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Reservation Desk

Overview

Reservation Desk has a rating of 4.5 stars from 6,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.

service
327
value
232
shipping
86
returns
141
quality
2,800
This company responds to reviews on average within 2 days

Instant Feedback

58,492 reviews
+83
How would you rate Reservation Desk?
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Georgia
1 review
5 helpful votes
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FSU Parents weekend
February 13, 2025

Besides the outrageous nightly rate due to parents weekend it was a positive online reservation experience. Location is perfect especially that weekend 🥰

Date of experience: February 3, 2025
Rachael F. — Reservation Desk Rep
2 months ago

Thank you for taking the time to leave us a review, Melissa. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!

Virginia
1 review
8 helpful votes
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Best Hotel in the Area
March 16, 2025

Highly recommended. Friendly, fast, clean and cozy. My family and I had a good night's sleep while traveling from CO to VA. Safe area and well lit. Complimentary breakfast was tasty and well kept by the manager.

Date of experience: February 25, 2025
Rachael F. — Reservation Desk Rep
3 weeks ago

Thanks for your review and feedback, Chanthon. We would love to know more about your booking experience with us. Your feedback regarding the reservation process is extremely valuable as it helps us continually improve. If you need further assistance or have any questions, please contact our escalations team at support@reservationdesk.com. We’re here to help!

Canada
1 review
3 helpful votes
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The front staff was very helpful in allowing us to have use of a table to serve our family supper. They went out of their way to make sure we were accommodated. The pool was clean and fun for the grand kids. This will be our go to hotel.

Date of experience: March 3, 2025
Rachael F. — Reservation Desk Rep
3 weeks ago

Thank you for choosing to book with us, Agnes. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!

Canada
1 review
6 helpful votes
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Great site
February 12, 2025

Very easy to access and navigate, all the information is right there so calling the hotel line is not necessary. Received confirmation email within minutes.

Date of experience: February 2, 2025
Rachael F. — Reservation Desk Rep
2 months ago

Thank you for taking the time to leave us a review, Brianna. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. That’s wonderful you received your confirmation promptly! Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!

Michigan
1 review
2 helpful votes
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Just a night
March 18, 2025

It was quick. I did not receive a confirmation via email, but I did receive it by Text. If when I arrive tomorrow my room is reserved as requested the experience will have been fine. The charges are showing on my account so I'm assuming everything will be fine.

Date of experience: March 8, 2025
Rachael F. — Reservation Desk Rep
2 weeks ago

Thanks for your review, Wayne. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!

Colorado
1 review
1 helpful vote
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Great Price Easy Checkout
March 2, 2025

I was looking to book a room for a big event but going directly through the hotel website was almost $900. Reservation Desk was affordable and easy to use. I got my confirmation email and receipt immediately. I'll definitely use their service again.

Date of experience: February 20, 2025
Rachael F. — Reservation Desk Rep
1 month ago

Thank you for taking the time to leave us a review, Bambi! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!

California
3 reviews
18 helpful votes
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Quick, Clear and Easy
January 27, 2025

The process was quick, easy and convenient. That nails it. I have to include at least 50 characters, so here goes. 50 49 48 47 46 45 44 43 42 41...Are you really going to make me to through all this? It was easy, quick and convenient. Take the win, for heaven's sake.

Date of experience: January 31, 2025
Rachael F. — Reservation Desk Rep
2 months ago

Thank you for taking the time to share your feedback regarding the booking process, Jim. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!

Florida
1 review
0 helpful votes
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GREAT
April 2, 2025

Website was VERY easy to navigate. And for a 76 year old gal this is very important. I usually don't use my computer to make reservations but thought I would give it a try. And was I ever glad I did. When you use the phone there is usually a hold time and trying to speak to a live person takes 3-5 minutes.

Date of experience: March 23, 2025
Rachael F. — Reservation Desk Rep
2 days ago

Thank you for taking the time to leave us a review, Kathleen. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!

Texas
1 review
1 helpful vote
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Read scam reviews was nervous
February 5, 2025

I called the hotel to make sure that my reservation was real. They said had been reserved. Wish I had known that you were a third party company and were going to take a nice little profit off of me and that I could not cancel although in the section of order form, cancellation was not mentioned as it was in the listing above it. I will be more cautious next time.

Date of experience: January 26, 2025
Rachael F. — Reservation Desk Rep
2 months ago

Thank you for your review, Marianne. We sincerely apologize for any confusion between the hotel and our booking service. Our platform, Reservation Desk, is an online travel agency that offers listings for over 200,000 hotels worldwide. Thank you for booking with us. If you need further assistance with your reservation, please feel free to contact our escalations team at support@reservationdesk.com. We’re here to help and will do our best to assist you.

Illinois
1 review
2 helpful votes
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Booking
March 10, 2025

Pretty easy process to book my room. The hotel looks very nice. We're looking forward to spending the weekend watching my granddaughter play softball. We stayed in a Holiday Inn express in Bettendorf, Iowa in January and it was a great experience.

Date of experience: February 28, 2025
Rachael F. — Reservation Desk Rep
4 weeks ago

Thank you for choosing to book with us, Julie. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!