Stackry has a rating of 4.4 stars from 20,645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stackry most frequently mention great service, shipping options and easy process. Stackry ranks 1st among Mail Forwarding sites.
A great service but I am disappointed that some of my favourite businesses such as Walmart don't ship to the Stackry address. Every time I enter it, the order will get thrown out.
They outright lie about the weight of packages so that they can charge higher shipping rates which is fraud. In my experience it was more than double the actual weight. This is based on not only the previous carrier that delivered the package to their warehouse but photographic evidence provided by their own employees of the scale in their own warehouse. I contacted customer support and they literally couldn't care less, tripping over themselves to make illogical desperate excuses while trying to upsell me on services I didn't need or want then deliberately dodged tough questions they didn't want to answer. Pathetic excuse for a business with zero ethical integrity. Avoid if you have any self respect and prefer not to throw your money in the trash by supporting their scam.
Been using Stackry for a few years after switching from MyUs, the service is much better although they do make a few mistakes during consolidation ie they are supposed to leave the original boxes intact but instead they discard them and ship the items loose which is when damage occurs, so bear this in mind if you ship delicate items
I was hesitant at first but so glad I signed up to Stackry, they make shipping from the U. S to my home in the U. K so very easy, their website/app is straightforward and uncomplicated to use, the staff working there are so very helpful, big thank you to Amanda who recently resolved a hiccup with a missing address detail, she was courteous and professional with her actions and very considerate to a new user! I definitely recommend using Stackry to anyone wishing to shop in the U. S with retailers that won't send to the U. K.
The process was easy however it would be nice if there were cheaper shipping options. I thought I'd use Stackry to save on the shipping cost of an item I bought from eBay in USA being shipped to Australia. However the cheapest option on Stackry was double the original shipping amount of eBay's global shipping price! I would have been better off just paying for shipping directly through eBay. The original shipping cost through eBay was around $250 AUD however the cheapest shipping amount on Stackry was over $500 AUD! Please offer some cheaper shipping methods. Even if it takes longer, I would rather wait 3-4 weeks to receive an item than have to pay a lot more to receive the item within a week.
Hi Roderick. Thank you for your feedback. Sorry to hear the price to ship was higher than expected and it was less expensive through eBay. If the retailer ships to your country and you do not plan on consolidating with other orders, it may be less expensive to ship through the retailer. We are the perfect fit if you want to shop from multiple retailers and store your items at our warehouse until you are ready to consolidate and ship. That is where our customers find the most value in our service. If you have any additional questions or concerns, please don't hesitate to chat, call, or email us at support@stackry.com and you’ll be helped by the best customer service team in the industry!
I used their repacking service (that they charge $5 for), which they claim will save on size and dimensions of the parcel, and ultimately save shipping cost.
What happened? They claimed that the weight doubled and that the overall dimension increased, and now I'm supposed to pay 50% more in shipping costs.
Looks like I don't have any choice but to accept the loss, since I need the stuff I ordered. But this is just fraudulent behavior. First, and definitely the last time, I have used their services.
Hi Marten. Thank you for the feedback. I am sorry to hear that there was a problem with your shipment. We would like to investigate the issue further. Please email us at support@stackry.com attention to "Veronica”. Thank you, and I hope you have a nice day ahead.
Never had an issue. Super quick to process my shipment request & as always, excellent value for money. In fact, it came to half of what I had estimated so I'm thrilled. Thanks again, Stackry!
I've just used Stackry for the first time and I'm very pleased at the experience so far. I was notified a day after my package arrived at the facility that it was in my locker--with where I purchased it from informing me the day before. The process was really simple with only four steps required to ship the item out from my locker & it went really smoothly. Loved the option to re-pack the item if the original box was too big. Shipping was really affordable, too! If I had paid shipping from the original place my item came from (which they don't offer to the uk), it would have cost at least 2-3 times more. So happy with what it came to for the cheapest option. Will definitely be using Stackry again!
Generally great but 1 lost package (not Stackry's fault) and 1 hit with massive import tax. The other 5 packages sailed through expediantly.
Mixed bag so far. 1st package lost. 2nd package sailed through. 3rd package ended up in Sweden en route to UK where it picked up a hefty customs charge.
Not quite as reliable as I'd like but overall worth it to avoid excess postage and taxes from US to UK. Also since Brexit messed pretty much everything up many US companies don't send to the UK anymore so Stackry solves that problem.
Stackry is always the best! The customer service is great and I know my packages will get to me in good condition.
Stackry is the best reshipper in the market...I have tried others and none are even close for their easy system, their responsiveness when I need help, best pricing. Stackry really is the best...
The service is good, but it would have been better if the package reparation was a little bit faster
Hello Toufic. Thank you for taking the time to share your feedback about our service. We appreciate your business. Sorry to hear you were not happy with the processing times. I see the consolidation was requested on a Friday before Stackry is closed for the weekend, so this closing contributed to the delay. We always hope to achieve faster completion time, but due to many different circumstances, that isn't always possible. We'll continue to do our best for you and all our customers. If you need help in the future, please email us at support@stackry.com and you will be helped by the best customer service in the industry!
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Hi Jeremy. Thank you for taking the time to leave us a review. We're thrilled to hear that you think our service is great, but sorry to hear you had trouble placing an order with Walmart. We receive several orders from Walmart daily, so we are not sure why you would be having a problem. If you have time, please reach out to customer service at support@stackry.com to discuss further.