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Georgia
1 review
0 helpful votes
Follow Barbara L.
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I placed an order with this company on June 20th. One item was supposed to be an automatic download, the rest of the music was to be hard copy. I have reached out by email and by voicemail - no response. If I don't hear back by tomorrow I will dispute the charge with MasterCard. Avoid ordering from this company.

Date of experience: July 1, 2024
Canada
2 reviews
1 helpful vote
Follow Katie B.
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I've successfully ordered from this company over a decade ago, so I figured I'd support a small business. I received an automated receipt for my order, but never any tracking/shipping confirmation. I was still charged, although oddly less than my original order amount, so it is unclear if some items were unavailable.

After waiting three months, the items still haven't been delivered.

I tried using their contact form twice in the last month, but never received a response, not even in my spam folders. Then I tried calling their phone number during business hours, which rang endlessly and eventually disconnected. I was hoping to reach out on Twitter (where they seem active), but they have blocked private messages.

Since the company isn't interested in customer communication, I've filed a dispute with PayPal for a refund. Avoid this company at all costs.

Date of experience: April 7, 2023