Starbucks

I went to the Starbucks today, Sunday, December 8,2024, at 1200 N. Sepulveda Blvd., Manhattan Beach, CA *******. Despite the fact that it gets dark outside about 4:30pm this time of year, Manhattan Beach Starbucks supervisor Aidan suddenly closed all the black window shades, making it depressingly, unsettlingly dark inside the Starbucks before it was fully dark outside. I asked Aidan why he closed all the window shades, and he said he was instructed to do so by Starbucks corporate for security. WHAT?! HOW IN THE WORLD DOES COVERING ALL THE WINDOWS WITH BLACK SHADES INCREASE SECURITY? IF ANYTHING, IT DECREASES SECURITY SO A THIEF OR KILLER CAN COMMIT HEINOUS ACTS INSIDE STARBUCKS WITHOUT ANYONE OUTSIDE SEEING HIS/HER ACTIONS, AND CAN RUN OUT OF THE STARBUCKS WITHOUT ANYONE INSIDE BEING ABLE TO SEE WHERE A CROOK OR KILLER IS GOING OUTSIDE!

WHAT COULD STARBUCKS CORPORATE BE THINKING TO COVER ALL THE WINDOWS WITH BLACK SHADES IN THE LATE AFTERNOON WHEN IT ALREADY GETS DARK OUTSIDE SO EARLY, THERE'S NO SUN, AND THE SHADES ACTUALLY DECREASE SECURITY!

Moreover, I called the Starbucks corporate customer service phone number *******282), and the person who answered IS NOT EVEN IN THE UNITED STATES! SHE'S IN A FOREIGN COUNTRY WITH A FOREIGN ACCENT AND NO KNOWLEGE OF STREETS AND ADDRESS IN THE USA!

SADLY, STARBUCKS SEEMS TO BE GOING DOWNHILL.

Starbucks delivery service offers the convenience of enjoying your favorite beverages without leaving home. The plus side is the variety of options available for delivery, including hot and cold drinks, pastries, and snacks. Additionally, the delivery process is straightforward, with orders often arriving within the estimated timeframe. However, there are drawbacks to consider. The quality of beverages upon delivery can be inconsistent, with some orders not meeting the same standards as in-store purchases. Furthermore, navigating the delivery app and resolving issues with orders can be challenging, as customer service responses are often delayed or unhelpful. Overall, while Starbucks delivery offers convenience, improvements in beverage quality and customer service responsiveness are needed to ensure a satisfying experience for customers.

Starbucks Rewards is a fantastic loyalty program for coffee lovers. The app is easy to use, and I love earning points with every purchase that I can redeem for free drinks and food items. The personalized offers and promotions add value to my Starbucks experience, and the convenience of mobile ordering and payment makes it even more rewarding

The coffee in Starbucks is bad. It does not have any taste or aroma. Each time I have had coffee, they serve coffee with no bean strength.
Unless they improve the coffee flavour, people are going to find other alternatives.

Starbucks is my go-to coffee shop for its consistently great coffee and cozy atmosphere. Whether I'm grabbing a morning pick-me-up or catching up with friends over lattes, Starbucks never disappoints. I appreciate the wide variety of beverages and the seasonal specials that keep things exciting

Im a Starbuck's fan, but I've never had an experience this dreadful. We go into Starbucks almost daily, mostly great service.

Highway 8 store in Stoney Creek (Fortino's Mall) was making up their own rules. We wanted a call back from the manager, it never came. We called customer service and they forwarded a message to have the District manager contact us, they never did. We called back customer service to ask for the Area Manager to contact us. They never did. Plus, they said there was nobody higher in all Starbucks to refer this to.

Each time we were told that we'd get a call back within 48 hours. We waited at least 72 hours each time.

Is this the new direction of Starbucks Canada? This is how businesses fail.

I will never go to Starbucks again and I have deleted my app when last week they charged me $7.09 for an iced vente vanilla Chai tea latte. When I got to the window I asked the girl that I found out was a Gen Z what's going on and her reply was "corporate greed". Sounds about right!

Yes, it is nice to go into a Starbucks from time to time (depends on the store however) -- especially if you have things to do on a laptop or perhaps read a publication, but the price/quality ratio for their coffee is now beyond absurd.

Purchased a drink without the ice. Was provided half a cup. Spoke to them and asked if they thought it was acceptable and was dismissed… absolutely appalling customer service… I didn't want half a cup of ice..