On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
For over 114 years, The Company Store has set the standard for premium bedding, bath essentials, and home décor. Built on a legacy of craftsmanship and the finest materials, our products blend timeless design with everyday comfort. From luxurious sheets and cozy comforters to curated home accents, every piece is thoughtfully crafted to create spaces that feel as good as they look—delivering lasting quality for generations. Explore more at TheCompanyStore.com.
The Company Store has a rating of 4.2 stars from 594 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Company Store most frequently mention high quality, pillow cases and duvet cover. The Company Store ranks 1st among Bedding sites.
We monitor reviews for authenticity
Ordered a beautiful 100% cotton bath rug. Edges were unraveling. I can't imagine what it would have looked like if I had washed it. Very disappointing.
Do not like that phone number is required. A lot of people do not want to get texts.
I gave a lower rating to my shopping experience when I could not use my 20% off discount and didn't qualify for the cyber day discount. When asked to rate my experience and I did not give a positive one, I heard back from the company store. They really made up for it and rectified the issue immediately. Thank you so much, Company Stire! You went above and beyond!
Disappointing that I could not use my new 20% off on text sign ups. Since my purchase did not qualify for your cyber deal, I am paying full price and I'm am not happy about that. False advertising in my opinion.
Customer service was very prompt to take care to take care of me when I had problems using their website, and I am very appreciative.
I had trouble adding pillowcases to my order. I did get them added but. It easily. I also did not see a place to put in the code to get a percentage off, either.
If I want quality and great value I shop at Company Store. I have purchased bedding, - comforters, sheets, pillows) towels and rugs. They have lasted for years and years and I have never been disappointed.
I have purchased from Company Store for over 10 years and every item has been great quality.
Looking for a gift for my wife of 30 years. It can be a bit challenging finding something that you haven't gifted before or at least not recently gifted a similar item. Lots of choices in the Company Store made the task easier and rewarding.
Simple descriptive and complete. I loved the filter choices.
I normally place orders by phone, but this last time I did it online. What takes the longest is loading all the pages to see everything. It's a big site!
Really big site! It took me a long time to decide. Eexcellent quality in everything I have bought here.
I have purchased many duvet covers and quilts and have never been disappointed. I love the 100% cotton inside and out. That is so important to me.
I had a thought that I needed a new quilt for the new year so immediately go to the company store and then I immediately see the one that I like it was that simple
I've always purchased towels from The Company Store and have always been very pleased with the feel, weight, and quality. But with this most recent order, the towels were much lighter weight than expected and do not have the premium, heavyweight feel of 100% cotton towels I've purchased from The Company Store in the past. I should have returned them, but I washed them first and now I'm stuck with them.
The quality of your products is outstanding! Love your towels and blankets.
The monogrammed towels are so luxurious and beautiful. I think that my great nephews are going to enjoy being wrapped up in towels with their names on them.
Website is clumsy and kept shutting down. Had to add items and personalize twice
Love the new comforters—we sleep European style. They fit perfectly into our existing Company Store duvets, so the comfort and the look are perfect! What I wish is that there would be a way to compare the offerings a little bit easier. We got a light warmth, twin size and so far we are comfortable in Minnesota winter sleeping. The cat does help!
Could clearly view my options and the reviews. The Black Friday Deal was awesome! I have duvets from your company and just updating the comforters. You are the ONLY-place that has twin comforters of the size of your duvets or anyone's else for that matter. Most are way too small inside and tend to swim around. Am excited to try this light weight one.
Great Black Friday price, quick delivery. I thought the sateen sheets would have a silkier feel but nevertheless, they are very comfortable and fit well.
Thank you, Elizabeth, for sharing your experience and highlighting the great value you found with our Black Friday pricing. We're delighted the sheets fit well and felt comfortable, and we appreciate your feedback on the sateen texture—it's insights like yours that help us spotlight options for varying preferences. We look forward to offering you even softer surprises next time!
Could not bring up account. Looked for Emil even in junk to change password but did not find it. Otherwise good experience and excellent Black Friday pricing.
