The First Group

Overview

The First Group has a rating of 4.4 stars from 3,419 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The First Group most frequently mention good experience, customer service and dubai lifestyle. The First Group ranks 3rd among Real Estate sites.

service
184
value
15
shipping
6
returns
6
quality
144
This company responds to reviews on average within 9 days
+14
How would you rate The First Group?
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Australia
1 review
0 helpful votes
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Overall experience
February 2, 2025

Good in the beginning, but I slowly started feeling pushed to make a decision, when I declined I experienced a change in expression and refused to drop to the hotel, from where I was initially picked up by the driver, however managed to drop to some spot in the middle. I think that if the offer has excellent benefits, then the client will come back in the future, it does not matter if he chooses not to decide on the spot.

Date of experience: January 23, 2025
AE
1 review
0 helpful votes
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Excellency
March 6, 2025

The managers on charge of marketing are very professional in their conduct. There no peer pressure to sign up package. I think this is a genuine company with excellent code of conduct from it's manager.

Date of experience: February 23, 2025
TFG D. The First Group Rep
3 weeks ago

Dear Mr. Edward,

We are thrilled to hear that you had an excellent experience with us at The First Group! Thank you for sharing your positive feedback.

We look forward to serving you again in the future!

Warm regards,
The First Group

AE
1 review
0 helpful votes
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Super great
February 11, 2025

From the receptions I was treated like a king.
I went around Dubai saw different hotels you own & till we reached your future projects
It was great experience

Date of experience: February 1, 2025
TFG D. The First Group Rep
2 months ago

Dear Mr. Sethomo,

We are thrilled to hear that you had an excellent experience with us at The First Group! Thank you for sharing your positive feedback.

We look forward to serving you again in the future!

Warm regards,
The First Group

Kenya
1 review
0 helpful votes
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Our Dubai trip was nothing short of amazing, and a big part of that was thanks to Nader! He did an excellent job planning everything and went out of his way to secure the hotel we wanted, even though it was fully booked. His effort and dedication didn't go unnoticed.

Beyond the planning, we truly enjoyed every moment of our trip—from the stunning sights to the incredible experiences Dubai has to offer. Everything was seamless, making it a trip to remember. We'll definitely be recommending many people back in our country.

Date of experience: March 9, 2025
TFG D. The First Group Rep
1 week ago

Dear Mr. David,

We are thrilled to hear that you had an excellent experience with us at The First Group! Thank you for sharing your positive feedback.

We look forward to serving you again in the future!

Warm regards,
The First Group

Malaysia
1 review
0 helpful votes
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Bad experience
February 7, 2025

Too much pressure was put on us to sign up immediately without your team revealing any financial
Details and contracts. Everything was shown on paper written on pen!

Date of experience: January 28, 2025
TFG D. The First Group Rep
2 months ago

Dear Mr. Ramakrishna,

We would like to review your situation further and ask that you contact us at customer.support@thefirstgroup.com so a team member can reach out to you directly.

Kind regards,
The First Group

AE
1 review
0 helpful votes
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My future investment destiny
April 2, 2025

My visit to Dubai was a truly rewarding experience. I'd like to express my appreciation to The First Group assisted by Mr Islam for arranging our tour of its operations and its and hotel portfolio to invest in the future. The explanation of the concept with facts and figures made us feel that investing in First group project would propel us to a great opportunity.

Date of experience: March 23, 2025
TFG D. The First Group Rep
1 day ago

Dear Mr. Mohamed,

We are thrilled to hear that you had an excellent experience with us at The First Group and Mr. Islam! Thank you for sharing your positive feedback.

We look forward to serving you again in the future!

Warm regards,
The First Group

Germany
1 review
0 helpful votes
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Horrible experience
February 13, 2025

Many promises has been not kept. Salesman was very pushy and wanted me to close the deal the same day... Also I wasn't allow to check with my tax advisor in Europe... I really wanted to invest a lot of money and didn't work out. I will try to find other Dubai groups.

Date of experience: January 22, 2025
TFG D. The First Group Rep
2 months ago

Hello,

In an effort to better understand your situation, we request that you email us directly at customer.support@thefirstgroup.com with your contact details and a member of our team will reach out to you to address your concerns.

Regards,
The First Group

France
1 review
0 helpful votes
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I was Lucky to have Isabelle Manga as my customer assitante...
March 8, 2025
Updated review

I was Lucky to have Isabelle Manga as my customer assitante during my stay as she made everything in her power to assist me and make my stay perfect. The planning was given before my stay but I could change things around and Isabelle always replied in a timely manner to assist me. My stay was better because of her. Many thanks

Date of experience: February 26, 2025
TFG D. The First Group Rep
3 weeks ago

Dear Ms. Corinne,

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that your stay in Dubai was made perfect thanks to the exceptional organization and support provided by Ms. Isabelle.

We look forward to welcoming you back for another stay in the future.

Warm Regards,
The First Group


à la vente du pack on m'a promis que la date d'expiration...
November 16, 2024
Previous review

à la vente du pack on m'a promis que la date d'expiration du pack pourrait être étendue car j'avais expliqué que les seules vacances où je pourrais revenir seront en Février, et il semble que cela soit compliqué et Amnay Belkadi (qui m'a vendu le pack e,n me disant que je ne devais pas m'inquiéter et qu'il pourra étendre jusqu'à Avril 2025 si besoin) semble avoir quitté le groupe. Cela ne me rassure pas du tout sur le sérieux du groupe. Et j'espère que mo séjour sera accepté malgré tout et que tout ira bien.

Date of experience: November 6, 2024
Romania
1 review
0 helpful votes
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My Experience
January 24, 2025

I had a fantastic experience with The First Group. From the very beginning, their commitment to quality was evident in their well-constructed properties and attention to detail. The customer service team was incredibly supportive and responsive, making the whole process smooth and enjoyable.

Date of experience: January 14, 2025
TFG D. The First Group Rep
2 months ago

Dear Mr. Eduard,

We are thrilled to hear that you had an excellent experience with us at The First Group! Thank you for sharing your positive feedback.

We look forward to serving you again in the future!

Warm regards,
The First Group

Uganda
1 review
0 helpful votes
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Very good
March 15, 2025

I loved the business model the fact that you can pay in installation. Your investment being protected by the government. And I don't have to supervise anything. Was a win for me.

Date of experience: March 1, 2025
TFG D. The First Group Rep
1 week ago

Dear Mr. Muyinda,

Thank you for your feedback! Your satisfaction is our priority, and we're delighted that we could meet your expectations.

Warm regards,
The First Group