Rakuten

They never pay what you actually earned. I have yet to have a single transaction pay what was advertised. Even after purchases have been verified they just delete the payout for no reason. 100% scam!

Les vendeurs professionnels sur ce site ne sont pas fiables. Un vendeur pro (jinliangshop) m'a vendu un téléphone qui est tombé en panne deux mois après l'achat. Je lui ai renvoyé le téléphone pour réparation, mais depuis, il fait silence radio, et il m'est impossible de porter plainte. Rakuten se désiste de toute responsabilité. A absolument éviter si vous voulez avoir une garantie.

This is the most annoying app ever. Crap pops up every time I visit a website. My credit card company does a much better job of finding deals, without the constant interruptions.
They make is impossible to cancel the service. I had to contact customer service several times, each time replying to stupid questions like "what country do you live in?". Why does it matter? I gave you my account number and you verified! Then they walk you through a ridiculously long process to "request" cancellation.
All that BS and now it says it could take up to 45 days.Give me a break. Just have a delete button like everyone else.

They boast a 25% cashback if I buy something from Temu, which I did. I was sure the system activated this cashback just before purchase. However, they never sent me this cashback, despite my multiple attempts to claim it. First they tried to play stupid by simply repeating the info I already submitted a few times, then they didn't even bother to reply in the end. I will let both Temu and other customers know how dishonest and unreliable they are.

Unbelievable. I'm still in disbelief. I racked up quite a bit using Ebates and was diligent every time. Went through their website and most times I had to manually fill out their form with all the info, including the subtotal, merchant, order confirmation email. When it came time to pay the "big fat cheque" they literally shut down my account and refused to pay me claiming that the orders weren't placed properly

I was a loyal Rakuten member until they terminated my account out of nowhere. I asked for proof of the reasonings and they said they didn't have to provide any. Their terms and conditions say they can terminate "for any reason or no reason." So basically for no reason your account can be terminated.

After 12 months, they will debit you $5 until your balance is 0. I did not see this in the initial terms... I feel maybe they retroactively added it, or I may be confused? Either way they took my cashback and made it disappear.

I used to have good results getting my cash back but it's changed. I had a purchase on 9/2/2024 and it was supposed to be $15.90 cash back and for 2 it says pending they never got it confirmed even though I got an email showing I received my rewards. I've sent probably 15 messages and they just reply someone will get back to yo and they never do. I wouldn't even fool with Rakuten anymore it's not worth the frustration.

It is totally a scam as it shows you got new account bonus and referral bonus and cash back from the purchases then they suddenly inactive your account without any explanation, and this rakuten account is the only cash back account I have.

I ordered an iPad for my son for Christmas. The text messages I received informing of the delivery did not accept my postcode. Something was off. Then I received an email on the day that my parcel was on its way, then it showed as delivered. I was at home and no one rang the bell. It was supposed to be hand delivered with signature. I never received it. I wrote to Rakuten and they ask me to file a complaint with the police that my parcel was stolen! I will use Rakuten again, they use dishonest transport companies to save on cost. The iPad was stolen by a company called Okeyparcel - never use them!