A family member wanted a 100% cotton robe. The Company Store was the only place where the selection of colors was great and they were in stock. Arrived super quick too.
Had the item I'm looking for and a good sale. Unusual items really make it fun!
Love The Company Store, but our first set of sheets feel like flannel-to hot. Then the new set are not soft, even as 100% cotton! Really difficult to buy sheets without feeling them.
Love this companies products & service.
Excited for a new set of sheets
Twin comforter hangs on the floor.'
King size sheets are way too wide and bunch up, uncomfortable…. Elastic on sheets very narrow, does not hold well
Tried many times to make an account but doesn't work, difficult site to use.
It took thirty minutes to place my order because one of the three the stockings that I had personalized would not appear in the cart, just the sample from the home page. I had to start over three times until it finally was accepted. Unprofessional website, not appreciated.
Hi Valerie, we are really sorry for the frustration and lengthy process in completing the order, and this is certainly not the experience we wish for our customers to have. Your feedback is invaluable, as we are always exploring options to improve the functionality of the site, and your comments will help us with this. Thank you for your patience and persistence in completing the order and we hope your next visit to the site will be effortless. We are here is you have any further concerns.
Website kept acting up and losing all of my order information in the cart.
This holiday Sale I ordered pillow protectors, sheets sets in queen and twin sizes, duvet covers, and cotton blankets. When I need something for the bed I find the comfort, the quality, and often a sale. Having comfortable bedding, is like preparing a good meal. We are fortunate enough to make that happen by purchasing from the company store. And their sales are well timed so I can spread out my purchases.
The customer service dept is helpful, responsive, and followup to confirm satisfaction, or necessary steps. They are not inexpensive, but they are reasonable and make excellent products. Thank you.
Superior products, variety of sizes, weights and colors. I keep their products virtually forever.
I went to a competitor to order new sheets. The process there was so complicated that I swore to never purchase from that source again.
I googled new sheets, The Company Store popped up, ready to take my order. This is a company that wants your business and is ready to serve you with high quality choices. This is where I will forever after order for my linen needs. Long live The Company Store! Did I mention that the merchandise is first rate too?
A very EASY purchase! Than you! I could pick from pictures and quickly finish my transaction. I will shop here again!
I placed my order online and had no issues. The package was delivered before I expected! I have not opened the bed sheets as they are a gift and already wrapped for my daughter.
This is the first shopping experience I've had with the company.
I enjoyed working with your website. It was very clear and precise. The comforter itself is great product. The down fill is of a very high quality. I liked it so much I ordered a second comforter to take advantage of your sales promotion. I would highly recommend your company to friends and family.
Easy process. Very efficient. I trust the quality of the product.
I had the need to purchase sheets and a comforter. Both arrived quickly, but I realized that I ordered the wrong sized comforter. With little effort, I was able to quickly work with the amazing Customer Service team, process a return, and order the correct size. In this day of automation and AI, I was pleasantly surprised to talk with a real person, who cheerfully assisted me. Customer Service is not gone!
I had the need to purchase sheets and a comforter. Both arrived quickly, but I realized that I ordered the wrong sized comforter. With little effort, I was able to quickly work with the amazing Customer Service team, process a return, and order the correct size. In this day of automation and AI, I was pleasantly surprised to talk with a real person, who cheerfully assisted me. Customer Service is not gone!
Answer: It has been easy to get hold of customer service and eventually worked out multiple problems. Let me add, their were too many problems to continue doing business with the company.
Answer: Legitimate company. My first time ordering, but I’ve found my sheets to be the best quality. Customer service resolved a shipping issue, immediately!
Answer: Not only that, but return labels are much cheaper than paying retail USPS charges. Never shopping there again.
Hi Terry, we are truly sorry that you are not satisfied with the quality of the bath rug. We see that you reached out to us and was assisted with your concern. Your satisfaction is very important to us, and we value your feedback. We hope your future purchases will be to your expectation.