ScholarTrip has a rating of 4.4 stars from 88 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScholarTrip most frequently mention customer service and great experience. ScholarTrip ranks 26th among Plane Tickets sites.
Booking is perhaps among the simplest, as in not complicated. Verification process is a bit tedious, but that's a good thing because I don't want my information to be compromised.
Lots of confusion with verification process and delay in doing so. Customer service is friendly. Rico is extremely helpful with timely replies.
The promotion was worth it but takes a long time; I recommend you email them when you have a question, the chat does not work.
Takes a long time and not effective.
This was the first time I booked my flights with scholarTrip. My overall booking experience I've felt their booking process looked secured and professional to me. I'll certainly go back to book with them in the future trips.
HAD TO WORK THRU THE PROCESS, GOOD CUSTOMER SERVICE, HAD TO CALL TO GET MY FLIGHT LISTED ON AIRLINES WEB SITE. Good price!
Great service, very prompt and quick with the confirmations!
Flights and promo codes that reflect available, aren't always available. After 3 attempts, I was finally able to secure a reservation. But this time, the promo code would not work. Support was no help as they state the code was for limited redemption even though the terms listed on website do not mention it.
Easy to book and detailed summary is nice! I've been thrilled with the ease of the experience so far and the pre-authorization.
I'm shocked by how cheap flights can be. It was also super easy to upgrade and book my flight. Took me less than 5 minutes. Then, it took about 2 hours for my booking to be confirmed. I was nervous that the site wasn't legit, but I received my confirmation code for my Delta flights in the booking confirmation, and put that code into Delta, and I am booked!
Dear Rachel,
Thank you for sharing your feedback with us. We're genuinely sorry to hear that your experience did not meet your expectations. We strive to provide the best service and quality, and it seems we fell short in this instance. Your comments are invaluable to us, and we will be reviewing them carefully to ensure we improve in the future.
If you would like to discuss this matter further or provide more details, please feel free to reach out to us directly at +855-452-0371. We truly appreciate your feedback and hope to have the opportunity to serve you better in the future.
Sincerely,
Scholatrip Team