TackleDirect has a rating of 4.4 stars from 5,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.
Ordered two big Avets. It took a while to get them and the details on the website were confusing (said I received when I hadn't) however when I called the staff was great as usual.
I ordered a new fishing reel on line and received it 8 days later from the States to Australia. Service could not have been better following a referral by a friend.
Speedy delivery and follow up on items that were delayed. Great service.
Items were shipped in a timely manner and in a box. I'm completely over the plastic bag thing. All items were in perfect shape. These folks don't disappoint.
Tackle Direct is an easy go-to place for many of my tackle needs. They have most everything I need that I may not be able to get at my local tackle shop.
Easy to identify items and purchase was simple. Delivery was on time and complete
Ordered some collapsible crab traps for my vacation in maryland and was very surprised when they came so quick
When I placed my order, I was quickly sent a email stating it may take additional time, that being said, I received the order in a short time!
Faster than I expected
Thanks Tackle Direct
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.