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2.6
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QVC Reviews Summary

QVC has a rating of 2.6 stars from 480 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QVC most frequently mention credit card, business days and long time. QVC ranks 9th among Bath & Body sites.

service
77
value
61
shipping
66
returns
54
quality
57
Virginia
34 reviews
78 helpful votes
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Going Downhill
February 15, 2025
Updated review

I used to shop at QVC a lot 10 years ago. I bought Northern Night sheets as one purchase. They were the best. So now, 2025, I decided I wanted another set. Well, there was a problem in shipping. I didn't even get correct item. I reordered. My first impression, these sheets don't look like the old Northern Night sheets. Thread count is a lot lower. I washed them and put on bed. They are "itchy". I researched the sheets for google reviews, and come to find out, the company is now making sheets in China. They were in Portugal, better textile manufacturing places before. Qvc asked for my review, and I gave them one. My review is not on website. Only have 5 - 5 star reviews. Qvc removed the bad reviews. Go figure.

Date of experience: February 10, 2025

Great company!
July 27, 2015
Previous review

I have been buying from QVC for years. I have bought several quality pieces of jewelry that I got at a good price. I have also bought clothes and shoes from QVC which were of good quality. It is a good place to shop for name brands like Birkenstock and Dooney & Burke. I have also gotten household items and cookbooks from QVC. You can always find something that is unusual and that is what I like about the company. I never had any billing issues or problems with customer service either.

Date of experience: July 27, 2015
Maine
1 review
0 helpful votes
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Not to be trusted
December 11, 2024

Not allowed In Europe because it is not fit for human consumption!. Probably has carcinogenic and/or diabetes causing ingredients, as the others do who will not post ingredients list (ie. "artificial ingredients' or so called 'natural ingredients' all lies!)

Date of experience: December 11, 2024
Michigan
1 review
0 helpful votes
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Last Friday, Black Friday, around 6-7 p.m. I found these boots on sale for $41.49 a pair and I ordered a brown pair and a black pair; the order came to $82.98 plus tax. I looked at my saved order and they charged me $165.96 plus tax, they said I ordered them Saturday and there was no discount like that. I will never order from this company ever again and I want people to see what kind of business they are running. They should be looked at.

Date of experience: December 3, 2024
Florida
1 review
0 helpful votes
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I bought 2 sets of a popular QVC pottery baking series. The first time they get wet, they craze heavily and get dark stains in the cracks. They become unusable and I have to throw them out.
Very expensive mistake! QVC c/s refused to help, they said it happens sometimes that there is a bad batch and oh wellllll...
Crappiest kitchenware ever. This was my first & last purchase from this ripoff company.

Date of experience: November 17, 2024
Texas
1 review
0 helpful votes
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Just a heads up that this co. Is now forcing it's employees to try and sell you extra stuff and if they don't meet this goal they will be fired even if they have been here over 25 years. I know some of ya'll don't like to be ask if you would like to order something exra but they are forcing the order takers and CS by threatning their jobs.

Date of experience: July 24, 2024
Illinois
2 reviews
0 helpful votes
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Refunds and returns
July 22, 2024

I bought two pairs of shoes, but one fit and the other didn't. When I returned the pair that didn't fit, I was charged $12.05 for shipping. I'm very disappointed with QVC's return policy. This experience has made me appreciate stores like Amazon, which provide free shipping for returns through kiosks.

Date of experience: July 22, 2024
New York
1 review
1 helpful vote
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Inferior product
March 7, 2024

I bought a 7 1/2 foot Home Reflections Christmas tree. Which is a QVC company. I'm still under warranty. After numerous emails and sending pictures to Home Relections they referred me back to QVC. After five phone calls to QVC I was told they couldn't honor the warranty. I've been shopping with QVC for over 20 years, it's not the QVC it used to be. QVC doesn't stand behind their product or their customers. People don't take the chance with this product.

Date of experience: March 7, 2024
Colorado
1 review
3 helpful votes
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Host inquiry
February 24, 2024

David

What is up with his wrist pumping everybody?
It is rude unwelcoming and unprofessional.
Reminder - and it is no longer covid season.
The happy dance comes across very silly to viewers and consumers spending hundreds of dollars.
Its distracting

Date of experience: February 24, 2024
New York
1 review
1 helpful vote
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Kindle
February 21, 2024

I will never buy anything from this company again they don't send the item and then it's impossible to get a credit from them really bad

Date of experience: February 21, 2024
California
1 review
4 helpful votes
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I put my full mailing address for the delivery address but the lazy person at QVC did not put the Ste # so I guess I will not get my packiage because the stupid person did not put the Ste on my order. 😡😡😡🤬

Date of experience: February 5, 2024
Florida
1 review
2 helpful votes
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Never received ITEM
February 1, 2024

If I could give -0 I would! I never received the robot vacuum I ordered. I reported right away. Then they said UPS marked it delievered. No one ever helped and said they cannot do anything and closed acct and marked me of abuse for not paying and sent me to COLLECTION! I asked them to show proof that it was delievered and they could not. Now I'm left with something to pay on my credit report. This is why QVC has law suites against them. Even from employees! So, thanks for not helping in finding a resolution!

