I joined SiteGround for only $59.00 for the first year using a discount.
The Year was over, now paying by the month $39.00.
I tell them I will leave, they offer $189.00 a year.
So Old Customers cannot get the $59.00 a year.
You either pay $39.99 a month, or if your lucky get offered $189.00 a year.
So I told them I will leave, they do not care.
This seems to be another woke DEI company who no longer
Focuses on loyal customers, and only focuses on new customers.
They make it really hard for you to backup everything, including databases, to leave!
So I leave to get another $59.00 per year, renewal $119.00 in print.
Not like SiteGrounds renewal scam built to screw loyal customers.
I have very few problems with SiteGround services but, on the occasions when I have a problem they are always there to help. Very professional and patient. Far better than the more widely recognized companies. The Motley Dog Training team recommends SiteGround.
I am new to web development and hosting. You could call me an entrepreneur. I still suffer from imposter syndrome. So, I had a client that I built a site for contact me and say their emails quit working. I had no idea that what I had done messed up their entire workplace email system. Needless to say, I was scrambling to figure out how to fix it. It dawned on me to contact SiteGround for help and the representative (via chat) walked me through step by step how to resolve the issue. I learned a lot and got all the help I needed. Thank you, SiteGround!
After using several other hosting/domain services over the last few years, I have 4 websites and 5 domains now hosted/registered with SiteGround and I highly recommend their services. Their customer interface is very well organized and intuitive, so it's quick and easy to manage my stuff. Almost all questions are easily answered through their help menu. On the two rare occasions where I needed human help, it was provided quickly and efficiently. Won't go anywhere else!
Their customer service is on point. You can get fast information, and honest recommendations on their hosting plans- even if might lose business- meaning there are no false promises. Ive ben a siteground user for more than 5 years, our team is very satisfied.
This web hosting company has truly revolutionized my experience with building and managing websites. The interface is incredibly user-friendly, allowing for quick and hassle-free website creation and management.
SiteGround is the most professional web host I have ever used. Super fast. Great tools. But the best thing about SiteGround is their support. They never fail to provide punctual and thorough guidance. They always have the right answer, and every single rep is absolutely knowledgable and an expert at what they do. I always feel they truly care about me and my projects. This is extremely rare. I wish every tech company and tool had this level of support. Will always recommend SiteGround to my clients.
Site Ground's customer service is why I switched and why I stay. The rep stayed on the chat with me while I successfully made a domain transfer and helped me through it all. I felt at ease and supported throughout the process.
I am pleased today after having fixed the website that was down, in five minutes. Technical support was instantly available, courteous, and competent. After I followed a few clear instructions. All was back in shape. I am not a professional developer. This kind of assistance is crucial for me and SiteGround delivers.
Hello everyone; siteground is worth the price due to its great services and backup features, also let's not forget the quick understandable customer service. I recommend siteground.
Answer: There are certainly many other hosting companies out there, some of which appear cheaper, but there is a difference between low cost and good value. I have not found a hosting company that is better than sitegound
Answer: Legit and very good (and only getting better). I've been with quite a few other hosting companies and each time it's been a nightmare. Siteground saved my sanity.
Answer: The fact they are upfront with their prices, no hidden costs. Really easy to use control panel and excellent support 24/7.
SiteGround has a rating of 4.3 stars from 559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team and response time. SiteGround ranks 5th among Web Hosting sites.
Hello John,
Thank you for taking the time to share your direct feedback. We’d like to clarify how our pricing works and assist with the specific case.
When you first sign up with SiteGround, we offer a high introductory discount on our shared hosting plans. This allows you to test our services without a bit upfront commitment and determine if we’re the right fit for your needs.
The renewal price reflects our regular rate, which enables us to maintain the high-quality service, support, and continuous improvements.
We always strive to communicate this clearly upfront, displaying both the promotional and regular prices on our website (https://www.siteground.com/web-hosting.htm) and sending email reminders before renewals. Existing clients can also benefit from lower prices when renewing for longer periods of time.
If you decide to move your site away, we offer full access along with easy-to-follow guides for creating full backups, including files and databases:
https://eu.siteground.com/kb/how_can_i_create_a_full_backup_of_my_website_/. Additionally, our support team can assist in manually preparing a one-click downloadable backup for you as an additional service.
We regret that we couldn’t find your account details here to review your case more thoroughly. If you’d like, please reach out to us at feedback@siteground.com so we can better understand your case and offer the right solution.
Your experience is important to us, thank you again!
Best regards,
The SiteGround Team