Resume Now has a rating of 4.4 stars from 3,971 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Now most frequently mention customer service, cover letter and live chat. Resume Now ranks 6th among Career Advice sites.
Jackie was the agent that spoke to me and also helped me out by preventing me from the cancellation that I called for. She's very knowledgeable, took her time to access my need with a solution and she has a 1st class customer service experience that is enviable. She's definitely a keeper.
Called in for assistance retrieving my resume. I spoke with Omar, who was very pleasant, patient and knowledgeable. He walked me through on how to access my account, he fixed the resume to get the information on one page. He is the kind of service agent that all should strive to become. Thank you Omar!
Hello,
We appreciate you sharing your experience and are delighted to hear that Omar provided excellent support. It's great to know he was able to assist you with retrieving your resume and optimizing it for you. Providing knowledgeable and patient service is our priority, and your feedback reinforces our commitment to that. We will be sure to pass along your kind words to Omar. If you ever need further assistance, we’re here to help.
I was in a crunch to send my resume but the document was coming up blank. The Employer stated she needed my resume Now. The Rep not only helped me resolve the issue with essentially was a template I choose(which needs to rectified by the way). The Agent was able to figure it out, possible saving me from missing out on a wonderful career opportunity! She was amazing, courteous, Kind and most of all she cared. I don't know where you got her from, but you need to clone her and promote her! She saved me from a serious anxiety attack of not getting my resume to the Employer; most of all she made it right in regards to my experience and I did not have to cancel my subscription!
Thank you so very much for being you... need more like you!
Hello,
We’re truly grateful for your kind words and are so pleased that our representative was able to assist you during such an important moment. Ensuring our users have a smooth experience is a priority, and we’re glad that the issue was resolved quickly so you could submit your resume on time. We appreciate your feedback and will certainly take your comments into account as we continue to improve. Thank you for sharing your experience!
Well this is my first experience with resume now and it was a very eye-opening experience. I was totally surprised and shocked that they did more than just resumes. They actually help the customer out in other ways that I have never seen a resume company does. Help with your career goals
Hello,
Thank you for sharing your positive experience! We're thrilled to hear that our services exceeded your expectations and provided valuable support for your career goals. Helping our customers succeed is our top priority. If there's anything else we can assist you with, don't hesitate to reach out!
Victor helped me cancel this subscription that my daughter accidentally set up. I appreciate his professional manner and was very kind throughout the process.
Thank you Victor!
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
It is very effective and helps you a lot if you don't know what to write in your resume. The applica
Hello,
Thank you for your feedback. We're glad to hear that our service was helpful in guiding you through the resume-writing process. Our goal is to make it easier for jobseekers to create strong, professional resumes with the support of our templates and AI-powered tools.
Creating the resume was a breeze but I had a little difficulty with my downloading of it but Jose helped me figure it out immediately.
Hello,
We’re happy to hear that creating your resume was easy and that Jose was able to assist you with the download process. Providing helpful support is important to us, and we appreciate your feedback!
High marks to this website. Very user friendly, super flexible and easy to change up when applying for multiple roles. Loved the variety and easy instructions for set up. Great customer support. Shout out to Jackie for her top notch service - every company should have a Jackie.
Hello,
Thank you so much for your wonderful feedback! We're thrilled to hear that you found the site user-friendly and flexible for your job applications. It’s fantastic to know that you enjoyed the setup process and our range of options. Jackie will be delighted to hear your kind words—she truly is an asset to our team, and we’re lucky to have her. If there’s ever anything more we can do for you, please don’t hesitate to reach out.
Wishing you all the best in your job search!
I was calling to cancelling, the customer rep Jackie was very patient and did not try to pressure me into staying. She made logical points in which shifted me to stay. The site is indeed helpful so I will continue to use it until I really do not need it anymore.
Hello,
Thank you for your review. Glad we were able to help!
Helpful, knowledgeable, they're satisfied keep up the great.
Hello,
Thank you for your review. Glad we were able to help!
Answer: Hello Barry, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hi Brian, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Carroll, You are able to download the. Txt version of your resume with our free service. Please try this and if you still experience an issue, do not hesitate to reach back out to us. Thank you.
Answer: Hi Brigitte, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Theresa, It sounds like your account was not canceled before the end of the 14-day trial, which as we indicate in the terms of our subscription, must be canceled either through your account or by contacting us to avoid rolling over into the monthly subscription. Please send us a message directly to: social@resume-now.com with your Account ID or the email associated with the account and we will process that request for you.
Answer: Hello Urvashi, Could you please send us an email directly to: social@resume-now with your Account ID or the email associated with the account so that we can look into the matter for you? Thank you.
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Hello,
Thank you for sharing your experience with Jackie! We're thrilled to hear that she was able to assist you so effectively and provide a top-notch customer service experience. We truly appreciate your feedback!