Topshop

I bough some shoes 2 month ago and it never arrived. Customer service does not respond (I contacted them 4 times). Be careful and always pay with credit card so that you would be able to dispute the charge

I bought a Topshop embroidered cropped blouse via ASOS, what really caught my eye was the volume sleeves with added ruche around the arms and the flower embroidery detail all over the top. This fits perfectly as its cropped length is not too short and has the right amount of cleavage. The blouse is in satin-style fabric, it was originally £29.99, and I got it on sale for £10.80 which was a massive bargain. Now that lockdown has been slightly eased, I will be wearing this to a bottomless brunch with the girls soon.

If you're thinking about ordering something online, SHOP SOMEWHERE ELSE. I placed an order 2 weeks before I leave on a trip. I waited 10 days to have them tell me my package was delivered when it was in fact not delivered. I was home the entire day and nothing was ever delivered. Also, if you live in the US you can only email about your order or expect insane phone charges for calling internationally. I basically just have to sit here and wait and hope for some info about my package. I work full time and don't have the time to go around shopping before I leave or have extra money after placing a large order. I also won't be receiving a refund before I leave on my trip either. Thought I could trust what appears to be a large reputable company... guess not! I'm now scrambling and stressed out, thanks Topshop!

Bought a pair of joni maternity jeans cost 66 euros delivered. Wore them once and the band has no support and they keep slipping down. Gone baggy at the thighs and knees also. Atrocious quality. I contacted topshop customer service, was ages waiting for someone to get back to me and when they did they said I would have to post them back. I explained I am pregnant and self isolating on medical advice so can not get to post office. I asked for an alternative like them being picked up and returned by courier as that is how they were delivered and the refused. So unhelpful. I am pregnant not working and down 66 for a pair of jeans I can't wear. They are a disgusting service. Save your money. ASOS are great for maternity and they have an excellent customer service

I placed order number ******* on October 8th. I have been going back and forth with USPS and Topshop for about a week now. I never received my package and an getting nowhere with a refund. Topshop customer service keeps asking me the same thing (do my neighbors have it, is it in a safe place, does anyone else have access to my mailbox) it's getting frustrating. My packages if small enough which this was, would have been placed in my individual mailbox in the cluster unit. It was scanned this but because there are multiple mailboxes inches away there is no actual proof of this.

Hi! I placed an order a month ago, with quick delivery. My 2 days delivery was cancelled and they mentioned I will receive my package in 5 days. Well it's been a month and my clothes are not here. Tried to get in touch with customer service, who are not providing any information about my order, only that it has been dispatched and future info will follow. - As you can imagine I am here because they have never gotten back to me, and I am starting to be desperate.

The order that I placed is huge and I am really worried that I just wasted my money and will never see my clothes.

Save yourself and your nerves, and avoid TopShop! Really!