Stardoll

If you're currently planning to join Stardoll, don't. There is a hacker on the loose currently who uses a proxy known as Charles to harass other members. This hacker known as "Cherry" can enter chat rooms as other members, break the rules and subsequently cause these members to be reported. My account was on the brink of termination with no possible refund because of this. Not only this, but my girlfriend was hacked and Stardoll did nothing to help. I had enough and decided to leave the website and deactivate my account. Other than that, Stardoll is a waste of money that does nothing but turn people in virtual consumerist glutons who set up a stupid hierarchy based on the virtual items they posses. Waste of time and money. My username on Stardoll was "ShootShane".

I've been using stardoll consistanly for about seven years now and it is definitely not perfect. The site started off with good intentions, promoting a love for culture, fashion, and creativity. But over the years it has become a money hungry monster and isn't really fun to play unless you are willing to pay for a membership and extra items with real cash.
That being said if you are able and willing to pay to play, the site is wonderful. The prices aren't outrageous and they often have pretty good deals. It's fun and almost never boring with constant contests, events, games and so many ways to create and inspire. Its also a fairly safe environment for girls and women of all ages and includes a "kid safe" account feature that will limit your child's contact with others and site usage until they reach a set age. But like any site there are still scammers and hackers and creepy people, just be careful and monitor. I will continue to use this site as I have already invested seven years and a small fortune into it. But if you aren't into spending real money on virtual items then this site isn't for you.

I played this game a ton as a kid and I wanted to play again for nostalgia's sake. First red flag should've been that the usual sign up process wasn't as thorough as it once was. I was able to sign up without filling out personal info first but figured it was changed to make it easier for younger girls to sign up and start playing. I was wrong. This entire website is unprofessional. I signed up for a 1-month superstar membership off the bat, paid with PayPal and the money has been taken from my account but my status never updated to superstar. I still have the option to pay for superstar AGAIN as if i never did this. There's nothing about this in FAQ and no way to properly contact customer service. I reached out to the company on twitter and got no response. On top of this frustration I tried verifying my email and never received one. Just a "subscribe to newsletter" button. It's as if the email was never submitted in the first place. On top of this, the gameplay is BROKEN. The apartment does not filly load, there is no closet. It's as if the code is no longer complete. Initial gameplay should've started with character customization which never popped up. Out of frustration, I decided to simply remove my payment information and delete my account but there is no option for either of these actions besides printing out a form, putting all of my personal information, and snail-mailing it. More complaints that are less relevent is inflation- there is barely any free content on this game's shops anymore (purple currency) it's no longer user friendly. I'm having a harder time navigating this website as an internet savvy 23-year-old adult than I was as a 9-year-old. DO NOT GIVE THIS WEBSITE YOUR MONEY!

Not sure, but in my whole Internet use, dealing with other games costumer services or sites in general never seen as terrible and as unhelpful staff like stardoll.
- Anything happen it's 100% your fault, their rules is kindergarten rules, so you're treated as child fault is fault no way they are wrong ever and they filled their social media saying they never do wrong decisions and no one should trust anyone who say otherwise. Not wise move to write such thing.
- When you face issue expect no help, you will get handled by many staff and non of them keep track of your issue, each one will give different answers and leave you confused or even going to wrong turns into issue leading to much bigger issues.
- Hacks require auto codes detection, yet there's no auto detection and they deal with slow and if it's on weekend no act to clean, and if you're hacked it's 100% your fault even if you did nothing(even most smart of us get hacked because some nasty codes injection can be so strong to be noticed/stopped not to mention I heard many holes at least from stardoll FB), not to mention they ban innocent members or for tiny mistakes instead of those nasty people.
- When they get stuck finding reply they claim that members harass them, in my opinion harassment is a big word to use, we are not criminals, its expected to find your costumer angry when you're not willing to help or giving wrong answers for months/years.
- They spy sometimes and use members words against them, at least they did that with me and touched private issues and claimed that it is what members reported about, sorry but whatever happened they have no right to use my words or what others say against me or go personal with me without my consent, that's privacy breach and I deserve to report actually.
- They do not handle bullies most of the times and victims who get punished instead of bullies.

Now to technical part:
- We pay for nothing, nothing gets updated, and seems like site falling part over time.
- It had great potential and could go to far better more than a regular dress, they can take it to both commercial by actually advertising real brands and place to encourage fashion and young artist by offering our work to real brands, many great artist found their way and discovered by online help/advertisement, but instead it's 100% dress up pay to win site.

Members:
- filled with nasty members.
- It seems like staff discriminate they listen to certain people more than others, whether you're royalty or not, they do not seem to deal with certain people even if they broke rules and allow them continue their wrong actions.