Trendyol

Trendyol is fraud! I have returned the item to Trendyol on 01 December. But they didn't refund my money and changed the status from return in progress to delivered. I did many follow ups and they assured the refund and now showing as the item delivered. This is not acceptable and trendyol is not a trusted site!

I had a frustrating experience with Trendyol. Receiving only part of an order and being overcharged, like if you order 3 item with discounted price, they will supply 1 item and deduct all amount against supply item, than canalling order them selves for remailing items and refund you few Pany against non supplied items. They have poor customer service, no email contact, no live call CS, can understandably make anyone feel cheated. Just wasting a tile with them. There is no email service to escalate your issue. Product are low quality. In shared pic i didn't retuned the item, al did by them selves.

Always they have delay for sending the items, contacting them is too difficult. The customer service cannot solve problems, very bad app, they have to work on it for best quality service as we have here in uae and deserve.

"I am extremely dissatisfied with the company's practices. They issued coupon codes, only to cancel orders after payment completion, citing incorrect pricing on their website. This raises concerns about their advertising ethics and customer treatment. The refund process takes an excessive 10 days, causing inconvenience and financial hardship for customers. Furthermore, existing coupons expire, and valuable time is wasted.

Upon attempting to contact customer service, I received inadequate assistance and abrupt disconnection without resolution. Given these misleading promotions and subpar customer support, I strongly believe this company requires closer scrutiny and potential regulatory action to protect consumers from such exploitative business practices."

They made a mistake in the price of an item and refuse to ship my order due to a technical issue. Makes no sense because there is still enoughh stock available. The Customer Service is hiding in their lies and keep the communication to an absolute minimum. This company is a shame. We will never buy on Trendyol again, and that's my advice to friends and family

Well, since all my 1 star reviews (with proof, and polite wording) to faulty and dirty articles bought of Trendyol were rejected from the feedback section, but the good reviews were accepted i think this says a lot about their practices.

Very bad customer services and unreliable I bought items and it should deliver it on date by Aramex but the matter take more than 3weeks and I contacted their customer service many time but they didn't solve the issues so I stopped to buy from them it is wasting your time and many.

I placed an order, but I haven't received it for two months. I contacted customer care more than seven times, and they mentioned it. The delivery company said you have received the order, but I did not. Now, I cannot complain because they closed the case.

They lost my shipment. Already more than a month since it was supposed to be delivered and they refuse to refund. I contacted customer service million times and spoke to all the staff they have and every time they promise to resolve and nothing is done. Some people in their customer service directly refuse to refund saying they refund only if I return. But I can't return item which will never be delivered. Don't recommend to buy from them. That is the proof that my review is not fake. Part of conversation. I keep contacting them every day and nothing is resolved - no money and no item.