Date of experience: February 1, 2024
Florida
2 reviews
2 helpful votes
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Terrible Steaks
January 31, 2024

Ordered the Kansas City Ribeyes and where the worst steaks I tasted. Didn't look like the one shown on TV the bait and switch scam. Very thin weight them only weighed 8 oz instead of 9 oz. So much grizzle on them made them though. Called QVC no help. This has been going on slot lately ordering stuff and get inferior product. My dogs wouldn't even eat them turned their noses up on them. Contacted Kansas City got some lame excuse that they not responsible since ordered thru QVC got their name on box when came in. I think QVC and Kansas City are both scammers stay away from both! Even Kansas City won't honor their 100%garantee. Both companies a piece of crap!

Date of experience: January 31, 2024
Virginia
1 review
3 helpful votes
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I worked for J. Crew while getting my masters degree and certification as a teacher. They saw my value and put me and I QA so I could monitor the associates on the floor. Qvc never saw my value simply because the time of my cost was over what they expected. I have honestly decided to go to lawyers to get them reported for their inability to accurately judge the value of their employees. This was the worst experience I've ever had as an employee. I'm spreading that everywhere.

Date of experience: January 19, 2024
New York
4 reviews
2 helpful votes
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Lack of customer service
January 16, 2024

QVC had a good reputation at one time. Ordered boots that came in a broken box, wrong color and worn.

Date of experience: January 16, 2024
Pennsylvania
1 review
4 helpful votes
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Crooks!
December 30, 2023

If I could put zero stars I would! The first time purchasing from QVC. Yes I received my item but then I returned it because it just wasn't something that was needed. They receive their product I never received my payment back got on the phone with a customer service rep She told me that I was supposed to call when they receive the item nowhere does it state that She also stated that if I called after I brought it to the place to send it back once that label scanned in she could have gave me my money in 30 minutes again nowhere in their return policy does it tell you to do that. But she couldn't give me my money in 30 minutes on the phone just now!? It states after it is sent to their building and delivered that my refund should be there in three business days 5 to 7 the longest. 7 days go by still no money back on my card so I call them and they sit there and proceed to tell me that I was supposed to call them once they received the item REALLY SINCE WHEN!?. Then after she tells me it's going to take another 5 to 7 days for me to get my refund back another five to seven days.
I feel they like to make up stories in order for you not to get your money back absolutely will never order from this place ever again! All I know is if they refuse to give me my money back but I gave him their product back in the same condition they sent it. That is considered theft and they won't like the outcome!

Date of experience: December 30, 2023
New York
1 review
2 helpful votes
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Was on hold for over 15 minutes nobody then picked up I would never order from them again! If you don't have enough operators then don't offer products!

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Date of experience: December 29, 2023
New York
1 review
5 helpful votes
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When I buy something there is no shipping label or receipt and have to wait 10 days for the label. I am disgusted with you people changing host around for no reason. I am not watching In the Kitchen with David anymore because of the host change. He had a great team and now you move them all over the place. I would never done that and I have been in retail 30 yrs and would have gotten rid of 2 people that I don't like as host. These 2 people think they are clowns. Hire responsible host from now on. O decided not to buy from you anymore. Paying up my easy or flex pay and done with you!

Date of experience: December 20, 2023
Ohio
1 review
3 helpful votes
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They cancel my order
December 9, 2023

I paid my item with my credit card thank QVC turned around and canceled my item I paid for. I will NEVER Order here again

Date of experience: December 9, 2023
New York
1 review
5 helpful votes
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This company is very unstable very shady not informative?use caution and protect you're saving bonds saving accounts and any other valueable assets they will con you're mother in Law if you allow these black market crooks to much slack they do for them selves and do not have the interest of normal consumers or people? " QVC does not have the personal to offer what everyone wants so it's unacceptable to deal with QVC on a irregular basis because to many times before QVC is a typical snakes oil sales company that would gladly sell the lotion for snakes skinny consumers are recommended to do business with QVC but keep these con artist on a short leash and be sure to ask the authorities for access to a Steel Clad combination Safe state of the art 2023 to protect you the consumers recipt

Date of experience: November 7, 2023
Texas
1 review
5 helpful votes
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Account Locked
October 24, 2023

After being a QVC customer for years, my account is locked. When contacting customer service they simply say, they are not clear why it happened and they can't reverse it. Never seen a company sending away its customers.

Date of experience: October 24, 2023