The company enjoys a positive reputation largely due to the quality of its products, particularly its goat milk formula, which many customers report as beneficial for their children. Customers appreciate the ease of ordering and commend the responsiveness of the customer service team, often highlighting their willingness to go above and beyond in resolving issues. However, concerns have been raised regarding shipping delays, packaging quality, and the website's usability, which some found cumbersome. Overall, while the product satisfaction is high, improvements in logistics and user experience could enhance customer loyalty further.
This summary is generated by AI, based on text from customer reviews
I am very happy because I made a lot of money on the investment, thinking that this investment is very good, I will continue to earn more.
Shopping was easy! Would be nice to have a few individual sachets on such a large order! Also I paid for express shipping and it can I'm the same amount of time as my first order with regular shipping!
Good just wishing there were free samples and better shipping rates..
Love it! Our baby has been only using this formula since he started on formula and truly enjoys it!
Yes love the toddler formula which has been the only one my baby is happy with!
I love this product, my baby is even happier since we've switched him to this formula. My doctor approves and has been recommending to other new mothers.
Website is quick and easy to use delivered quickly
Great website, everything is quick and simple. I am looking forward to getting my grandaughter off the grocery store sugar and bad oil filled formula and see how she does on this clean formula :)
Great! Only thing when trying to edit the quantity it takes you back to the page and sometimes does it work when you remove an item
This company is so helpful and it's so easy to order the formula. I feel so much better having my granddaughter have goat milk formula since she has to have formula. Breast milk is best but when that's not possible I'm so glad this goat milk is available.
My cousin liked to use the products of that company, because the price was reasons for the price it costs. But I didn't like their website so much, the navigation is a little complicated for me, because of the length of the first page, and secondly I would like to see the details about the shipping and other options list on the left side.
Easy and quick online order. Quality products that my son loves. Delivered straight to my door.
Love this formula! We've tried A LOT of different brands, and Little Oak is by far my baby's favorite. He has drastically less spit up and gas since we switched. Thank you Little Oak!
Having a real hard time with credit card going thru it won't let my credit/debit card go thru
Having a real hard time with credit card going thru
I've tried it straight mixed exactly by the directions on the box, mixed with breast milk to try to make it more familiar, even tried mixing it in different proportions, we tried it warm, the we tried it cold since she enjoys ice water, we've even put it in every cup under the sun, and every bottle we have. I really wanted to make this work but my baby just hates it. Very disappointing
Wanted to find an organic and natural formula and really liked the sound of this. Tried it and he loved it, to bad i didn't know about Little Oak Company sooner, i had trouble breastfeeding and had him on formula a majority of the time, glad i found a company i can buy from that is all natural and will buy again.
I am so relieved to find a toddler formula with good ingredients! The website is a bit glitchy, and was not easy to locate information about the product because of that!
Now that we have been on the formula for just shy of 3 weeks- the difference in our 13 month old is remarkable. She had severe reflux, that no one has been able to identify the root cause of. Also was a very bad sleeper- partially due to the reflux. Her reflux is nearly gone, and her sleep has improved greatly. We went from averaging 3 hours a night, to about 6! And this formula has been the only change!
I am so relieved to find a toddler formula with good ingredients! The website is a bit glitchy, and was not easy to locate information about the product because of that!
Thank you for making shopping in Canada possible and so easy!
Great formula top up for my new baby, great customer service.
Answer: Hello Karen, Thank you for your message. How is your little one going now? Sometimes Bubs, even breastfed Bubs go through phases of constipation. After 5 weeks with no problems on LittleOak, I don't expect it would change for the worse. It could be something with the bottle prep or hydration levels, baby going through a growth spurt etc. Please let me know how your Bub is. Love, Amber x
Answer: Hello Bella. Thank you for your question. I will reach out to our Research and Development team and get back to you. Love, Amber x