did receive the correct amount I ordered (35 Madeira mini snap cones) however, there were 3 colors I did not receive, 2 colors where I ordered 1 but got 2 and 1 color that I got a different color. It's not a big deal as most that I purchased were duplicates. I will reorder the ones I'm missing on my next order. Thanks for sending them promptly.
Yes I received my order. Thank you i have not used the item yet.
Accurate, was what I ordered. Fast delivery. I'm very pleased with this service.
I love ordering from United Thread. They always have the Isacord thtead that I use and in the colors that I need. Shipping is fast and a a very reasonable cost.
I love getting a package of beautiful threads on demand. The selection is huge, the shipping is fast. Perfect.
Great experience and,
Your customer services folks are great to work with, if something isnt in stock they will reach out to let you know.I have used your company and find the products to be of excellent guality and value.
Its great to have a company that offers specials and supplies to the retail businesses.
Got everything I needed but it took 3 times as long to receive my order.
Great, fast service & delivery. Product was as described. Will be ordering more products in the near future. Thanks
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members